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Quoted from PismoArcade:Damn...I'm on a "list" for a Toy Story CE.
I know they'll sell out fast but this and other threads have me concerned.
Same here....but surely they will have it fixed by then? I mean, they can't keep doing this and stay in business....right?
Quoted from High_End_Pins:I hate to keep going on and on here .I don’t really care about JJP playfields at all but I know about coatings and playfields in general and there is just so much misinformation when it comes to the subject when it comes to pinball that it can be tough to keep my knowledge on the subject to myself.
Let me just say.... your input on this is invaluable. I think most of us agree that the best thing for Micro and JJP to do is to have someone like you evaluate their process and put ideas forth to fix it.
Quoted from woody76:LOL. This has been going on for 7 years man. Most of you guys either don't remember or new to the hobby. MET and WOZ both had playfield issues with artwork literally falling off the playfield and that was around 7 years ago and it is still happening. Both Stern and JJP are both still in business.
yes, many of the new games have some issues, but nothing like what we are seeing with these GNR CE's and LE's. I have a Dialed In LE and the playfield is perfect. None of my Stern's have had PF issues... just minor annoying things like the AIQ subway.
It is one thing to expect perfection and have something fall a little short... most products are not perfect. This GNR thing is a whole different thing.
Quoted from High_End_Pins:Correct no art under the post on BSD but that’s what I am working on with a known quality finish right now.
The real point I am trying to make is that at the very least they should be putting less pressure on the surface instead of more and that the coating being used off the shelf is highly impressionable so if the art is not bonded well,the top coat is soft and then on top of that you put even more surface pressure on it it’s going fail and fail quickly n matter what’s under there. The chances of it happening where there is ink is probably better.
I did do a small quick experiment on the off the shelf IJ out of curiosity.
What I see is that the post settle hard and easily into the surface. If it has the washer within the post then the footprint is off the ink. If not it isn’t.
I already know how to make these playfields work for my own purposes but at the very least the smaller footprint solution could be adapted and work for anyone.
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@JJP going forward HEP probably just gave you a roadmap to fix the issue. You can make the check out to "High End Pins"
Quoted from NeilMcRae:its highly likely for any company that cares about its customers; but we know JJP lies and doesn't care about its customers.
I think most companies care about their customers. However, occasionally they get in over their heads and don't know what to do. I'd be shocked if the folks at JJP weren't at DEFCON 1 over this. I think their extreme lack of communication is a sign that they know that it is a serious issue and they need time for an appropriate response. We can hope that they make the right decision(s).
Also... just a guess here... they thought the issue was fixed.
Not a fanboy response... but a response from someone who worked in a quality department for a company that had issues with quality.
Quoted from PinMonk:Barry's a good dude. Honestly his hair was probably on fire before this playfield stuff exploded. He had plenty of time to chat at length while at AP. I'm sure JJP workday jacked to 11 was a shock.
Yeah, people need to be careful about blaming the employees who are stuck in the middle. I worked in quality for a while.... when there are problems it is the worst job in the world. I would get screamed at by customers over things that were 100% outside of my sphere of influence *and* I would have upper management screaming at me *not to tell the customer anything* It sucked... and yes.. I eventually found a new job, but it's not so easy to just up and quit when you are in highly trained in a relatively small industry.
So maybe Barry is the ringleader of all of this, but more than likely, he is just the guy who is taking a large brunt of the anger and nothing would make him happier than to find an answer that makes the customers happy.
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