Quoted from starbase:

Just to update my cancellation of the hobbit. Jack responded to me personally even though I wrote Jen .
He tried his best to sell me on his ideas and even showed me something behind the scenes that you will see and scratch your head with what a waste.
So yeah great companies to deal with in terms of a refund. But my conversation with him left me so happy I canceled and questioning me about weather I have played a woz. The only I will ever play that game is on free play at a local pinsides hi Fattrain . I do not care how good it is or the quality is if you make me hear that song over and over and ding ding ding " oh my pretty hahahhaha" I will stab my ear socket with a blunt steak knive. I cannot even stomach another video unless muted. I don't even know if I would go to Sacramento or because I just want to hang with a pinsider and doubt I would make any drive just to play woz.
I would say at this point hobbits playfield will be like the side of the cabinet a bunch of photoshop . The woz playfield with the witch near the flippers is just painful to look at and now I believe the hobbit will not be anything hand drawn and just another damn Xmen / Avengers/ tron type. Has it with those o ecstatic about hand drawn art of Metalicca and Predator. I really and done I repeat done with lazy cheap design art. And maybe done with jjp unless they do something original. I hope I eat these words and jack claims he is close to selling out hobbit. Well thanks for telling me I am not important you have plenty of sales well now you have one more. And until I see more I have Zero interest in any of your games. Not mad but I see what's going on and my money is back and going somewhere tangible like a trip to Thailand. So I may not have the hobbit but I so have money for a plane ticket now and now a plaque that ways le hobbit and yay for poorly chosen color powder coat. Sorry jack but I always express my feelings on pinside and you will not get a free pass. Good luck jjp and American jobs but I am not going to hope you make a good hobbit pin and I will assum now it will be delayed if the movie is again you won't be able to show off the playfield till late 2014" I feel like reposting the in a separate thread but my guess is still some will read this and agree that the preorder program and the hobbit license was not the best choice for a struggling company that cannot deliver its promise to deliver to pinsiders. Apologies to captain Neo for disagreeing his posts let to me waking up and going free money gimme back! So yeah Thailand guys say it with me now trip of lifetime or a hobbit le that does not exist hmmmmmmmmmmmmmmmm.......