ultimately it would be nice to know how CGC resolves these bigger issue/issues. I don't think it matters if there is one incident of a poor play field or dozens (honestly I have no idea). It says a lot about the company how they resolve....in my opinion that shooter lane issue is egregious that warrants a replacement (I don't care if its 100 plays or 1000), excess chipping on new play fields is also a concern that they could easily resolve with protectors (other manufactures have)....I agree that they are really great at resolving smaller issues, but its the big ones that are really concerning. For someone who owns both remake LE's I wouldn't take the risk of buying a NIB game until they resolve these bigger issues. I'd rather wait and buy a HUO used one.....