Any Aerosmith or Batman 66 games have ghosting on them?

I just don't get how Star Wars could be ghosting.

Star Trek LE, Transformers LE, and KISS LE had no ghosting on my games...no clue why stern would change things up.

How much could they possibly have saved?

I'm afraid to ask how many upset customers called you today to voice their displeasure with Stern's CYA in the Star Wars manual.

How much is Stern making per machine on average? $1,000? How many machines a year do they sell? 15,000?

In Stern's defense, that "repair" is meant for areas where there is no art.

I'm not defending the clear chipping. But in reality, all shooter lanes take a beating. That's why I put Mylar and Cliffy's there.

If Stern wasn't replacing my ghosted playfields, I would definitely have them professionally cleared.

I wish they would sell that kit. I'd love to re-clear the shooter lanes on my Star Trek and transformers.

I'm 3 for 3 in getting approvals for playfield replacements.

As of now, I've only swapped 1 playfield. At least the next 2 are SPIKE games...will be a hell of a lot easier.

2 playfields ghosted and 1 playfield warped.

This is on 3 different machines.

Populated.

LOL

I'm not happy that Stern did something to their playfields, but at least they are standing behind their product.

That's 3 playfields where they need to ship me a box, pay for the heavy box to be returned, give me a new playfield that is fully populated and then ship it back to me. If I had to guess, it costs Stern probably $1,500 - $2,000 for each replacement playfield. Just that monetary hit alone is more than enough incentive for them to fix their playfield issues.

With my own business, I do everything I can to not mess up the first time, because it costs me money to go back.

All I can say is they are standing behind their product and are taking a financial hit in doing so.

If they don't stand behind their products, they lose customers. Thus, lose money.

If they do stand behind their products, they replace fully populated playfields. Thus, they lose money.

If they don't fix their problems, then they'll only have the operator market to work with. Pro machines is what pays all the bills. Premium/LE is what pays Gary's bonus.

If you have playfield issues, take pictures and contact your distributor.

You as an individual have no power with Stern, unless you've developed a rapport with Pat or Chas.

Your distributor, who buys probably thousands of games a year, has power with Stern.

I have an LE. Clearcoat on mine is perfect. Playfield warped.

I don't blame Stern for my playfield warping...they aren't the ones who created the plywood. Sometimes shit happens that is out of anyone's control.

There's molex connectors in the cabinet.

Go to 12:50 in the video:

So far, I've only changed out Spider-Man VE playfield. Not the hardest thing to do, but it's a pain with all of the wiring going to the backbox.

I'm looking forward forward to changing out Ghostbusters and Game of Thrones...3 or 4 molex connectors and out comes the playfield.

IMO, I don't trust Stern to give you the correct wiring back if you take out too much. In my case with Spidey VE, they changed how 1 bundle of wires reconnect to the bundle in the cabinet. They never sent me the adapter with the new playfield. After I called Chas, few days later I had the adapter.

I think it depends.

I tried buying a GOT LE playfield, they have none for sale. They are running more only to cover playfield defects.