I agree with this. I bet JJP can’t fund all of the replacement playfields, so they are hoping this just blows over. Of course, it’s going to be devastating to their business either way. Their silence will have a long lasting effect on their reputation, with declining sales. Maybe that’s the lesser of two evils, or their only choice.

Cleargate could be the end of JJP. I’d put money on it. Shame, I played a POTC CE and it was awesome, dare I say beyond any W/B that I’ve played. Just a shame...

Damn. I’ve been following this thread closely and your post makes me not want to buy a JJP pin, nib or used. That’s terrible customer service. Hard to believe.

I bet the crazy asking prices for POTC will start coming down now. An awesome machine, sucks it’s plagued by an issue that most certainly would discourage me from owning one.

Stern and JJP need a scratch and dent sale. Reduced price on machines with flawed CC. Buy them back and resell them. I bet people would buy them for routes, and others would but them form the imamaculate factor.

Seriously. I don’t see appliance manufacturers trying to sell machines with paint chips missing as “new”. Why is pinball any different? A NIB machine should be perfect until it wears from play. Anything less is bs.

Would you find it acceptable to sell your games with factory damage? Say 10 pencil sized pieces of artwork missing from the cabinet? Sell them at full price and tell the customer that’s normal? Would you? Yes or no answer please.

My thought too. The risk seems real, which is a damn shame. I’m sure someone else will fill the void if they implode...

I totally agree with the washer thought. Just pushing the problem out.

The solution is a manufacturer that stands behind their product.