Quoted from lpeters82:

I don't want to promise anything eminent, but we're continuing to work on updates for Scooby-Doo. I actually could use some quick help from the community. I'm not having the "G.I. issues" on any of my test games; that said I do trust they are happening and we'll figure it out. What I'd really like to know from you is if it's happening on your game is it the G.I., spotlights, or both. They are all controlled separately. Also if it's happening often on your game it would be helpful to know more clearly when it's happening. I suspect it's a missed refresh following a lightshow; but that's just a working hypothesis at this point.
PS: Both do shut off during Would've Gotten Away With It. That's what allows us to do the lightning effect.

Quoted from Ceemunkey:

Just wondering what's happening with the topper too - seems like a lot of people (including me) have a non-working one at the moment. It's ok to play of course if you unplug the servo, but man it's a real downer having such a great looking topper kind of hobbled.

Quoted from ypurchn:

I took some pictures a couple of times. Looks like mostly the spotlights def some GI still there but I’d expect more GI [quoted image][quoted image]

Quoted from Ceemunkey:

Bah i thought i had resolved it, but I'm still having intermittent issues with games randomly ending prematurely. I'm flipping away and suddenly the game ends and new balls keep getting loaded into the shooter lane. All the switches appear ok in active/stuck switch test (trap door and trough 1-7 are activated). It's not magnetised balls and it can't be the plunger I've already fixed a slight issue with that. Loose cable maybe?

Quoted from lpeters82:

I don't want to promise anything eminent, but we're continuing to work on updates for Scooby-Doo. I actually could use some quick help from the community. I'm not having the "G.I. issues" on any of my test games; that said I do trust they are happening and we'll figure it out. What I'd really like to know from you is if it's happening on your game is it the G.I., spotlights, or both. They are all controlled separately. Also if it's happening often on your game it would be helpful to know more clearly when it's happening. I suspect it's a missed refresh following a lightshow; but that's just a working hypothesis at this point.
PS: Both do shut off during Would've Gotten Away With It. That's what allows us to do the lightning effect.

Quoted from lpeters82:

I don't want to promise anything eminent, but we're continuing to work on updates for Scooby-Doo. I actually could use some quick help from the community. I'm not having the "G.I. issues" on any of my test games; that said I do trust they are happening and we'll figure it out. What I'd really like to know from you is if it's happening on your game is it the G.I., spotlights, or both. They are all controlled separately. Also if it's happening often on your game it would be helpful to know more clearly when it's happening. I suspect it's a missed refresh following a lightshow; but that's just a working hypothesis at this point.
PS: Both do shut off during Would've Gotten Away With It. That's what allows us to do the lightning effect.

Quoted from lpeters82:

Appreciate the replies. Some reports of the G.I., but from all the pictures it looks to at least mostly be the spotlights. Some have asked if we need logs, unfortunately they wouldn't show anything that would be useful. I have asked a few individuals to try to capture the moment it happens on video, which would be useful. If anyone happens to get that on video my email is [email protected]. Honestly, the more time it's captured on video the more it allows me to look for patterns. Regardless, I may ask a few to test some Beta Code either next week or the week after.

Quoted from lpeters82:

Appreciate the replies. Some reports of the G.I., but from all the pictures it looks to at least mostly be the spotlights. Some have asked if we need logs, unfortunately they wouldn't show anything that would be useful. I have asked a few individuals to try to capture the moment it happens on video, which would be useful. If anyone happens to get that on video my email is [email protected]. Honestly, the more time it's captured on video the more it allows me to look for patterns. Regardless, I may ask a few to test some Beta Code either next week or the week after.

Quoted from Enron64:

Have an opportunity to add this game to the collection, but am wondering what issues to look out for. Never owned a spooky before so this would be a new platform for me. For those of you who own this game, what should I look out for?

Quoted from Goyomex:

Need some help. Flippers stopped working. I tested the Warden board and found it is a warden board “red” issue. None of the features connected to the red section of the board worked – lower flippers, slingers, etc – and nothing activated in the coil test. Narrowed it down to a bad Q26 MOFSET and what appears to be a bad lower left flipper coil.
Connected with AJ and he asked me to cut the lead wire to the left flipper and see if the rest of the coils in the red zone come back to life. My issue is, I don't know which of the three wires in the lower left flipper to cut - the red, the white or the yellow?. Welcome any guidance on this.
Playing email tag with AJ and unfortunately I only have weekends to work on this.
Thanks in advance.[quoted image]

Quoted from RussMyers:

OK, the Red wire is the Power Wire, that's why it daisy-chains from one coil to another; all those coils receive the voltage from that same red wire, all on the same "chain".
You can see from the Coil Chart Diagram I got from Spooky's support section on the web site,
Q26 runs the Left Flipper High Power and is the YELLOW wire.
I would just de-solder that wire rather than cut it but whatever.
RussMyers[quoted image]

Quoted from ASAC_Schrader:

Anyone else having big time issues with their bookcase topper?
Mine out of the box did not work. Door would not open.
They sent me a new board and servo, worked for a few days. Dead again.
I just want my money back at this point, the thing is a mess.

Quoted from lpeters82:

Appreciate the replies. Some reports of the G.I., but from all the pictures it looks to at least mostly be the spotlights. Some have asked if we need logs, unfortunately they wouldn't show anything that would be useful. I have asked a few individuals to try to capture the moment it happens on video, which would be useful. If anyone happens to get that on video my email is [email protected]. Honestly, the more time it's captured on video the more it allows me to look for patterns. Regardless, I may ask a few to test some Beta Code either next week or the week after.

Quoted from pinzone:

Does anyone else have the problem with the upper flippers going active immediately after ball is launched and staying that way until the ball makes a visit
to the upper playfield? The flippers are set to "selective". It happens on most every ball that is launched. After a visit to the upper playfield, everything works
as it should on the current ball in play. This repeats itself on following balls. All switch's appear to work fine in switch test. Its a bummer, because it is putting
premature wear on the upper flipper parts, which can only be accessed by removing the upper playfield.
Also, I no longer get extra balls since last update when getting 50 Scooby snacks. I have gotten as many as 107 snacks and no more extra balls. I too have
problems with the Spotlights randamaly going out during gameplay. Seems no rhyme or reason to what triggers this to happen. Finally, I have found that if you
"solve" your 2nd. villain case on the SAME ball that you visit your 5th. villain, then you only get 1 extra ball instead of 2. I am running the latest code update,
v2024.03.17.10 from Spookys website.

Quoted from pinzone:

Does anyone else have the problem with the upper flippers going active immediately after ball is launched and staying that way until the ball makes a visit
to the upper playfield? The flippers are set to "selective". It happens on most every ball that is launched. After a visit to the upper playfield, everything works
as it should on the current ball in play. This repeats itself on following balls. All switch's appear to work fine in switch test. Its a bummer, because it is putting
premature wear on the upper flipper parts, which can only be accessed by removing the upper playfield.
Also, I no longer get extra balls since last update when getting 50 Scooby snacks. I have gotten as many as 107 snacks and no more extra balls. I too have
problems with the Spotlights randamaly going out during gameplay. Seems no rhyme or reason to what triggers this to happen. Finally, I have found that if you
"solve" your 2nd. villain case on the SAME ball that you visit your 5th. villain, then you only get 1 extra ball instead of 2. I am running the latest code update,
v2024.03.17.10 from Spookys website.

Quoted from paynemic:

I have all those problems.

Quoted from Danzig:

1 hour 17 minutes for a single game, played as Shaggy, standard 3 ball game, set to medium, earned two extra balls. Made it to and beat “Would’ve gotten away with it” wizard mode, then went through all 7 villains again but I guess once you beat that wizard mode in one game it won’t let you play it again. Made it through several other character modes, multi-ball modes, etc. This is my highest score and longest play on a single game of Scooby so far, I’m so looking forward to the next two wizard modes.
[quoted image]

Quoted from RussMyers:

CURRENT BUGLIST for SD Code v2024.03.17.10 as of 5/20/2024
1. Still have issues with upper flippers going active when setting is "Selective" Have tested the entrance and exit switches over and over, does not seem to be switch related.
2. This has happened 2 or 3 times: on ball 2 or 3, never ball 1, Skill Shot set to Snack Drop Targets, some drop targets are down, ball drains, drops reset, ball kicks into shooter lane while simultarnouesly, "Skill Shot!" callout happens. Ball remains in shooter lane. It's like there is a timing or variable clearance issue where it thinks one of the drop targets is down as soon as it goes over to next ball start.
3. Definitely had a Space Kook mode where the upper spotlights and the lower GI went off and didnt come back on until the mode was over.
Repeatability seems hard to pin down.
4. In one game, got 2 villains unmasked, and 68 snacks. Only got one extra ball. Got 30 snacks, then 58 snacks in different games - no extra ball, so Extra Ball for Scooby Snacks seems broken.
5. How are the new Mystery Awards calculated now? 1st at 3 Snacks, 2nd at 9 Snacks (3 + (3+3))?, 3rd at 18 snacks (9 + (6+3))?
6. Mystery Award Clown dialog and mouth does not match up - "Pay attention for a time and soon your thoughts will be mine." Dialog is slightly early, mouth movement is late. This is very noticeable to me.
7. Space Kook mode - Left spinner insert flashes Orange, right spinner insert flashes Orange/Green. This will come and go during the mode, changing when the right spinner is hit. Sometimes it's orange only, sometimes it's orange/green
8. Finally, I have found that if you "solve" your 2nd. villain case on the SAME ball that you visit your 5th. villain, then you only get 1 extra ball instead of 2. I am running the latest code update.
Anyone have anything else to add?
I know Spooky is working on the next major code update, to include the next wizard mode and fix bugs, but if this is going to take a few more weeks, I personally would like to see a Bugfix-only Code Update sooner rather than later.
RussMyers

Quoted from pinzone:

Does anyone else have the problem with the upper flippers going active immediately after ball is launched and staying that way until the ball makes a visit
to the upper playfield? The flippers are set to "selective". It happens on most every ball that is launched. After a visit to the upper playfield, everything works
as it should on the current ball in play. This repeats itself on following balls. All switch's appear to work fine in switch test. Its a bummer, because it is putting
premature wear on the upper flipper parts, which can only be accessed by removing the upper playfield.
Also, I no longer get extra balls since last update when getting 50 Scooby snacks. I have gotten as many as 107 snacks and no more extra balls. I too have
problems with the Spotlights randamaly going out during gameplay. Seems no rhyme or reason to what triggers this to happen. Finally, I have found that if you
"solve" your 2nd. villain case on the SAME ball that you visit your 5th. villain, then you only get 1 extra ball instead of 2. I am running the latest code update,
v2024.03.17.10 from Spookys website.

Quoted from RussMyers:

3. Definitely had a Space Kook mode where the upper spotlights and the lower GI went off and didnt come back on until the mode was over. Repeatability seems hard to pin down.

Quoted from manadams:

This bug is just so weird and random. I sent them logs of it happening during the Miner 49r mode but according to Luke Peters that won't help them find the bug. I tried to get it to happen on video like they requested and no dice out of 5 straight games, you can watch Danzig video above and nothing after they went through the main modes twice.

Quoted from dnaman:

Hi All.
I hadn't shared a hint of what I was thinking of regarding the new topper but have a look here and share your thoughts in the thread.
https://pinside.com/pinball/forum/topic/scooby-doo-bringing-the-interactive-topper-inside-topper-insert#post-8188704[quoted image][quoted image]

Quoted from BlackBelt:

This is an amazing idea…talk about thinking ‘inside the box’ . Honestly as much as translite art is cool to look at this utilizes the otherwise ‘empty’ space inside the backbox in a functional and interactive way…hope SpookyLuke sees this and parlays the idea to future games.
Hope all is well at spooky, would love to see some scoob code fix and topper mystery solved. I know they’re on the case!

Quoted from dnaman:

Thank you! I found that the backglas, although it is a real BG, is rather bland. Muted colours and no mirror on it. I'm glad that I have this in its place now. The CE has so much going for it visually and this really makes the pin unique.

Quoted from matlynch91:

Would complete the look if you could get a piece of plastic printed to complete the ceiling of the topper inside and the start to transition to the upper topper to tie the whole thing into a cohesive look. Very creative. Kudos.

Quoted from dnaman:

I mounted the new topper inside the backbox.

Quoted from littlecammi:

And in the process I see you left your DNA on the game.
[quoted image]

Quoted from Wizard1997:

Great job. I love the concept. I am looking forward to seeing what someone can come up with to fill in the rest.Going to have to order that new topper now.

Quoted from BlackBelt:

I too would be more inclined to order the topper now, puts it at a better height.

Quoted from ASAC_Schrader:

My topper has been dead from day 1 for 2 months now.
It's a steaming pile of garbage

Quoted from aztarac:

That's unfortunate. I ordered mine on Jan 3rd and got it on Friday. Installed last night and all seems ok, other than the gear mech is extremely loud when the bookcase opens and closes - wonder how long it will last before taking a dump......

Quoted from GCS2000:

I was one of the first to get a topper and I can say other than an initial problem that was my doing our topper has been fine.
The only complaint I have is the same one echoed above about the bookcase door motor being very loud. It actually drowns out the door opening sound in the game.
Have you actually called them and spoke to a person or just emailing? If just emailing then I suggest calling them. They are responsive for me either way.