Quoted from georgia:I believe the deposit money you sent to zack was NOT forwarded on to Haggis? Zach was just keeping the funds here until the games were actually in hand or at least built? If that is the case, a refund on your "nonrefundable" deposit UNDER THESE EXTENUATING CIRCUMSTANCES (more deadlines not met & continued silence) is completely within a buyers expectations. Zack should refund any buyers that want out.
Even if haggis puts out another update video with a yet another new deadline (that they won't meet) and more promises of "getting back in front of social media" (that they won't do)... who is going to believe them THIS time? Fool me once, twice, three, four, five times... shame on you. Fool me 6 times... shame on me?
Kind of just got the industry standard response. Sounds like he sent the money to Haggis and did not hold funds. But also sounds like an order was already in place and allocated, which I'd assume there was some sort of deal of "x number of games taken, agreed to sell, or company promotion" with exclusivity rights being granted. Typically how those work.
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As an aside, in further conversation, if Haggis closed up shop then a refund would be completed from FlipnOut.
Now. If you get caught up in the $10k purchase after paid invoice...and Haggis doesn't deliver and you end up like one of these other guys in the thread with $10k wrapped up in a game, that's supposed to be manufactured, was paid for, and never shows up for delivery...At what point does FnO refund you for not meeting expectations?