Quoted from Propsnsports:Problem solved
Dana
[quoted image]
Hahaha. Classic.
(Topic ID: 258046)
Linked Games
Stranger Things (LE)
Stern, 2019-
Stranger Things (Premium)
Stern, 2019
-
Stranger Things (Pro)
Stern, 2019
Topic Gallery
Quoted from Propsnsports:Problem solved
Dana
[quoted image]
same thing happened to me with my AIQ Premium a few years back. They didn't provide a clip for the coin box and found it in the back of the cabinet. At least it didn't damage anything on my game in transit due to knocking around but this is all too common. My buddy also had a pin come without the clip.
Knoxville, TN
My distro says my PIF ST Premium shipping next week... 
Already reached out to my distributor who is opening an issue ticket with Stern. Having a problem with my center ramp not rising and lowering as it should.
See video below.
Has anyone else ran into this issue? Both switches work in test mode, but the motor is having issues moving the ramp. There is no visible damage to the mech. Nothing bent or broken.
Quoted from CashMoney:Already reached out to my distributor who is opening an issue ticket with Stern. Having a problem with my center ramp not rising and lowering as it should.
See video below.
Has anyone else ran into this issue? Both switches work in test mode, but the motor is having issues moving the ramp. There is no visible damage to the mech. Nothing bent or broken.
It says the switch isn't being triggered, so unlikely to be a switch. Try doing that test with the playfield in the up position and watch the actual mechanism (and maybe post a video of that). It seems like maybe the crank is loose causing the spindle from the motor to slip and not completing the job of moving the ramp. There's a set screw on the crank that holds it tight to the motor spindle. I'd check that.
Quoted from chuckwurt:I just got a game without the clip either. Annoying.
Why don’t they have have a final checklist with visual inspection? I’ve seen so many little things like this neglected.
Quoted from jackd104:Why don’t they have have a final checklist with visual inspection? I’ve seen so many little things like this neglected.
Too expensive for Stern to pay a competent person to do it.
The coin box was jammed in so bad. It scratched the side of the cab and was stuck between the drop target mech and the wood brace at the bottom. Took a long set of arms and screw drivers. You couldnt even lift the playfield.
Dana
Quoted from jackd104:Why don’t they have have a final checklist with visual inspection? I’ve seen so many little things like this neglected.
$$$
Yeah my new IM showed up a couple weeks ago with no clip and the coin box wedged in the back of the game. Really no excuse for that IMO, if Stern is out of clips or something they could at least zip tie it.
Ottawa, ON
perhaps new staff in training doing all these tasks, I mean, bigger factory must need new employees after all.
Wow...all these new games with so many pesky issues. Stern fkn sucks!! At least since their move to the new facility.
Quoted from ExSquid:All you guys who got your Pros last week is it everything you thought it would be? How are you enjoying it?
I have only played around 25 ish games, as I want to wait for the uv kit and experience that during the honeymoon phase. That being said the modes I have played are awesome and this game is fast and furious. I have had to do a few minor adjustments. Nothing to crazy so far. Also worth mention my wife is actually playing this one.
Quoted from Norcalpin:Wow...all these new games with so many pesky issues. Stern fkn sucks!! At least since their move to the new facility.
They were perfectly capable of missing coin box clips and any other hundred issues of QC before the new factory as well.
Quoted from Enron64:I have only played around 25 ish games, as I want to wait for the uv kit and experience that during the honeymoon phase. That being said the modes I have played are awesome and this game is fast and furious. I have had to do a few minor adjustments. Nothing to crazy so far. Also worth mention my wife is actually playing this one.
The honeymoon phase doesn't end with Stranger Things 
(<at night 
).
Quoted from CaffeineSlug:The clip holding my coin box wasn't even in the cabinet, it was in the bottom of the shipping box!
Quoted from blizz81:Now that's impressive!
Can you imagine a 16 year old kid realizing that he forgot to clip all the coin boxes in the game -- and so he just runs down the shipping line tossing one clip into each shipping box to "resolve" the issue.
Quoted from Medisinyl:The honeymoon phase doesn't end with Stranger Things (<at night ).
I have owned a bunch of the newer sterns and stranger things does seem like it has a special factor to it. Maybe it will be my first long term game.
Quoted from Enron64:I have owned a bunch of the newer sterns and stranger things does seem like it has a special factor to it. Maybe it will be my first long term game.
Hahaha "it's bolted"
Quoted from brainmegaphone:Can you imagine a 16 year old kid realizing that he forgot to clip all the coin boxes in the game -- and so he just runs down the shipping line tossing one clip into each shipping box to "resolve" the issue.
It’s likely the clip fell out of the opening where the cabeling between the head and the cabinet run. The games are stood on end and that would be at the bottom, so it’s likely it fell out there. I wonder how many others have them rolling around in the packaging material and miss them.
It’s not a new problem. I’ve had it with a few machines over the years before the move to the new factory. Things shift in transit, which is why I lift the playfield and look over new game before playing. I’m pretty sure they even recommend that in the manual.
Quoted from ExSquid:All you guys who got your Pros last week is it everything you thought it would be? How are you enjoying it?
Kicks ass glad I swapped out mando.
Quoted from Enron64:I have owned a bunch of the newer sterns and stranger things does seem like it has a special factor to it. Maybe it will be my first long term game.
I say that about EVERY game haha. We shall see if its true for me also with this one.
Quoted from ExSquid:All you guys who got your Pros last week is it everything you thought it would be? How are you enjoying it?
Yes! It looks so great when it's off! Glad I went with pro for this reason :p Chuck knows it's a good reason!
I've not had balls launching off the left ramp as another pro owner mentioned. It does seem to whip up there well so I'd imagine the TK should work nicely with the stock power settings. My left ramp has a clear cover at the first turn to keep the ball down so maybe the other guy is missing that?
As the other guy mentioned in my attempts to copy Chuck's saucer to burn it back loop hack I had rattling balls and I bent the opposite rail behind the post to limit the rattle and get it going around. The saucer launch deflector has a lot of play on my machine so some variability exists. My long term concern with the hack is the ball launches into the burn it back guide and there is a cut out in that guide. I imagine anytime the ball shoots out slightly inconsistently and flies into the cut out in the rail it's getting nicked and damaged by those sharp edges and then around the playfield
Quoted from Svenop:Is the grab handle on the back wall for lifting the playfield thatbi have on JP Prem a premium only feature so I don't have it on my PRO stranger things or is it absent on all trims of this game
Some machines have it, some don't. I have heard it called the Elwin handle & it was on my AIQ, JP, IMDN & GZ
Quoted from ExSquid:I say that about EVERY game haha. We shall see if its true for me also with this one.
It is good to cycle games... but I wonder if you will have had Stranger Things on pre-order longer than you will physically own it? 
Quoted from Deadpool66:ball flies off the left ramp sometimes is there fix beyond dialing the power down?
slide the ramp cover to the right.
Quoted from PinMonk:It says the switch isn't being triggered, so unlikely to be a switch. Try doing that test with the playfield in the up position and watch the actual mechanism (and maybe post a video of that). It seems like maybe the crank is loose causing the spindle from the motor to slip and not completing the job of moving the ramp. There's a set screw on the crank that holds it tight to the motor spindle. I'd check that.
this exact thing happens to 3D resin printers if not tightened and locktited at the factory..so you very well could be right on that..and that would honestly be a pretty easy fix if that were the case.
Quoted from brainmegaphone:It is good to cycle games... but I wonder if you will have had Stranger Things on pre-order longer than you will physically own it?
Hah! yeah I need to slow down. The whole going up and down the basement stairs with the games BS is getting old. Also a friend and Pinsider that fixes my games here is first on the list when I get " bored" of it. I really hope that doesn't happen for a long time.
Quoted from ExSquid:Also, Stern made a vague Stranger Things post on Facebook a couple of hours ago. I guess not really vague its all about the Premium/Le from the looks of it !!!!
They are just flat teasing us at this point. Need to get Gary involved.
gary (resized).PNGQuoted from Svenop:Yes! It looks so great when it's off! Glad I went with pro for this reason :p Chuck knows it's a good reason!
I've not had balls launching off the left ramp as another pro owner mentioned. It does seem to whip up there well so I'd imagine the TK should work nicely with the stock power settings. My left ramp has a clear cover at the first turn to keep the ball down so maybe the other guy is missing that?
As the other guy mentioned in my attempts to copy Chuck's saucer to burn it back loop hack I had rattling balls and I bent the opposite rail behind the post to limit the rattle and get it going around. The saucer launch deflector has a lot of play on my machine so some variability exists. My long term concern with the hack is the ball launches into the burn it back guide and there is a cut out in that guide. I imagine anytime the ball shoots out slightly inconsistently and flies into the cut out in the rail it's getting nicked and damaged by those sharp edges and then around the playfield
I was Having the balls fly off the left ramp. My cover was all the way to the left so I slid it all the way to the right and seems to be fine now.
Quoted from OreoFlapjacks:My distro says my PIF ST Premium shipping next week...
Interesting. Must be on the line now then…
What is PIF ST?
Quoted from trilogybeer:What is PIF ST?
I’m guessing Payed In Full Stranger Things.
Quoted from jake35:the saucer gets a lot of abuse. whats the best way to protect it since cliffy doesn't have one for the game?
I'm really surprised no one has made a decal of some sort for the saucer area similar to the LOTR shire decal.
Quoted from OreoFlapjacks:My distro says my PIF ST Premium shipping next week...
Great news!! Xmas miracle ✨
Quoted from Dstyles23:I was gonna ask the same ?
Ha! Thank you, I'm not the only one.
Quoted from mattosborn:I’m guessing Payed In Full Stranger Things.
That makes sense, I thought I might be missing a term for the new run of these. Good news if they are on the line though. I have got a premium on order but don't expect to get it until next year sometime.
Quoted from mattosborn:I’m guessing Payed In Full Stranger Things.
Yes, sorry.. didn't even consider that might be ambiguous.
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