Unless we are driving or sleeping, we respond almost immediately and did so in this case. We just got rid of that 48 hour response that was auto generated by our web hosting service when someone sends us a message. As for the instructions, it’s a long story why we no longer post them, but the QR code is easiest for us and most people.

He emailed us at 10 pm last night with some not so friendly language that didn’t even include what instructions he actually needed. So we responded and asked what he needed. He then responded again with what he needed and within 10 mins on a Sunday night, he had the instructions.

All of our mods come with a big QR code on the bag. If a customer throws out the bag, they will have to email us. Prior to March, instructions were sent to the email from the order when we sent tracking info. Mods sold by our third party distros have printed instructions inside the bag. There is no need to have instructions on our website, and we respond within minutes unless we are driving or sleeping.