(Topic ID: 328742)

Ball Won't Eject and Start a Game

By pinballgurus_com

1 year ago


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  • 28 posts
  • 4 Pinsiders participating
  • Latest reply 1 year ago by HowardR
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#1 1 year ago

Hello EM Experts:

I have a Moulin Rouge machine that I am trying to repair for a friend that is not ejecting the ball and starting a new game. None of the flippers, sligshots, or pop bumpers work either (assuming they won't until the ball eject works). The ball ejectors on the playfield work and kick the ball back down to the outhole, but once the ball there the game does nothing. I've looked at basically everything related to the ball eject system and even found a wire that had disconnected, but it still didn't fix the issue so now I am left scratching my head. I am curious if anyone has experience with this happening and perhaps could give me some direction from here, which is exactly where I started.

Thanks!

#2 1 year ago

Is there a credit on the game? It might be something really silly

#3 1 year ago

Hi pinballgurus_com , Welcome to pinside!

Quoted from pinballgurus_com:

once the ball there the game does nothing

If the Replay switch doesn't activate the Replay relay,
Inspect and diagnose this circuit with Alligator clip jumper wires

https://pinside.com/pinball/forum/topic/gottlieb-big-shot-repair#post-6305153
http://www.planetimming.com/Pinball/troubleshooting/EM%20Troubleshooting.pdf
http://www.pinrepair.com/em/index3.htm#features
Example of a pinsider actually doing this https://pinside.com/pinball/forum/topic/red-baron-tech-question#post-5858156
Be careful because this circuit runs on 120 volts

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#4 1 year ago
Quoted from athens95:

Is there a credit on the game? It might be something really silly

That would be awesome! But unfortunately, I did test the credit unit and it is working.

#5 1 year ago

Thanks, I didn't even think to check that circuit. I will report back ASAP!

Quoted from HowardR:

Hi pinballgurus_com , Welcome to pinside!

If the Replay switch doesn't activate the Replay relay,
Inspect and diagnose this circuit with Alligator clip jumper wires
https://pinside.com/pinball/forum/topic/gottlieb-big-shot-repair#post-6305153
http://www.planetimming.com/Pinball/troubleshooting/EM%20Troubleshooting.pdf
http://www.pinrepair.com/em/index3.htm#features
Example of a pinsider actually doing this https://pinside.com/pinball/forum/topic/red-baron-tech-question#post-5858156
Be careful because this circuit runs on 120 volts
[quoted image]

#6 1 year ago

Just to be sure we are on the same page, by replay switch are you talking about the credit button on the front left of the machine? When I press the credit button the replay relay does not pull, only the coin relay and reset relay engage.

#7 1 year ago
Quoted from pinballgurus_com:

by replay switch are you talking about the credit button on the front left of the machine?

Yes

Quoted from pinballgurus_com:

When I press the credit button the replay relay does not pull, only the coin relay and reset relay engage

If the schematic is correct you may be mistaken about the Replay relay.

If the Reset relay doesn't start the Motor running, starting with this switch on the Reset relay,
Inspect and diagnose this circuit with Alligator clip jumper wires

https://pinside.com/pinball/forum/topic/gottlieb-big-shot-repair#post-6305153
http://www.planetimming.com/Pinball/troubleshooting/EM%20Troubleshooting.pdf
http://www.pinrepair.com/em/index3.htm#features
Example of a pinsider actually doing this https://pinside.com/pinball/forum/topic/red-baron-tech-question#post-5858156

For a switch to work 3 things are necessary:
1) When open, there should be a small space between the contact points (duh)
2) When closing, the long blade's contact point should push the short blade's contact point enough to move the short blade
3) The contact points should be clean, which they usually will be if #2 is happening

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1 week later
#8 1 year ago

I went over that entire circuit and everything seems to work as it should. I haven’t even been able to get the ball eject to kick whatsoever, which also seems suspect... not sure where else I should be looking at this point.

Here’s a video showing exactly what the machine is doing. Hoping that might help, but looking at the schematic, I cannot seem to wrap my head around where I should be looking that would keep the ball from ejecting and everything on the playfield including the flippers from working as well? The only way I have gotten anything on the playfield to react is it I hold down a flipper button or manually interact with anything on the playfield white manually pushing the outhole relay at the same time, like I did in the video with the flipper button when I manually engaged the outhole relay. It’s got to be something simple, but what???

#9 1 year ago

The outhole relay circuit uses score motor index cam 2 switch F. Index cam 2 is the 2nd cam to the right of the motor. Switch F is the switch just above the bottom switch. This switch must be clean and closed when the cam is in its home position and the switch stack is lowered into the cam home position.
Another possibility is the 3 switches that cuts out the playfield power. Reset reset, game over relay, and tilt relay each have a switch that when wired in series each switch must be closed to power the playfield. When you got the flippers to work you may have touched on what relay switch needs adjustment.

#10 1 year ago

I actually pulled that index F off the score motor and cleaned and adjusted it before posting the video. It’s good so that leaves me with option 2. On it. Thanks!

Quoted from pinballdaveh:

The outhole relay circuit uses score motor index cam 2 switch F. Index cam 2 is the 2nd cam to the right of the motor. Switch F is the switch just above the bottom switch. This switch must be clean and closed when the cam is in its home position and the switch stack is lowered into the cam home position.
Another possibility is the 3 switches that cuts out the playfield power. Reset reset, game over relay, and tilt relay each have a switch that when wired in series each switch must be closed to power the playfield. When you got the flippers to work you may have touched on what relay switch needs adjustment.

#11 1 year ago

The switch I pulled was the outhole relay and I had the flipped button pressed then pulled the out hole relay to get it to work.

Quoted from pinballdaveh:

The outhole relay circuit uses score motor index cam 2 switch F. Index cam 2 is the 2nd cam to the right of the motor. Switch F is the switch just above the bottom switch. This switch must be clean and closed when the cam is in its home position and the switch stack is lowered into the cam home position.
Another possibility is the 3 switches that cuts out the playfield power. Reset reset, game over relay, and tilt relay each have a switch that when wired in series each switch must be closed to power the playfield. When you got the flippers to work you may have touched on what relay switch needs adjustment.

#12 1 year ago

I checked all three of the relays you mentioned. Nothing will allow the playfield to work except the out hole relay while pressing one of the playfield switches or flippers. I did notice none of the tilt switches pull the tilt relay either. Not sure why? More concerned about getting the out hole to eject the ball and the playfield to work, but it’s suspect.

#13 1 year ago

I was finally able to get the playfield working by jumping wires #95 and #10 (red line w/arrows) on the IMPULSE. Tracing it back on the schematic (yellow highlight) puts me right where you told me to look >>> Reset Relay >>> Tilt Relay >>> Game Over Relay, which I’ve checked over and over again without any luck. Tomorrow I will jump each relay one at a time to narrow it down further until I figure it out. I appreciate your help on this. I’m pretty new to EM and find them to be a challenge so it’s nice to have someone there to help along the way.
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#14 1 year ago

I went thru those three switches and even jumped each of them and was never able to get the playfield to come alive. The only way I can make it work is by jumping wire #95 to #10 on the score motor IMPULSE as the red line indicates in the image above. Any other ideas would be appreciated.

#15 1 year ago

I will recheck that INDEX F again, the I guess I need to start looking for more loose or broken wires until I hear back. Thanks.

#16 1 year ago

Take the jumper off of #95 and move it to #30 solid yellow wire. This should bypass all 3 series circuit switches. Test operation. Move the jumper off of the yellow wire and connect it to each part of the circuit until the circuit break is found.

#17 1 year ago

Thanks… I wasn’t sure if I was doing the jumping correctly or not?

Just to confirm: like I show in the diagram with the red lines indicating the jumpers.

So if I jump the wires I numbered in red:

#1 If working after jumping then there’s an issue with the Reset Relay (switch being closed?), and I should look at wire #89 or the switch itself? If machine is still not working then test jumper #2.

#2 If working after jumping then there’s an issue with the Tilt Relay (switch being closed?), and I should look at wire #89 or the wire between the Tilt Relay and Game Over (which isn’t numbered?) or the switch itself? If not working then test jumper #3.

#3 If working after jumping then there’s an issue with the Reset Relay (switch being closed?), and I should look at the wire between the Tilt Relay switch (which isn’t numbered?) or the switch itself? If not working then… ???

If I understand that correctly, I will test those today and report back.

As a side note: I know most of the tilt system isn’t working already, the Tilt Bob and Slam Tilt do not work, so would I be correct to start thinking that could be the issue at this point? If I do find the machine works after jumping the Tilt Relay #2, then I would assume my next job would be to look at that entire Tilt system?

Thanks for hanging in there, I’m new to these old machines and am slowly learning how to read schematics.

I was also curious about the wire between the Tilt Relay and Game Over Relay switch that doesn’t have a number on the schematic? Should I assume it’s stays wire #89 since there’s no indication?

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#18 1 year ago

Your testing points look correct in your 3 steps.
Post results from tests
The wire color of the wire not marked should be different than the #89. Sometimes a solid color jumper wire is used.

#19 1 year ago

Ok. I got it working when I jumped the Tilt Relay. Sweet! Now I’m going to go thru all the tilt switches and then should I be looking for a loose wire or is there a specific method I should be following down the schematic?

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#20 1 year ago

Actually after thinking about it, it’s actually the Reset Relay switch that’s the issue since the game works when jumping the Tilt Relay switch and even the Game Over Relay switch.

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#21 1 year ago

So I toned wired #89 between the Reset Relay switch and the Tilt Relay switch where the wire runs and there was no tone, so I went ahead and jumped the wire and it stared working. So since there’s no switched or any other components between that wire am I correct to assume there is a break in that wire or it’s connected wrong somewhere in the machine? Maybe a plug wire is loose or making a bad connection too?

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#22 1 year ago

I am curious why none of the tilt functions are working working though??? Am I on the wrong track?

#23 1 year ago

The #89 wire colors are black-grey. And in some pics the alligator jaws aren’t on the correct wire.
The tilt circuit gets it’s power after the game over switch and after the series circuit is complete.
If power was restored by jumping onto the yellow jumper then the tilt relay switch or the reset relay switch is the problem.

#24 1 year ago

I’m starting to think I’m reading the schematic in the wrong direction. I think that’s my problem?

#25 1 year ago

In this 3 switch circuit you want to find out where the transformer connects to it. The transformer is at the top of the schematic so power is sent to the reset relay switch first and ends with the game over relay switch working downward.

#26 1 year ago

The Replay Relay never pulls, yet my Coin Relay does, but the Replay Relay is supposed to pull and then the Coin Relay does if I’m reading the schematic correctly. After looking thru the machine I noticed the Replay Switch had a cut wire and was reattached to another Orange/Yellow wire. Am I correct to assume that someone wired this machine to bypass the Replay Relay? If so am I alap correct to assume that wouldn’t affect anything, and just allows free play?

I’m just retracing my steps from the beginning.

Thanks!

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#27 1 year ago

So I started checking the plugs from and found the black/gray plug loose and the game started working after I hard wired it. The only issue remaining is the tilt still doesn’t want to work, and it was working prior. I have tried all the tilt switches and none of them will tilt the machine. At this point I’m thinking it’s probably the same issue with the plug that controls the tilt unless someone has a better idea… I’m not sure what color wire I’m looking for. I think yellow/red? The wiring is a mess and they use the old style connectors.

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#28 1 year ago
Quoted from pinballgurus_com:

the tilt still doesn’t want to work, and it was working prior. I have tried all the tilt switches and none of them will tilt the machine

If the Tilt switches won't activate the Tilt relay,
Inspect and diagnose this circuit with Alligator clip jumper wires

https://pinside.com/pinball/forum/topic/gottlieb-big-shot-repair#post-6305153
http://www.planetimming.com/Pinball/troubleshooting/EM%20Troubleshooting.pdf
http://www.pinrepair.com/em/index3.htm#features
Example of a pinsider actually doing this https://pinside.com/pinball/forum/topic/red-baron-tech-question#post-5858156

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