Quoted from porkcarrot:Dude. Distributors have waiting lists full of people wanting to buy games that haven't even been announced yet. They have zero issues selling machines and are busy dealing with people who have already given them money. They definitely do not have time to answer tire kicker questions about information that is readily available on multiple places on the internet, including the manufacturers website.
If you have to email distributors to get information about the differences between pros and premiums, but somehow still have time to complain on the internet about it, maybe pinball isn't for you.
As a relative newbie to pinball, I still don't understand this. A distributor "doesn't have time" for a potentially new customer with questions? What are distributors so busy doing that they "don't have time" to promptly answer a few questions for a potential new customer. Someone who might also become a lifetime loyal customer?
It seems absurd that *any* business owner in *any* industry wouldn't want a new sale. Especially if you are selling something with a 5-figure price tag. Regardless of "how different" pinball is from other things, it's simply bad business.
I bought my first Ford when I was 16. The dealer and salesperson couldn't have been nicer. And now I'm a Ford fan for life. Why should pinball be so different?