Contact AJ on Monday. He’s responsive. My TNA arrived yesterday and I had 2-3 issues myself. My immediate reaction was the same ($9k+ and fit/finish frustrations?). But it will get worked out, and mine plays great. It’s been a blast. My lingering issue tho is the translite cannot be removed, because it cannot slide up far enough to clear the bottom channel on the cross-bar. It will slide up a little (I’m pushing up as hard as I can without breaking it) and it can’t clear the channel it’s sitting on. I wouldn’t care that much, except all the foam around the 4 digital displays slid down during shipping (I assume) and are resting directly over the front of the displays. Like this…
Any ideas?
My lock bar is too tight and doesn’t lock back into place either. Working on that.

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Flash Instinct has great ones!

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NIB means you're MORE likely to have to tweak initially than a used pin where someone already did all that for you. That's true of all the manufacturers.

Did you lower the lcd panel before trying to lift the backglass out?

Yep, that’s not the issue. Thx tho.

First, NIB or “new” often means that you are the one working through all the small issues after unboxing, instead of the first guy you bought it from. It’s pinball.

Second, my opinion is you should be extremely grateful you’re having these issues with a spooky machine (or An American Machine) as well. These companies will both work directly with you and want you, the customer, to be happy. They will take care of You. If you had purchased a Stern NIB (and I’ve done more sterns than these two), then I’d be hoping you had a damn good local distributor that would be able to help you out cuz otherwise you’d be on your own with these issues.

Is the "watermark" effect you're seeing on the LCD actually the retro "bad video" effect they programmed into the graphics? My friend once looked at mine and said, "What's wrong with your screen?" There was nothing wrong...it was supposed to look old, like it was from the 80s. (And I think that's cool!)

Appreciate the contact heads-up. I also had the foam around the digital display blocking the player 1 score, except I was able to get my translite out with no struggle and pop it back. they are not very secure to begin with. a dab of hot glue might be in order.

Pretty sure it's a defect, either a warped display bulging against the plastic, or within the display itself. I know the "glitchy" effect you're talking about.

How would I adjust the left back gate? Ball sometimes gets stuck on metal gate flap and have to shake loose.

Okay, so just wanted to see if anyone else experienced this:

My sister and kids were playing TNA while I was doing other stuff. I hear something about “Missing ball”.

My sister told me my kid plunged the ball and it flew into the top right of the playfield and went into the tiny hole in the back which the pinball landed on top of a circuit board at the bottom of the cabinet (after taking the glass and lifting the playfield up).

If you experienced this how do you resolve this from happening. My sister told me during a plunge the pinball would fly up off the playfield numerous times.

I can’t tell my kid to stop pulling on the plunger hard… or is that the only solution?

Bend up the metal gate flap with your finger a little bit (would be smart to wear a glove)

You could go to a softer plunger spring.

Factory settings shake the whole house lol.

Volume at 2. Shaker on LOW seems to be the sweet spot.

You would think with a small run there would be more attention to detail and less issues for new owners - just saying

NIB straight out the box prob #2

After a few games, when the coils become warm…the flipper plungers retract very slowly into the resting position. Like a slow drag. Really sucks the wind out of the game. If I leave the game to cool down it goes back to snappy as hell…for three or so games. Then drag.

Anyone else having this prob? My first thought is to reassemble the flipper mechs and replace the coil sleeves.

My game doesn't have this issue and I've played some long games. Maybe the pawl is gapped too tight to the bushing?

Manually move flippers when warm to see if it FEELS obstructed. If yes, check coil sleeves. If no, maybe take some loops out of the flipper return spring so it pulls back harder? If the spring they're using warms up, maybe it loses strength?

Flips forward full force when hot. I’ve never seen a hot spring but maybe it needs to be a few links tighter to pull back from the warm sleeve.

I didn't say hot spring. I said warm. Metal can change properties a bit as it heats. Is it common? No. But it can happen.

I agree with:

If you grab the flipper bats and pull them up and down do they both move about the thickness of a credit card? See Vid's guide to rebuilding flippers starting here:

https://pinside.com/pinball/forum/topic/vids-guide-to-upgradingrebuilding-flippers#post-284682

Will consider in the future.

I saw this little issue on one game. Turned off and back in the game… went away.

Is this an intermittent problem, or a loose RGB connector?

Have not played after turning off to verify it went away to know if this happens again.

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I've had my game lock up twice and had to reboot. Seems fine now.

Tightened up springs a bit. Still loses a lot of power in about 3 games. Bats look like they are placed appropriately

Maybe check coil resistance cold and then warm when you notice the issue and see if you're seeing an unusual spike in resistance.

Also, how long is 3 games for you? Within 25 minutes of testing, the TNA right flipper was about 144F, which is into the fade zone where you will feel a loss of power. Left flipper was also over that, but it took 10 minutes longer. However, even if running hot, that doesn't make the flipper snap back to home slower...

Thanks for suggestion. I’ll check it out when. Get home.

Can you check in the bottom of the cabinet and see if Spooky is using the Halloween/Ultraman power supply in these TNA re-runs? That's a model HRP-600. I doubt they are using the original TNA power supply, but wanted to verify.

I’ll take a look next time I’m at my location. My HWN flippers are amazing. I can play it for hours without feeling lag. In general my game times on TNA may be longer than average. I play pretty conservatively with lots of cradling and generally get to reactor 5 on most games.

Hey guys! So the flipper thing. The flippers on TNA should not be running hot enough to have them lose any power. If you are seeing this, you need to 100% make sure they are adjusted properly. They should move up and down vertically only about the thickness of a credit card, no more or less. This will ensure no binding. Also, you can turn down your flipper power a bit too, I might have the defaults kinda high. I think this CE version has a new power supply in it and I do not have one to test to make sure the default power setting is correct.

Anyone think the default flipper power is too much?

--Scott

So I noticed my game lighting has a this almost 'blinking' effect, and I'm hoping someone can confirm if this is intended or not. I say 'blinking' because it happens as fast as a blink, like a fraction of a second, where ALL of the lights on the playfield go dark and then immediately re-illuminate. It mainly happens on impact of targets, which makes me think it's intentional, but then again, it's doesn't seem to be consistent, so maybe not? It doesn't seem to be part of an intended lighting transition (and sometimes it precedes one, like during ball lock where the strobing effect travels up the playfield). It's this sort of 'flash' that I never noticed until now. Anyone else notice this? It's like this split-second total lighting 'blip', is the best way I can describe it.

Edit: I watched some gameplay footage from 2018, and this appears to be an intentional lighting effect. Funny how I just now noticed it....

Thanks Scott, I’ll make these adjustments and report back.

Flipper power is perfect. Feels amazing. Game shoots like butter.

I have an OG TNA and I found that my ideal flipper setting is 26 using the recommended pitch.

#144 here, just got my butter/no butter email!

Ditto for #170. I wonder how many games they can have on the line at once? I feel like the latest round of emails in which we got our game numbers now and butter/no butter went out in a fairly large batch.

It's mostly to avoid delays with the butters, but we should be up to a steady pace of around 8-games per day.

#160 got my butter no butter e-mail today.
I’m going to need to win the power ball tonight so I can pay for it!

8 TNA’s a day or does that include Ultraman and Halloween..

They are done making Ultraman and Halloween

Has anyone heard back that ordered from Lanez? I received an order confirmation email which said a shipment email would follow, but nothing yet. My card was charged on October 24, so I hope to receive the shooter rod housings soon.

Same here exact same day too.

It does say another email will be sent once shipped.

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Just curious…. how do you know this info?

Thanks.

Yeah I spoke with him my shooter was ordered first and shipped this morning.

Thanks for the update.

Post a picture when you get it!

What board set is the CE run using? I believe that the original used PROC?

Looks like a proc

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It's the exact same Multimorphic P3-ROC system as the original. Same wiring and everything.
--Scott

Just got my item shipped email with tracking from Lanez today. Can’t wait to see it up close!