(Topic ID: 314755)

Ghostbusters premium ball not found in subway tunnel

By Mobsync

3 months ago



Topic Stats

  • 5 posts
  • 3 Pinsiders participating
  • Latest reply 3 months ago by Mobsync
  • No one calls this topic a favorite

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#1 3 months ago

I'm having a problem with balls not detected in the subway tunnel so they don't eject in a timely manner. Stern tech support suggested I test each of the three pair of optical sensors.

What is the best method for testing each of the three pair of optical sensors in the subway tunnel?

#2 3 months ago
Quoted from Mobsync:

I'm having a problem with balls not detected in the subway tunnel so they don't eject in a timely manner. Stern tech support suggested I test each of the three pair of optical sensors.
What is the best method for testing each of the three pair of optical sensors in the subway tunnel?

If you wiggle the machine side to side does it find the ball?

Have you looked into the subway to see if they are resting in the right place?

Have you checked the level of the machine side-to-side? If it’s out of level, the ball can get stuck in the subway and not roll all the way through the lock.

#3 3 months ago

I'll check the level tonight. How can I tell where they are supposed to rest?

#4 3 months ago
Quoted from Mobsync:

I'll check the level tonight. How can I tell where they are supposed to rest?

Check the wire harness. Mine was pulled tight and I traced back from the tunnel to a connector that one of the terminals had pulled out some. Reseated it and everything worked fine.

#5 3 months ago

Did all of the above and she seems to be working fine now. Thanks for the help guys!

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