Quoted from VALIS666:Been dealing with this myself lately, as have more and more people. Stern tech support really isn't what it used to be, and I'm not sure that has to do with Chaz vs. Pablo or policy changes. I think it's the later. Pablo is friendly and quick to respond, it just feels like he has to follow a script:
Step 1: Burn a new SD card or reseat this or that.
Step 2: Tell your distributor to get you a new part or send your broken part in to them for repair.
Step 3: If you bought used, go eat dirt.
You forgot step 4: if your game is out of warranty, see step 3.
