(Topic ID: 203691)

Zpeakabonks Pinball: be careful


By mwelliott99

3 years ago



Topic Stats

  • 5 posts
  • 5 Pinsiders participating
  • Latest reply 3 years ago by EEE
  • No one calls this topic a favorite

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#1 3 years ago

On 6th October I ordered and paid for a new basement window for my Haunted House - total cost of €66 - from Zpeakabonks, a French pinball parts site. I had a confirmation of the order from them but nothing more. I have emailed them several times using their online form and left voicemails but no response. Six weeks later still nothing! Does anyone know these people?

Suspect I've lost my money and will have to buy again. Perhaps they've got a good excuse but in the meantime you may want to be a bit wary of using them.

#2 3 years ago
Quoted from mwelliott99:

On 6th October I ordered and paid for a new basement window for my Haunted House - total cost of €66 - from Zpeakabonks, a French pinball parts site. I had a confirmation of the order from them but nothing more. I have emailed them several times using their online form and left voicemails but no response. Six weeks later still nothing! Does anyone know these people?
Suspect I've lost my money and will have to buy again. Perhaps they've got a good excuse but in the meantime you may want to be a bit wary of using them.

That doesn't sound good. I ordered a plastic set from Zpeakabonks on Oct. 18 and they sent me a tracking number on Oct 19 and I received the plastic set on Oct. 25 so my transaction went off without a hitch.

It sounds like you have been very diligent in trying to contact them so I am not sure of your next course of action. Maybe someone will see this post and notify them and you will get some action taken on your order.

Good luck.

Gord

#3 3 years ago

Given the lack of response, you may want to think about a chargeback.

As for the window, I'm pretty sure pinbits made one--you may need to email them since it doesn't appear to be listed on their site right now.

https://www.pinbits.com

#4 3 years ago
Quoted from mwelliott99:

On 6th October I ordered and paid for a new basement window for my Haunted House - total cost of €66 - from Zpeakabonks, a French pinball parts site. I had a confirmation of the order from them but nothing more. I have emailed them several times using their online form and left voicemails but no response. Six weeks later still nothing! Does anyone know these people?
Suspect I've lost my money and will have to buy again. Perhaps they've got a good excuse but in the meantime you may want to be a bit wary of using them.

I have already ordered from this guy but sometimes you have to be very patient .

#5 3 years ago

I personally had an identical good experience with them as GRB1959.

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