OP

Quoted from buttonsguy:

These people were supposed to be experienced pinball and arcade movers. really aggravating. here is the meat of it.
you: no
SarahB: if not what is the name of your company and phone #
you: no company
SarahB: I would be more than happy to work up a quote for you. Did you also know you can go online and use or dimensional freight quoting where you will get the best competitive rate around. would you like the link?
you: are you not well versed in pinball machines?
SarahB: I do apologize, I do not understand your question
you: someone suggested your company was experienced in moving pinball machines, yet im getting all these preformed responses that are not applicable. I just really want a shipping quoe
SarahB: sure
SarahB: I will be happy to work you up a quote, but be advised that my rate will be most likely Higher than what you can obtain online
SarahB: what is the zip to zip please
SarahB: what is the L W H
SarahB: is this business to business or a residence
SarahB: do you need a liftgate or do you have a means to get in and off the trailer
SarahB: what is the zip to zip please, what is the L W H, is this business to business or a residence, do you need a liftgate or do you have a means to get in and off the trailer
you: yes to liftgate service, it would be a blanket move
you: 02908 to 43560
SarahB: what is a blanket move?
you: 48*22*42
you: really?
SarahB: yes really
you: it's a pinball machine, wrapped in a moving blanket, on its legs
SarahB: we do not provide blankets
SarahB: you need this packaged and ready to go
you: im sure if you do not know this, you will not give me an applicable quote, do you have somebody that is experienced?
SarahB: Is there anything else I can assist you with?
you: can you get me to someone that can help me?
SarahB: as I stated we do Not provide blankets
SarahB: anyone I transfer you to will advise you of the same thing
SarahB: we stopped doing that years agoi
SarahB: ago
you: didn't ask you to, buy you are not familiar with a standard shipping term.
you: so yeah im sure you would provide me with the highest rate you could come up with
SarahB: Is there anything else I can assist you with?
you: no, transfer me to someone , a supervisor, that can
SarahB: no problem
SarahB: one moment please
Please wait while I transfer the chat to 'SusanN'.
You are now chatting with 'SusanN'
SusanN: This is Susan
SusanN: This pinball machine would need to be crated or banded to a skid or YRC will not pick this up
you: Susan are you a supervisor or experienced with moving pinball machines, you were a referral from a client, but this is proving difficult
you: then you would want it on a 22x22 pinball pallet
SusanN: This would need to be crated or on a skid
you: what is your rate for the pinball pallet
you: shipping rate, quote
SusanN: what is the weight
you: 250 lbs
you: are you still with me?
SusanN: yes
SusanN: $1273.13
SusanN: Quote# 78474984
SusanN: You may be able to get a cheaper rate by logging in to myyrcfreight.com
SusanN: and click rate
SusanN: and again YRC will not pick up unless this is crated or on a skid
SusanN: Is there anything else I can assist you with?
you: I new it would be the highest quote on the planet with all the attitude.
SusanN: I have not given you any attitude
SusanN: Is there anything else I can assist you with?
you: the previous agent did and you are at least 900.00 higher than the other 3 quotes, you just don't want the business, but at least I can publish this chat.