So sad to hear this. When I first got into pinball in the late 90’s PBR was the first place I went for parts/supplies. Gloria was always patient with me and offered good advice. If she said “I will call you back” she always did. When times got tough in 2008, I called her and told her I was closing shop and going to focus all my efforts on the car business. I distinctly remember her say “You will be back, and we will still be here.” To her family and Steve, so sorry for your lose.