(Topic ID: 141583)

Great Customer Serivce: Rockland Pinball 'gwaxt72'

By davebart5

8 years ago



Topic Stats

  • 3 posts
  • 3 Pinsiders participating
  • Latest reply 8 years ago by Tsskinne
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    #1 8 years ago

    So, often times you hear people only write feedback when something goes wrong and/or they are mad over some bad customer service.

    Well, THIS IS COMPLETELY VOLUNTARY, but I want to do the opposite and shout out Rockland Pinball (http://www.rocklandpinball.com/) or gwaxt72 known here on pinside as an EXCELLENT vendor with integrity and good will in the way they do business.

    At the York show, we had a mix-up in communication on something I purchased from them. After I got home I realized something was not what I thought it was. I contacted them directly from the business card I took from the table and they immediately made it right and took care of me. They wanted nothing but a satisfied customer and that means a lot. The communication regarding the situation was also on point.

    With that said, I would trust whatever they sell, they will back it up, and when you see gwaxt72 selling pins on Pinside, feel comfortable he's a reputable seller.

    Thats all...

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