Quoted from pinballaddicted:Did you buy the game direct from Stern? You are meant to go through your distro for warranty and/or parts. What was wrong with the decal?
Frustrating, we have been waiting for some parts for over a year. That is not normally a sign of a bad company, more a sign of a bad line manager.Stern need to get onto this.
Multiple people have been posting about problems getting parts. I don't think it matters who you go to if the primary supplier of everything isn't getting parts to distributors to distribute.