I also wanted to mention that Frank at JJP sent me a line filter that he said would fix the hissing sound I was experiencing with sound. I unplugged the monitor power (as well as keeping the LED strip power disconnected) and quickly installed it. It booted up with all video going to the small monitor, however BAM the sound was fixed 100%. It was soooo nice to hear the crisp call outs and I also tested the using the headsets and those worked like a champ too!

If we can just get this thing to boot with video we will be solid I plan to call JJP at around 11am today and will let you all know how it works out.

I just got off a solid troubleshooting call with JJP (Frank) and they are going to dispatch a technician, however it looks as thought that will not be until next week so I asked if wee could try some more things over the weekend.

One thought is for me to power it up with just the monitor on and reset the Motherboard by jumping pins 8 and 6 on JFP01 If that does not work try it again without the monitor connected.

As mentioned if I keep the LED and Monitor unplugged the game plays?!@#$
Frank at JJP is going to keep thinking about other possible things to try as well as solidify an exact day\time that a technician can be dispatched.

Honestly, to keep things positive the support I have been getting both here and especially at JJP has been fantastic and continues to give me the hope that this will be corrected I also have an appreciation that I am know very comfortable and familiar with the machine itself. It also forced me to learn and get out of my comfort zone. It's my belief that this is a rare one off and just look foward to getting it resolved so I can get to into the fire and actually understand what I am supposed to do

I get off of work at 5pm and plan to try the reset around 5:30pm!!! I will keep you all posted.

Well I have some damn good news this Saturday morning..... I played my first few games of the Hobbit with the large monitor displaying video!!!!
So far so good as i have been playing for a few hours and it has not booted itself down. I have not plugged the back box LED strip power back in as I am too nervous to do that at this time

What I did is I unplugged the Pin and let it sit over night (too tired Friday to do anything) I then plugged the monitor in and booted up. It shut down as normal and decided to try and reset the Motherboard by jumping JPF1. Nothing happened so I decided to reboot the pin with both the LED strip and monitor power disconnected. As normal it booted up and once on I then again decided to reset the mother board. This time it reset but locked the pin up as the LED's stop flashing and they were locked into place and the mini screen was black. Once booted again I jumped the pins to reset the motherboard and this time it worked. The game stayed on however the software rebooted itself.

From here I decided to plug in the power to the monitor while the pin was on and after the motherboard reset. When I plugged it in I got no video however the pin did not shutdown as it had in the past. This got me thinking to do yet another motherboard reset with the monitor plugged in.

I again jumped the pins and the motherboard reset. This time the large screen displayed no signal! I shut down the pin and after turning it back on the video on the large screen was displaying in all its GLORY!! Honestly I think I felt myself holding back a very small tear until I realized it was sweat!!!!

All jokes aside the only thing left is getting the LED strip working and a few other things tweaked. I will let you know if anything changes however I believe this is resolved. I am going to play the crap out of it today!

Thanks again for all the assistance!

Ok posted too soon it actually just shut down and I can now confirm that those are no longer streams of sweat coming from my eyes it is full blown tears;(
Back to the drawing board!!!

I decided to follow the same thing I did with the jumping of the pins and its running again. Very unstable however at least I can get a couple of game in.... JJP is dispatching a tech next week

Taking the old dog for a walk but will take a look when I get back in...
Thus far if it does shutdown it has been a combo of playing and one time it dropped just as we were about to hit the start button...

Here is the odd part, I played this morning after the hard motherboard reset and then turned it off. I came back to it 2 hours later and it booted just fine????

More to come!

Too funny, however this has gotten me more than comfortable and prepared for my next pin (Pirates or WOZ) cant decide!

Looks to be direct!
Here is the odd thing, I played my last game last night and turned the pin off I unplugged it from the wall and when I woke up I was able to boot into it!
It just does not make sense...

On a side note, when there is any low pitch sound that comes through the speakers (Smaug Speech) my left side rail sounds like it is vibrating. It does not appear to be loose. Any one have familiarity with that?

Ok soooo sunday night after rocking it and almost getting to the end of into the fire, when turning it back on it died again! I went throught the process of getting the motherboard rebooted and I am good again for now.....

JJP has now sent me another new monitor, a Motherboard and a Power supply to replace. They also are sending a tech that will arrive around 10am this saturday. I will let you all know how it goes!!!!

What an adventure!

Thanks my man! Honestly in my opinion I have learned that getting angry and throwing a tantrum just ends up affecting my life more than the people it's directed at However if this does not work I will be asking them to replace the entire machine That's my phase two approach.

I can not state how great their support team has been as they have taken all my calls and spent a good amount of time brainstorming with me on how to correct it. Frank specifically has be fantastic!!

I agree with you, as my money is on the power supply too. I just figured its always good to have a phase 2... something I learned by watching a lot of movies

So far so good, however only time will tell

We first replaced the monitor and the LED strip in the backbox and made sure it powered up. Once done we replaced the Power supply and again powered it up to make sure it worked. Finally we replaced the mother board and then fired it up and played a few. It has not booted down yet and I have played it for a few hours as well as turned it off and on a few times between sessions. If it lasts the next 48 hours without shutting down I will consider it resolved.

The challenge is we were not able to pin point it and just basically replaced all key components. I will check in with you all Tuesday morning to let you know if it was a true success.

Thank you all for the assistance!

Yea so far so great! It has been a long journey!

Ok so far so good as I came home and played a few solid games! This just may be it!!!!!!

It is now Tuesday and again working like a champ.... could i go all the way and make it an entire 7 days of no issues

Well you would be 100 percent right!!!
Its been exactly a week and i have had zero issues. I consider it fixed!!!!

I love this pin! I know it takes heat, however everytime we play (my sons and I) we find that there is plenty to do, especially in the shots you have to make to progress in modes. Just trying to get to the 2nd wizard mode has been a solid challenge! Forget about the 2nd wizard mode how about just trying to kill smaug or even better trying to to actually beat into the fire

I am sure it will wear off a bit but damn both watching and playing into the fire is a real treat and gets my heart racing. I also love when i actually hit the left or right hole to start the mode!! Not sure why but there are times its a nail biter to land that shot. When i do i catch myself cheering or screaming f' yea you mutha trucker!!!

All good stuff and a keeper for me for some time to come.

I just hope i enjoy starwars Premium as that arrives this week. My first hope is that there is nothing wrong with it out of the box

If you can believe it I got it today and I had the oddest issue
(I posted this under star wars club too)

At random times as I can not always get it to do it, as your playing (mode or no mode) all of the sudden the game will go into mission selection mode! It goes into the selection mode as the game is playing, meaning that the flippers are being used to select a mission as the ball is flying around the play field.

I hope this makes sense, as in summary at random times the game will go into a mission selection mode, however I did nothing to initiate it, it just goes into the mode mid game play and the flippers die and are used to select a mission while the ball is in play. When it drains it re-launches and it does it again, it then drains ball and relaunches a 2nd time and then it stops and allows me to play through.

The code is 1.03 and tomorrow I am going to 1.05. When I reboot it, this sometimes works but if I play long enough it happens.
any thoughts.

On a side not I love this F'ing game!!!!!!