Steel Tiger Pinball does not accept all returns once installed and reserve the right to deny refund based on the product purchased and its condition. 

Eligibility for Refunds and Exchanges

• Your item must be unused and in the same condition that you received it. (Exceptions include faulty products) 
• To complete your return, we require a receipt or proof of purchase.
• Only regular priced items may be refunded, sale items cannot be refunded.
• Refund Policy can be influenced depending on who installed the product on the machine (Professional Install or DIY)
• Damaged or incorrect goods are eligible 
• Electronic Parts, Including ROMS are not eligible for refunds or exchange

If you are not 100% satisfied with your purchase please contact [email protected] and we will get back to you regarding your concerns.