Quoted from SpookyLuke:I can ask Morgan to ship ya a new one tomorrow if you shoot her an email John! We are closed tomorrow but I'm sure she wouldn't mind. I will let her know.
One of the many reasons I love you guys.
You guys have the best costumer service/customer relations hands down.
Ive told these stories before, but I’ll tell them again.
During the pandemic my wife was playing the hell out of our Rob Zombie.
She sent a gnarly air all flying at the pop bumper and it shattered the plastic on it. I hit up Charlie and he sent me not just one, but three replacements just in case it happens again, lol. He also refused to take my money when I offered to pay.
At TPF a few years ago I ran into Charlie and KT at their booth. I started talking to Charlie about the servo on my Captain Spaulding not working right. He reached down into his parts tackle box and handed me a new servo. I offered to pay for it and he said “no, I’m just really happy your buying our games and supporting our company”. After that I played a few games on Alice Copper with Charlie walking me through the shots, which was really cool. I went and bough an Alice Cooper a few months later.
Luke was instrumental on helping me with my Rick and Morty and I’ll never forget that.
I can’t say enough good things about these people.
Hands down a fantastic group.
Customer for life right here.