Quoted from GorillaBiscuits:

In other news, I installed a full set of Cliffy's based on the original AFM design. The 3 bank protector worked without a hitch... The mothership one was a bit of a challenge. I couldn't get the two posts to come off to the right and left of the drop target (yes I removed the nuts under the PF ya dingus), so I had to slightly enlarge the holes to put the Cliffy over vs. under them. As mentioned by somebody else in this thread, I also had to trim a bit of the metal on the upper right of the protector as one of the screw holes did not line up. Definitely doable (I'm barely literate), but perhaps worth waiting for an AFMr revision

Quoted from antpsuesq:

I apparently received my email a week ago from pps to make my final payment on an LE. They actually called today to follow up so I'm hoping mine is ready. My question is this. What do I need to buy in advance to keep this rather pricey toy as mint as possible? Do I need to get a set of cliffs or protectors for the flipper buttons? Any other suggestions. My first nib!!!!

Quoted from AFM95:

It's official! AFMr - 154 with martian green trim has landed!

Quoted from EricHadley:

We've had ours almost 2 weeks and have more than 250 plays on it! We love it

Quoted from AFM95:

I submitted a ticket this morning with CGC for replacing several plastics because of cosmetic cracks. As others have already mentioned, I received a phone call from Doug Skor. Not only did he inform me that my new plastics will be shipped out next week, he spent another 20 minutes with me talking pinball, assembly of their games and future CGC projects. He couldn't have been a nicer guy.
Hats off to Doug and CGC's employees for excellent customer service and one hell of a game.

Quoted from getadam:

So I got my AFMr LE yesterday. Number 799/1000. The dealer and I set it up and sure enough I knew right away something was wrong because the topper only had the alien's eyes lit. Otherwise the topper was non-responsive.
Then I played it. OMG - the flipper power was so high! Air balls left and right, balls flying off wireforms, etc. Basically unplayable. So now I have the beautiful machine but it's really unplayable. Of course I didn't adjust the flipper strength lower because we've been told not to by CGC. Yesterday I put in a support ticket for the new chip but I've yet to hear a response.
Does anyone have an idea how quickly I'll here a response and get the updated chip. It's so disappointing waiting all this time to get the game and then have it staring at you, unplayable.

Quoted from PinLen83:

From what I've read, and asked multiple times, you should be able to now adjust your flippers without being in fear of destroying the board. If you adjust a couple notches down, you should see a noticeable difference

Quoted from snaroff:

Airball protectors? Wow. Hopefully they are temporary. Once a pinball machine is dialed in, airballs should be a rare occurrence.
snaroff

Quoted from bitpatrol:

It's interesting that mine is cracking exactly the same way, with that small white crack near the black rail showing now. I've turned off my shaker for now.

Quoted from sirlonzelot:

I checked mine and it’s also beginning
Not more then 50 games played..
So let’s See how cgc will handle that

Quoted from bitpatrol:

Where else should I apply wood glue?

Quoted from bitpatrol:

ok thanks!

Quoted from Miknan:

My splitting cabinet. The legs weren’t that tight so I wonder what caused that. Are all pinball cabinets put together with glue?

Quoted from Lermods:

You can spend 5 mins and $10 fixing it this way or go through the aggravation of getting Cgc to do something. Life is short, I like simplicity. That said, it is good to document it with cgc so others don’t experience it.

Quoted from Damien:

I think what baffles me is that even Stern decided to replace pfs on Ghostbusters due to ghosting, but on a playfield where ever edge is chipping away, so of us just turn a blind eye.
It makes absolutely no sense to me. I love every detail on my remakes except the chipping. If CGC got this under control, it would practically be a perfect machine.
But having people that condone poor quality control makes it tougher to force improvements or action.

Quoted from Damien:

How is the manufacturer not responsible?

Quoted from bitpatrol:

Is it even possible to clearcoat a playfield in a way that chipping will not happen around holes? I can see using a harder wood for the playfield making a big difference for dimpling... but at one point, does it not just become a polymer/plastic playfield if you have so many coats of a clearcoat mix which can handle chipping?

Quoted from whthrs166:

My point exactly. It is a problem that is game specific.

Quoted from whthrs166:

This is out of context. The discussion was not about the Mantis, all of the AFMR have the Mantis. The discussion was about chipping on one game! Read the threads. And I have no idea where you came up with 90s W/B playfields. That was not in our discussion at all. That is a totally different discussion for a different day.

Quoted from bitpatrol:

Luck for what? I just thought having a simple list of issues will help guys like me who spent all kinds on this thing only to find out there are a bunch of hidden unknowns over and above what someone would usually have to deal with on a brand-new game. I did not know before I purchased this pinball that the payfield would chip so easily, I was sold the idea that AFMr was one of the best if not the best out there. I did not expect my cabinet decals to start cracking, I was sold that CGC has been making cabs for years and not to question the quality. It was the most expensive machine. I did not expect to get left out of the loop on major issues, specially after my dealer would not budge on the price and justified it as "not dealing with a guy in his basement in his underwear". I did not expect to have to resort to taking time out of running my business to investigate and gather information to put my mind at ease that I have not overlooked or missed issues which a seasoned pin guy would see. I can go on and on, but the fact is, I bought a TNA instead of a MMr. At this point, I would not buy another remake from CGC.

Quoted from whthrs166:

Don't blame you a bit for feeling like that. I believe this issue is whats driving people to just pick up a nice original or a different game. I am on the fence right now on purchasing another remake. I was planning on getting a MBr but with the playfield issues the originals had, I can't say I can count on CGC to remaster that game. That pf needs serious remastering (improvements) otherwise it will do the same thing the original did. Now the clear coat seems to be a problem. I restored a MB I know what needs to be done to that pf to have a reliable machine. The originals had warping problems too. That game will need a real solid clear coat system to go the distance. Especially around the Drac Trac! Of course you could buy one and buy a pf from Micro and just throw it in there from the start. Or buy a pf protector and put it on right out of the box.

Quoted from kapsreiter:

i just ordered a LE
i am happy with my MMRLE
but sounds like a lot of quality problems on AFM LE ?!?!?

Quoted from TVsFrank:

I'm going to take off my lurker hat for a minute, and say that this is exactly why I'm no longer going to order a Classic edition next month.
While I've never bought a NIB pin before, I'm aware that all have a risk and sometimes you need some things fixed immediately upon opening it. However, this whole game of only telling people "no" through phone calls so that you can avoid public statements around things that may be wrong is just disgusting. Telling people on phone calls that having an ENTIRE COLOR MISSING from their playfield is okay, and its just "artistic differences" between machines is the biggest middle finger to their customers I can imagine.
I've wanted this game since it was announced. This was the game that I found in a pizza parlor in college that turned pinball from "fun in an arcade" to a hobby for me. I've saved, hit setbacks, kept on going, and gotten the go-ahead from the wife because it was THIS title, the one that was so important to me. I know a purchase like this isn't a big deal for some people, but for me its a huge step in the hobby-as well as my only chance to ever feel comfortable with the price of this title.
And now I would be playing roulette if I ordered one. There have been quite a few people posting problems with missing colors or other playfield issues, yet all we hear are a few brave people saying that they got a phone call saying "no."
I'm out, and I'm more saddened than angry. The titles they have waiting in the wings would have been my best chance for ever owning those machines for a price that I'm comfortable with, machines from my era for really discovering pinball.
My Grandfather always said that you shouldn't measure people by their mistakes, but by how they deal with them. While I'm still waiting to hear Onwallst's story, I have a feeling that given the overall silence by people having larger issues, what he is saying is correct and that there is very little to measure in CGC's business practices.
I know that the loss of one Classic Edition won't hurt them at all, but I do want them to be aware that future buyers who aren't vocal on forums are watching all of this very closely.

Quoted from TVsFrank:

That's kind of why all of this has been so confusing. Smaller matters and parts have been taken care of so quickly and amazingly well that its so hard to believe that its the same company. Yet, I haven't seen anyone with larger playfield issues saying anything other than they were told "no" on the phone. I don't think there have been any positive stories out of those instances. Still, you're right, its not my story and I should wait to see how things unfold. I'm just hoping they unfold a lot more than it seems they will.
Apologies for my original post, it wasn't supposed to sound so much like an woe-is-me angsty teen who just broke up with his girlfriend.
Snaroff: You'd better believe that if the stars align and make it possible I"ll be ready! (This is my second post in a year, I'll learn how to multi-quote next year.)

Quoted from pintechev:

This was a well-written post. I’ve been reading all day contemplating what to say if anything and I couldn’t have said it better (likely wouldn’t have to be honest).

Quoted from whthrs166:

You would think so and I would be the first person to agree with you if they resolved the pf issues with that phone call. But that's not whats happening here.

Quoted from Damien:

Really, man? Everytime someone posts a comment about an issue they're having, you just write something unrealistically positive to discredit them? Maybe you're on the CGC payroll (I personally am convinced you are), or maybe you're just such a fanboy that you'll take a bullet for them.
Either way, it's not your place to tell anyone that they should just be happy with what they have, when they've just spent $8000 on a game.
Maybe your game is great. But don't assume that is everyone's experience and opinion.
And it's utterly insulting to say that any of us with an issue are sabotaging the success of pinball. I've bought 4 new games in one year, had countless argumeiwith my wife about it, and I have introduced numerous friends to the hobby that have resulted in more sales. If anything, I love this hobby as much if not more, because I know that when a company does right by it's customers, it's succeeds!
Maybe mention that to the guys at the CGC cooler tomorrow morning!

Quoted from whthrs166:

Do you have any playfield issues? Any of the planking, chipping, wrong colors, mystery rubout marks?

Quoted from whthrs166:

Then this is not about how good CGC is in handling your situation.

Quoted from whthrs166:

Why would you care about that? Do you work for CGC?

Quoted from whthrs166:

I didn't ask for your help, nor do I need it and that wasn't the question in first place.

Quoted from Damien:

It's a fantastic hobby, albeit an expensive-ass one! I'd much rather us be chatting about how awesome it is to reach RTU, and how close we might have come to completing it a second time.
Let me clarify things, since my recent posts in this thread probably just sound like complaints. I also own an MMR LE, and I've had so much fun with it, I could drone on and on. I've owned it for about a year, and it was the first machine I ever owned. Had some minor issues with the flippers out of the box, but LTG provided incredible support and I learned a lot about my machine quickly.
Even my wife, who would put pinball so low on her list of interests, enjoys this game and actually completed Royal Madness for the first time the other day, and it was pretty awesome to hear her talk about it.
I had so much fun with it, that when I saw the shooter lane starting to get chewed up, I just emailed Cliffy and got the set ordered. As I was installing it, I noticed every single edge of the game was chipped. Abd I said nothing! I put the protectors on, and went back to battling for the kingdom. And I enjoyed it so much, that I ordered an AFM LE!
But when the game started chipping after less than 100 plays, I was shocked. When I realized there were a bunch of people that had this problem (and inevitably all of us that don't put on Cliffys), I felt like something should be said.
The worst part of this, far worse than the chipping itself, is how poorly CGC has handled this. Look at the content in most messages now posted in this thread. It's predominantly related to unhappy customers that have received unsatisfactory service.
I'm hoping that CGC steps up and tries to resolve these issues. I wanted to buy every one of their remakes. But what I've been reading lately is troubling, and will be the reason I don't spend more money with them should they not make an attempt to sort these people out.

Quoted from Damien:

You'd make a great dictator
Recently, there have been a lot of disgruntled customers on this thread, and as a result, many potential customers that have cold feet. Not just two of us
If you receive a product that is defective, it's in your best interest to contact the manufacturer. That goes for any product, especially one that costs as much as a small car.
Feel free to check out my other Pinside posts. For the most part, I'm posting excitedly about my games.
You'll also see that I had a plethora of issues with my Dialed In, but was quickly sorted out by Jack and his team. They actually did way more than they had to. I'm not only happy with my game and experience, I'll also be buying their next standard body (Toy Story).
I'm giving CGC the benefit of the doubt. I'm awaiting a reply from them to see what they plan to do about these issues. I want them to do right. I want them to succeed. I want to be a happy customer and buy all of their remakes.

Quoted from bigdaddy07:

My game has none of the playfield issues (any issues really) that some people are having and I consider myself fortunate. It seems like its coming out of the later runs (I've had mine for six months and a ton of plays on it). If I was CGC, I would work to make these right as some people have legitimate gripes (like the off color and prominent wood grain). They need to step back before dismissing the complaints and ask themselves if they would be happy if it was their brand new 8k game? I really doubt they would and if that's the case, action needs to be taken to make it right. The sales of game three depends on it.

Quoted from stpcore:

I don't see anything wrong with sharing your experience (positive or negative) with any pinball company here on Pinside as I've done both over the years. I also think it's important to follow up on your experience should it change because of how a company has decided to handle your personal situation. Owners should not feel threatened or concerned about posting here one way or another.
I look at it this way. If a had something significant (positive or negative) happen to me as a customer I would certainly go out of my way to share that with my friends/family to help them make a sound purchase decision. I consider most of this community an extension of pinball friends and would not hesitate sharing info in the hopes it would influence their decision to purchase (or to not). Share what you think is SIGNIFICANT...what you would want your friends/family to know.

Quoted from snaroff:

Con,
I know of disgruntled customers that aren't Pinsiders. The notion that everyone who owns a pinball machine is represented here is flawed. I also know of disgruntled customers that watch Pinside but don't post. Not everyone is as vocal as we are
Only CGC has the "real" disgruntled data. As a result, your claim isn't factual unless you have insider information.
Not trying to say the sky is falling, just that all of us really only know our own experience (with CGC). Everything else is speculation.
Intuitively, if the number of PF issues is *really small*, CGC would be foolish if they didn't take care of folks (since it wouldn't put a big dent in their bottom line). They are a fairly new company and their quality and approach to service is likely a work in progress.
snaroff

Quoted from Onwallst:

So here is the full version that was requested as it was a busy holiday weekend.
I put in my ticket on the CGC online system. I received an email and call promptly the next day, I returned the call the following day. The call was from “Doug” as he is referred to on this thread. He started the call off asking about where I live etc. His children live here and he went to College around here etc. Asked about my business’s etc. We then began the topic on the AFMr and the issues regarding the playfield. He said they would immediately send out the plastics and they use the same manufacture many others are using and not sure why they are having the issues. He said that the playfield manufacturing is mostly by hand. Only the routing is automated. It was stated they purchase their wood from a “secret source.” It is cedar and ash. I asked which the ball surface was. He stated that cedar was the playfield surface but said he may have that backwards. Since it is a handmade product no two are alike. I mentioned the color issues and was told that this was “artistic character” and was to be expected on a handmade product. They view this as completely acceptable. He said in their view they build the world’s finest pinball machines. They use a 13 layer screen process where Stern only uses a 5 layer process. Other playfield manufactures use a more automated process which they believe is inferior. I mention the wrong screen colors and again was told that is up to the “artist.” He said the inserts are also hand installed and also will be “unique” between play fields. I asked about the planking and he said it is not planking but was in the surface prior to screening from not being “a fully prepared surface” and that it would not get any worse. This is expected when you are dealing with a handmade natural product. I stated that it is getting worse. He disagreed. I also stated that I own many pinball machines and many of the recent pinball playfields were made in his shop and they aren’t doing this or look like that. I also stated my MMr LE does not look like this. I also stated I can’t find a AFMr in Colorado that is not doing this. Even the one at the local dealer looks like this. He stated that they have only received a few complaints and these artistic characteristics are to be expected and acceptable. He also stated that the Warranty is at CGC’s sole discretion and is only 12 months on the LE playfield which he was willing to extend to 5 years. (Medieval Madness 12 month’s electronic/6 months other, AFM CE, 6/3, AFM SE 12/6 and the AFM LE 24/12) He did agree to send me the diffusers that I could never get from my dealer on my MMR and that I could not get CGC to send directly to me in the past. At this point he went into pinside and the things people are posting on there. He said he has a few employees and friends on there. He said all these things are completely normal and people need to stop posting. At that point I told him I was a poster and had posted things on there. He said people need to understand we make the best pinball machines and this is not like manufactures issues. He said that I need to stop posting. I changed the subject and asked if they were going to send me an email in writing on what we chatted about. He said it will be in the ticket. At this point he brought up the posting again and began pressing that they do not want people posting issues. I finally had enough and politly said thank you for his time and I am looking forward to the parts.
After I hung up I felt like I was just bullied and smoothed talk to believe and accept what they are telling me. I immediately notified my dealer that I was uncomfortable with the solution.
Fact #1 The warranty is 100% discretionary by CGC and the customer his no recourse.
Fact#2 The CGC system is great for small items but large items are phone calls with no documentation. One can’t record a phone conversation with a person in Illinois or PPS in Nevada as you need all parties to consent to the recording. Many have recorded them but can’t publicly display them.
Fact#3 The product comes in a box. One can’t inspect a game until it is opened at that point one owns it and it is under the full discretion of CGC if they deem it is “defects in material or workmanship”
Fact#4 When I bought this game the sales sheet did not disclose that this was a handmade product and it would be different than pictured. It did not disclose that playfield chipping may occur, grainy lines and planking are acceptable, putty maybe in the shooter lane and colors will not match. When I buy a “remake” I assume it is going to look like the original that it was re manufactured from. This includes the correct playfield surface and colors. Chipping is not acceptable in my other games and should not be accepted here. If the above disclosure was made most of us would not purchase the product.
Fact#5 The sales sheet did not disclose that only the original purchaser is covered by the warranty and that CGC, at its sole discretion, will be liable to repair or replace components which are returned to CGC during the warranty period. CGC will repair or replace any covered part at no charge, exclusive of shipping and handling charges or any labor to install the part. Unless instructed otherwise, all defective parts be properly packaged and returned to CGC freight prepaid…No one is authorized to make modifications to this limited warranty.
CGC or “Doug” will not fix these items immediately once someone opens a ticket as many believe. They do this only on small items. CGC is illustrating to consumers chipping, wrong colors, insert ghosting, planking, poorly prepped surfaces, and putty are all acceptable. They can increase the warranty 20 years if none of these issues are covered. Everyday for the next 4 ½ years I get to look at playfeild that looks like crap is the bottom line. If CGC is not going to Warranty their products on major issues then I will warn suspecting new buyers. We all are doing that. I wish mine looked like some of yours. I have had a few friends just sell their games and take the loss. It is the luck of the draw and you will never know what yours looks like until you open it. If new major issues emerge looks of luck.
I currently own 27 pinball machines which I believe are the top games and ones I enjoy. I also bought and sold around 75 games to find the games I like and ones that are in better shape with great mods. I am not a new person to pinball. I have bought games from every manufacture and have never seen such a disregard for the customer. Don’t tell me you are the best but show me. No one would be posting on here if that was the case. I bought both the MMr LE and the AFMr LE from CGC with matching numbers. Few can claim that. I have talked to many other customers/friends that wont post on here that have moved on. I will receive hate emails and pm. Some of these are friends of the manufacture and others I assume are employees. If I too take the loss and move on CGC is off the hook since it would be second owner. This is what they prefer one does. No more warranty liability for them. No one posting has any personal agenda as we all have games only a few months old. I got lucky on GBLE but unlucky here. QC is not there. I want my game to look the way it should and the warranty to be the way it should. I am a pinball customer and I buy new games and share experiences with no agenda.

Quoted from whthrs166:

Weren't doin that in first place!

Quoted from snaroff:

Many distributors are also collectors that have been "around the block". If a distributor is convinced a PF has significant flaws, then they should apply sufficient pressure to have the manufacturer correct the situation (not specific to CGC).
The distributor should be an advocate for the buyer. As I said in a previous post, that's what happened when my AC/DC PF had flaws. From my perspective, a distributor driven resolution is more desirable than having the credit card company intervene. Why? I really loved the game and just wanted it to be "right". I really wasn't interested in merely getting my money back.
In my case, Stern "did the right thing" for me and many others. If Stern didn't do the right thing, I would have spoken with the distributor about potentially buying back my game and issuing me a credit on a future game.
Like it or not, CGC will be compared with Stern and JJP quality and service. That's only natural and completely valid. On paper, CGC's LE has the best warranty in the business.
snaroff

Quoted from whthrs166:

That's fine you can take the opportunity to attack me in your attempt to distract what is going on here if that's what you need to justify your position. I see through it and so does everyone else here. Your attacks are petty and meaningless. I do not have to explain anything to you. I support everyone who just wants what they paid for.

Quoted from whthrs166:

Please tell us what rumors and stories you are referring to.....

Quoted from whthrs166:

WOW That's a lot of stories! I have posted on here a lot, for a long time and about a great many subjects and your saying they are all BS! . ALL of em Really
You know that sounds like an attack on me. You have no idea who I am buddy. And I do not have to reveal anything to you. If you have some beef with me you can PM me. This is my last response to you.

Quoted from bitpatrol:

How do I clean my Attack From Mars Remake Limited Edition? Is there a special procedure, for example if it was on a route? Do I need to use wax? I have a full playfield protector.

Quoted from hoby1:

Still waiting to see a list or speadsheet with all these wide spread major issues.

Quoted from Damien:

I have not heard anything back regarding the warranty extension, but Doug did say it could take a couple weeks.
I'm just hoping that we all see some sort of action from them before Texas. I was chomping at the bit for that Monster Bash before hearing all of these people that had unresolved pf issues (not plastics replacements and shooter adjustments).

Quoted from PinMonk:

BS interactions

Quoted from Pathfinder:

I don't think the shooter lane knot is really all that bad. It is really tiny - look at the size of the screw head. Plywood is not perfect on the inside. The knots are only really fixed or avoided on the outer two plies. Inside, they may use filler to fix a knot if no-voids are specified. This is when they made the plywood not after. Is it an assumption that someone tried to repair the thing after machining? Making plywood that is perfect on every ply would be really expensive! So this one playfield just happened to have a knot there and there is a tiny cosmetic blemish in an area where few people would even look. If it isn't failing, I'd say that all is good. Why should CGC take a $1K+ hit for this? If anything, the local distributor could have accepted a return/exchange from the customer. It just isn't a warranty level issue. Maybe it is a return shipping cost issue if it was mail-ordered?
I'm also not getting why the nude paint is such an issue. My version has the orange, but it takes quite a keen eye to figure out that it is different than a nude color on the SOL lights. This is another blem that probably warranted an exchange at purchase rather than a repair after the fact. So maybe it took the owners so long to see these things that a return/exchange was not possible. Speculation on my part, I know, but inspect before your accept. If I were CGC, I might offer a discounted playfield to these owners, but little more... IMHO it is the distributor that should be flamed if they refused a return/exchange for these games.

Quoted from PtownPin:

Good lord are you guys looking at the same pic? so if you guys just paid $8300 for a NIB LE you would be satisfied with that play field? If so thats great for u, but if mine showed up that way I'd be irritated (as would most)...Thats by far the worst NIB shooter lane I've ever seen....I've seen better shooter lanes on play fields with 10,000 game plays.....CGC should be embarrassed that it left their factory.

Quoted from JJHLH:

You aren’t an owner but you continually come on this thread and repeatedly bad mouth CGC. 82 posts now, all negative. Several owners, people who actually spent hard-earned money on the game unlike you, have politely asked you to stop. Instead you insult them by saying they must be shrills, dealers, or employees of CGC since they praise the game and company. That’s not right. It violates the spirit of Pinside.
I would ask the Moderators to consider banning you from this thread. Rule #1 on Pinside is be nice. You’ve violated that repeatedly.

Quoted from cocomonkeh:

Just set up LE 901 today. Haven't noticed anything yet out of the ordinary.

Quoted from PDX_Pinball:

I'm really excited to order an AFMr SE, but at the same time I'm worried about the color and planking issues. I'll get cliffy's so not too worried about the chipping. Finding a used one in my area takes way more patience then I have. I feel like I'm rolling the dice by ordering NIB. Odds are I won't crap out, but I don't really want to put $7200 on the Pass Line (craps reference for those who don't gamble).

Quoted from Onwallst:

My ticket number is 1999. Lol you talk about people posting to much you need to stop as you know that is completely false that it is AFMr LE and most are either LE’s or SE’s. I bought matching numbers as my MMr LE which I was the original owner and number.

Quoted from PtownPin:

You have no idea if thats true or not? Just out of curiosity do you even own this game? The reality is buying any NIB pinball game comes with a level of risk. The manufacturers are already reaping the rewards since they rarely offer any service, which is where the big costs are. They all rely on end users doing all the work so when a big issue comes up they need to step up to the plate. If I was a customer who unfortunately had major play field issue, and the manufacturer blew me off I would be irritated as well. If the customers in question (and I'm not one of them) don't come to some mutual resolution then I hope they sue their ass as its total BS.

Quoted from Onwallst:

No I understand your point but if you buy and sell you might own two games but 8 would’ve in your history. Shows experience as was the point. Having nothing there is suspect and following Doug at CGC. All posts are “cheerleader” posts.

Quoted from Onwallst:

Yes I do own a AFM LE as posted many times. “We” (you referring to actual owners) aren’t creating BS. There would be no BS if issues resolved quickly as “we” all hoped would happen quickly. You are the one that keeps talking about it as I tried to change topics many times. I don’t want to beat a “dead horse.” (You can tell the difference on the pictures by the leds) If you got a new playfeild swap why can’t we?

Quoted from EricHadley:

I’d like to see your AFMr LE numbered plaque with a piece of paper with pinballaddicted written on it....that oughta do....

Quoted from Onwallst:

If you go back the ones you are accusing have posted pictures of their games either NIB or after adding mods and sharing with all. I wish I could get a populated playfeild swap but it is “not” going to happen from CGC. We are all realizing that. I have had friends sell their AFMr at loses and just moved on. New buyers of NIB games are then walking right into the storm if they don’t check prior to taking ownership.

Quoted from EricHadley:

Nice! You do own one....

Quoted from EricHadley:

It’s a fun game for sure! I picked up a super nice Micro playfield that if need be I’ll swap into mine some day but so far so good.

Quoted from PtownPin:

I own them all .... my collection is public...your the one hiding stuff....u have no idea if its BS....

Quoted from PtownPin:

I had a few minor issues i.e. right green side armor had a chip in it, small ding in the bottom of the cabinet....CGC sent me a new rail, and told me there was nothing they could do about the cabinet....I let it go since it was somewhat minor, but supports what others are seeing....they are great at the small stuff, but will fight like hell to not do anything about major issues....mine wasn't major or else I would be fighting them....that being said my cabinet should not have shown up with a ding on the bottom...I installed Cliffy's everywhere day 1 since I'm always concerned about chipping...

Quoted from mrWol64:

Snap,.. that is at least 2 LE’s in Australia being loved and played!! Got hooked by the SE at Pincadia

Quoted from TOLLS:

No 286 here in Adelaide Australia, loving it. NIB Alien arriving any second now. Nose on the window waiting for the truck.

Quoted from Who-Dey:

Hey looks like you got some planking and chipping right on that womans hooters above the flippers, that couldn’t have happened on a worse part of the playfield.....damn!!

Quoted from estrader:

So you don’t know exactly how many but you know they are all loved and played. How you even know 60 or 70 people with this game is beyond me but the last part I don’t know how you could possibly know if all those games are played and loved. It’s comments like this that make you seem suspicious.

Quoted from NeilMcRae:

Who is the real pinballaddicted?! LOL

Quoted from kapsreiter:

i set up the game now
pro:
Cabinet perfect
PF smooth and without any damage
technical, all is working in test mode
LTG
negative:
the Topper could not be connected
i had to remove a pin at the pcb
the machine was built 1 month ago
so why ist this still so in production
and not a manual included at the topper ?
but LTG answered with in 10 minutes
so i am very happy with this purchase
tom

Quoted from bigdaddy07:

Nudge like Hell. That saves mine most of the time when I see it heading that way.

Quoted from JJHLH:

Just installed Pinstadium lights in my machine. I’m now enjoying my all-time favorite game more than ever!

Quoted from JJHLH:

During Strobe Multiball the GI portion of the Pinstadium lights turn off (just like the game’s GI) and the UV flashers come on whenever the strobe flashes. But it may vary depending on what flasher you connect to.

Quoted from JJHLH:

Thanks! I'm in the same position. MMr and AFMr LE are my only 2 games and I'm tempted to stop there, but probably won't be able to resist MBr if that is remake #3.

Quoted from PinLen83:

Yes they are. My god are they gorgeous!
Took some pics tonight. Very, VERY photogenic!

Quoted from pintechev:

Yes. Contact Chicago Gaming and ask for the updated metal ball guide around the pop bumper to fully resolve the issue.

Quoted from pintechev:

Small metal ball guide by the pops was incorrectly curved more than spec. It was slight and I could barely notice it on the game I upgraded. But it was enough to be in the path of the ball sometimes on launch and take the inertia away. Was a small number I games and is now corrected (has been for months). If you’re still having the issue, contact support for a new ball guide.

Quoted from DeeGor:

My machine was one of the few that had the bad orbit guide. My success rate for making an orbit shot was about 3 in 10. Now that I have the replacement in, I'd say it makes it all the way around 9 out of 10 times.
Here is a picture comparing the original guide and the replacement part CGC sent. The original is on top.

Quoted from rai:

I’m not a fan of dots either. All my pins have color DMD and I put them on high res or smooth whatever that setting is. Much prefer they to dots but I know lots of people with color DMD that put on dots.
But it’s too bad they didn’t offer a choice of dots or smooth because I’d much prefer the cartoon look. My two cents.
I’m so excited about my new AFM it’s on the truck just in Kentucky now. Hopefully it’ll be arriving Friday but I’ve got no delivery notice yet.

Quoted from golfingdad1:

My brand new Afm SE wont power up after 2 weeks and of course I am out of town for the next 2 weeks . Any of you guys had this problem ? Is there a previously noted issue ?
Where to start .? Help

Quoted from golfingdad1:

Thank you sir

Quoted from ausretrogamer:

Thank you pinballinreno and LTG - you guys rock!

Quoted from pinballinreno:

I have terrible power as noted many times on the Houdini thread.
My power goes from 113v to 124v in a single 4 hour session almost daily.
My AFMr at high voltage throws the ball around like crazy and cant even keep it on the wireform.
At low voltage the ball goes SDTM off the SOL every single time and I cant get the ball up the ramp.
One of the joy's of pinball is the "unregulated" power system in the game.
Few, if any, games have power regulation (Houdini might be the first?) to insure even, constant game-play.
So, I put it on a variac at 118 or 119v, adjusted all of the game settings and now its amazing! Super consistant and a joy to play.
My TH cant make the windlance shot consistently unless on the variac or I fiddle with game settings daily.
I just got tired of adjusting my coil settings daily, I regulated the power instead.
Stick one of those little AC outlet voltmeters in a socket on the same breaker as the game, and look at it when the game play seems off.
For me it was enlightening.

Quoted from pinballinreno:

If you are looking for a low cost variable ac transformer, and you are 220-240v, something like this maybe:
Volteq 2KVA Variable Transformer 2000VA 0-250V 220V AC amazon.com link »
2000w is plenty for 2 games on each variac.
You must use a voltmeter to adjust them as the dial is very inaccurate.

Quoted from Our_Man_in_Oz:

Just noticed your post. I haven't had a single issue with my AFMrLE, plays exactly like my original AFM in regards to flippers, plunger, and general coil strength. A little surprised you're having power related hassles like that here in Aus. My Houdini similarly has no issues.

Quoted from SantaEatsCheese:

I got my side mirrors in and either they don't fit, I'm doing something wrong, or Cointaker sent me a bum set. I ordered the Bally/Williams DMD Mirror Blades and they look like they should fit, but when you take the side bolts out of the cabinet and try and install the mirrors the hole doesn't line up right. They are like a quarter of an inch off. If I try and move the hole up the top of the mirror hits the top of the backbox and it just does not fit. If there is something easy I am messing up please let me know. Bad pictures attached.
I am trying to put these in an AFMr SE.
Order Summary
Bally/Williams DMD Mirror Blades
SKU: B/W Mirror Blades
[quoted image][quoted image]

Quoted from Lermods:

You DOhave to remove the hinge bolts on AFMr and any bw game. The bolt is what holds the mirror blade to the cabinet. The bolt also sits proud of the cabinet unlike a stern, which sits flush. You are correct that The mirror blades he has appear to be drilled incorrectly.
[quoted image]

Quoted from joseph5185:

HUO?
I wouldn't do it if so. Game is going to play differently.

Quoted from SeaLawyer:

Just bought #840 LE, NIB, black trim. Delivery next week.
Is anyone running one of these?
ebay.com link
Is it worth installing on a new playfield to keep it new?

Quoted from SeaLawyer:

Thanks, guys. Yeh, I guess if I absolutely hate the way it plays, I can always remove it. I wouldn't consider it on a used game, but I'd like to keep the playfield pristine, even though it's only HUO. I don't have them on any other machines, but I bought one for the new CPR Gold TAF playfield that I'll eventually get around to installing. Same rationale.
The other alternative would be this:
ebay.com link » Attack From Mars Pinball Machine Complete Mylar Set Enhanced Set
Does the remake come with any mylar?

Quoted from SeaLawyer:

It took me about an hour to install with disassembling half the playfield. I could remove it in 5 minutes by lifting from the bottom and cutting...

Quoted from Pinball-Wiz:

That playfield is not "OK" for a 1-2 year old "LE" that was sold for top dollar as "Mint" with "low plays".
You're crazy IMO. But when it's dealing with someone elses problem, it doesn't seem as bad does it. I've been in a bad spot like this before (mis-represented game with a BS story behind it) and it's not a good position to be in.
I'd be going all the way through to make this right if I was holding it right now, I can tell you that. I thought Chicago Gaming prided themselves in the quality of playfields, more so than any other manufacturer? If they don't make this right, I'll be giving my MMr purchase a second thought (I have one on order due for next month).

Quoted from Pinball-Wiz:

I think you're confused, this isn't my game. I'm only providing my input.
So with saying the playfield is OK, you would accept this during a sale of the machine with no negative consideration towards price? Just curious.
If you say this is NOT CGC's issue, then I ask you this- Why is it that, over 10+ years of Stern ownership, including games that I have owned 10+ years or more (LOTR, TSPP, etc.), do I not have one Stern (or even JJP) that has this issue? If this is "normal" for a playfield to do this, shouldn't other Pinball companies playfields exhibit this "normal" behavior?
Again, I'm playing devil's advocate and trying to place myself in the shoes of the person who owns this machine.
Let's do a poll here, how many here, upon inspection, have an AFMr (LE or not) that has this issue (I believe too little clearcoat and evident settling).
And again, I speak with my wallet. If you're telling me that CGC doesn't care about their quality control, then why should I pay $8K plus shipping for my upcoming MMr?

Quoted from pinballinreno:

I have an LE and the topper is still in the wooden box lol.
I never installed it.
I may some day, but for now I dont need it.

Quoted from Dan1733:

I would appreciate any guidance. Can anyone please tell me what you believe an AFMr LE might be worth, that has been out on a route for a year or so? It is in good condition -- for a machine that has been on a route with about 2,600 plays. Thank you in advance.