When I am able to get the crossbow and it loads (playing a game), the crossbow turns about 3/4 across and fires on its own without ever touching the fire button). I have tested the motor in test and it seems to work fine (it does seem to drag, but I'm not sure how fast or slow it's supposed to be). I've tested all the switches (fire button and switches on crossbow mech) and all work. What the game doesn't allow me to do in test is load a ball into the crossbow and fire it with the fire button (unless I just don't know where that test is in the menu). Any ideas before I contact Stern?