Well at least Haggis has, not only, provided an update but one that is believable. So good for them!

Most felt that they were taking money in to keep the business going and not because buyer machines were ready. Is the next move to start looking for an investor??

I give Haggis credit for keeping machines rolling off the line but, to me, I feel we've seen this before. JJP comes to mind!

Agree, to me Haggis is guilty of poor customer service. They haven't followed in the footsteps or JPOP, Andrew Heighway or even Dutch Pinball (who to their credit is almost done completing all those EA games).

I mean we're talking about a guy that started a pinball business in his garage 3 years ago!

A lot to digest. Much of it believable. Still a lot of vagueness, with few specifics. Comments without elaborating, like 'recapitalize' and "refocus our partner offerings".

The email basically reads, "we have, and continue to, encounter difficulties, but can't elaborate. Pinball manufacturing is harder than we thought. Further delays are certain. Everyone just needs to wait an indeterminable amount of time. We may be out of money."

The lack of specifics leaves many questions still unanswered. Perhaps even more questions than before, due to Haggis' new admissions. Uncertainty has heightened.The circumstances are not rosy. This is nothing like what people were told almost three years ago, in April 2021 when Fathom sales opened.

Recapitalize = we have no money =
Ponzi scheme like =
hope those that are paid in full and waiting are made whole.

How many bailouts/white knights are left willing to enter pinball at yet another low point?

Stern has their investors. JJP has Abess. AP has Aimtron. Heighway had the Pinball Brothers, who then filed BK. Dutch got new customer money from those willing to buy/chance a TBL given the strength of the games theme/gameplay.

Not good

I'm sure @gold1, punkin and oldskool1969 would be happy to invest. They apparently have 100% faith in this company and are certain that everything is going great.

haggis is screwed. I hope no one has money tied up with these folks.

IIRC, Punkin's stance was something like, send the manufacturer your money and you takes your chances, that's pinball. When it comes to Haggis, he admitted buying a pin from them was a calculated gamble.

“Recapitalize” could be a funny way of saying “we gotta sell a bunch of centaurs now so we can finish making the fathoms.”

You are right to be worried.

I wonder if they are still going to the Texas Pinball Festival. Wouldn't that be a great way to spend the rest of the money that I sent them instead of actually making the games???

https://texaspinball.com/tpf/exhibitors/

How does this compare to deepeoot's lean and agile?

"To support this change, we will need to further slow down production activities, recapitalize, and refocus our procurement strategies and partner offerings."

Looks like Martin's War of the Worlds pin is doubtful.

It’s all part of the Total Pinball Ownership Experience

I was afraid this could happen - there was pent up demand for Fathom - but not really any other titles.

I wanted to support them on game #2, but I just can't get excited about a $10k+ Centaur. Short of a Flash Gordon with Queen music (ie impossible), there aren't ANY other 80's games that I want a $10k+ remake of.

I truly hope Haggis finds a way forward.

It’s a bummer I had to wire full payment. I have no recourse like if credit cards would have been allowed. Hope is not a strategy, but that is all I have left.

That was always doubtful when it got pushed back for Fathom. That was still in early stages and without anyone to do the mech/CAD work (I dont think they have hired anyone recently on that front) it wont have been touched in the last 2 years. I'm surprised Centaur even got announced. But then again that was just re-using all the Fathom mechs but putting them in different places. There is only so long that the company can keep going without significant money company. I would have expected a message like this sometime last year.

Didn't they sell out of the Centaur Orblivion version? That's $150k in deposit money right there. That should have been enough to keep them going.

TLDR: “We are moving away from just in time parts procurement and recapitalizing” = up to this point we have taken your Fathom payment to buy parts for a game that was paid for 6 months ago. Unfortunately Centaur was a flop and we have run out of new buyers to fund any more parts.

FFS stick a fork in this thing and put everyone out of their misery.

Wow who could have seen this coming

And the dingleberries still trying to spin it

Good luck to all the folks that have money tied up in this

This update really annoys me as I'm sure a lot of you. We got emails only a month ago telling us Centaurs were ready to start rolling on the line and that full payment was now due for them. Less than a month ago told expect around 12 weeks for them to start being boxed up. Now not even a month on and we get an email with an open-ended date of when to expect our games. Not even a rough schedule. Makes me wonder how many have had to put down full payment for Centuar when Haggis had to have known at that time (1 month ago) they were no where near the timeline of shipping games by end of Q1. I can only hope they stay open and eventually get everyone their games. Hard to do if people stop paying though.

Glad you heard back. I emailed a list of questions earlier this week and still have yet to receive a response.

Can somebody tell me what the F a "partner offering" is?

Is it the sacrificing of a spouse to try to appease the pinball gods?

Don’t gloat

You mean DP… need money to build the games we already sold :/

Looking for angel money I assume

“Our suppliers have refused to offer us payment terms and now require payment upfront.”

Could mean anything and is deliberately vague. Levi’s interpretation would make a great Haggis social media update though.

Probably trying to sell his concepts/parts to someone (but whose buying?)

Recapitalize probably means sell off space and equipment to get more cash in and expenses down. The only way they can go any slower than they are now is by reducing their facilities and any staff they had.

Maybe TPF will stay on the schedule… as an investor seeking tour

I would still pay $5000 for a Centaur kit!
Put all the parts with wire harness in cabinet and ship it to me.
I’ll assemble it myself.
Would be fun!!
Ez cash flow for haggis.

Would you pay them $5000 for a Centaur kit tonight if they were willing to sell you one?

Yes! As soon as I seen a video of all the parts being placed into a cabinet.
And a picture of that cabinet on a shipping container with todays newspaper.
Maybe

At that price, would it actually be profitable to produce the cabinet, parts, and diagrams as a kit, while providing customer support?

Should I expect an offer for refund from FlipnOut after this terrible update from haggis?

No caption needed.

This doesn't look good. The bottom line is, people have paid in full for games almost a year and still aren't getting them any time soon from the looks of it. How could it be any worse than putting up full money for a game and 12 months later finding out that the company is slowing production (than from a year after full payment and no game??) and they apparently need money/capital. It sure is great to hear that they want to produce pinball.. hell, I'd like to build them too.. But after all this time they should know what they're doing and how they were going to get it done.

So I ask this, and this was a big thing with the other manufactures like this- can those that paid in full still get a full refund at this point? Has their money been spent, and if so, on what? It was supposed to be spent on their game, right?

I'd buy a Haggis Centaur.. if the game was in a box, in the U.S., and I could pick it up upon delivering my cash.. and no other way. I do recall that a lot of Aussies got their games before U.S. customers, perhaps those Aussies that were spinning this like nothing was wrong were the ones that had games coming soon/next? Just a thought.

Watching with curiosity.

“Recapitalize” and “partner offering”

They need investors. Meanwhile, pinball is hard and they will keep grinding out what they can.

The real time supply chain gobbly gook makes no sense for small pinball manufacturers.

Man, whoever coined the phrase “Hope Dies Last” definitely had you in mind.

Have you not read what's been said??
Punkin stated MANY times that he is waiting for his machine and even requested he was one of the last to be in line for one.
That makes your above statement look damn stupid!!

No shit

I find myself here again.

The only surprise here is that I actually got an email from Haggis today and it wasn't to ask me for more money. I appreciate the honesty and I never expected my game fast. Slow production is better than no production but I didn't expect things to actually slow so long after I paid my game in full.

The games were already coming at an excruciatingly slow rate and now it's getting slower? Not sure how that is really acceptable at this point? Basically this note is an SOS. I take it as "hindsight being 20/20, our whole business and production model has failed, needs to change and we need an influx of money or slow production will turn into no production."

I'd love a Centaur, thought hard about putting a deposit down, but it's a lot of money considering.

I wonder if they priced it at the minimum they need to make a profit or looked at the landscape and plugged the numbers in from there.

$10 & $17K is wild.

If he asked for more money at some point it's beyond a guy that sucks with his business finances and it's reaching closer to fraud and jail time.

Developing Centaur bled them of what little capital they had. Then the change in market and orders weren't there to keep playing it like everything is A-OK. They threw the Hall Mary that it would work. They're out of money. They need investors or someone to take over.

I applaud their email to some degree for what seems almost like a turning point for Damian. Not what we heard at all July last year when Centaur was revealed and he was rallying the troops to place orders and lock in those deposits. Still, the email is semi delusional with very vague wording. The show is over unless someone comes to his rescue. But regardless of how beautiful the machines are, I'm not sure anyone is taking over what seems to be terrible choices and a mostly failed business model.

Alot of speculation and disinformation in some posters posts.
think before you type please.
your flippancy may be the detriment of others.
Go Haggis

I read the email that Damian has a legitimate passion for pinball, and really wanted to make something great. However, times are tough, and there's more levers to running a successful pinball company that can build games at a reasonable pace than he could have ever anticipated. He may very well build every unit singlehandedly out of passion even if it takes him years, but even that would require money. And money seems to be tight at the moment...if there's much at all.

Looking historically, not just at "Pumpkin". I think in order to understand this, you need to look broadly also. One or two pumpers isn't the whole story.. you're the one looking "damn stupid" (LMAO).

That would imply they offer customer support at all.

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I'd love to go to a restaurant with you, and have the waiter finally give us food 7 hours after taking our order. So help me god you better not get upset.

ha ha ha ha , good one