(Topic ID: 309583)

What do you charge for in home pinball machine repairs?

By tomdrum

2 years ago


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    #16 2 years ago
    Quoted from tomdrum:

    . But in this market, I don't want to overcharge.

    Not sure what you mean by in this market. Pinball machines in the home are luxury items. Like boats or dirt bikes. If you can't maintain the game yourself, you should be able to afford a skilled tech to repair it. $60 an hour is cheap. I charge more for the first hour (one hour minimum) and include up to one hour of travel time (round trip). Most calls get no travel time charges. After the first hour, I charge a slightly lower hourly rate in 15 minute increments. I also charge the lower rate for travel time over one hour, also in 15 minute increments. Parts get marked up slightly to cover my time ordering the parts and any possible parts warranty issues, which do occasionally happen.

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