User feedback
When ending a MarketPlace listing successfully, Pinsiders can invite user feedback from the other party. Marketplace feedback cannot be removed, but can be responded to by PinballSTAR.
New! It is now possible for any Pinsider to leave feedback, without an invite. There are some checks in place to avoid abuse and "fake" feedback.
“This was my first NIB purchase and of a pre-order. Joe was always straightforward and responded quickly to questions. My in-transit time took longer than expected due to winter storms, but Joe made calls to the shipper and the game eventually arrived in pristine condition. Would definitely order using PinballSTAR again!”
“We just got our Wonka CE through Joe last week. Quick and easy communication and the game is beautiful! Thanks, Joe, we will be back again for more :)
Bought a GNR 6 months later and same great experience! Thanks, Joe we will be back for future titles!”
“Got my Wonka LE from Joe! Great experience, easy to deal with!!”
PinballSTAR responded on 2020-10-12 16:54:38
“Great to hear ! I appreciate the positive feedback ! Enjoy WW !
Joe”
To start with Joe was awesome to deal with, very responsive to emails and texts message. It was the first time for me buying NIB machine (2nd machine for me total), so I was a little nervous but Joe was helpful and reassuring plus he had great feedback.» Read moreOrdered a Monster Bash SE on a Friday afternoon, he called right away to arrange for freight delivery and I had my machine delivered Tuesday which I thought was impressive for a freight delivery.
My machine was perfect and delivery company Joe used (FedEx Freight) had no problems letting me unpack the machine and check for damage. Once I got it in the house and played a few games I just had to do few adjustments and we are now having some great fun with this game.
I would definitely buy from Joe again.
PinballSTAR responded on 2020-03-04 20:09:17
“Thanks so much ! I enjoy easing first time NIB buyers of their concerns and taking my time. Was my pleasure and I'm very happy you entrusted PinballSTAR for your first NIB purchase ! Enjoy that MBR !
Joe”
“Second time purchasing a pinball machine from Joe at PinballSTAR Amusements and both experiences were A+!! Joe is a great guy, honest and straight forward. Answered all my questions and always responded quickly. Can’t wait to score our next machine from PinballSTAR.”
PinballSTAR responded on 2020-02-09 16:48:07
“TY ! We appreciate the positive feedback and look forward to helping you out again ! Always a pleasure !
Joe”
Joe @PinballSTAR is without a doubt one of the best communicators I have ever dealt with when buying a product. I purchased a WOZ Anniversary Edition from him in September, and then followed that up with a Pirates of the Caribbean in January. Joe walks you through the entire process from shipping to setup and its a breeze. I would encourage» Read moreany and all Pinside members to purchase from him. I will continue to be a repeat customer for years. Thanks again Joe!
Joe is a gentleman, sincere and accommodating. He took a bunch of time to answer my questions prior to the purchase, and has been attentive after the sale. Joe stored my trailer in his parking garage while I attended PinFest, and arranged to have his father assist in loading the machine on a Saturday evening so that I could pick it up» Read moreon my way back home. This organization offered one of the very best customer service experiences that I've encountered in this hobby. I would highly recommend PinballSTAR!
“Good seller, easy to work with”
Feedback placed with regards to a Marketplace Ad by PinballSTAR
“Joe is the man... He is awesome about his pin business.. Enjoyed all aspects of my purchase with him and will continue to do more business with a new friend!”
Pinsider corster wrote a recommendation May 17th, 2022.
“I just received my order from pinballstar. I could not be happier with my experience. Joe’s care for his customers and communication about potential needs was top notch. He always returned my texts promptly . This was my first but not my last purchase through Pinballstar. A+. Buy with confidence.”