(Topic ID: 253472)

Yellow brick road won’t power up


By Clint12

7 months ago



Topic Stats

  • 28 posts
  • 12 Pinsiders participating
  • Latest reply 7 months ago by harryhoudini
  • Topic is favorited by 2 Pinsiders

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    #1 7 months ago

    I went to turn it on today and nothing opened the back board all fuses are good and red light on but nothing any thought?

    #3 7 months ago

    What do you mean nothing opened? Did it go through the boot sequence? Can you give more detail?

    #4 7 months ago
    Quoted from Nokoro:

    What do you mean nothing opened? Did it go through the boot sequence? Can you give more detail?

    A little punctuation might be helpful in the OPs post.

    #5 7 months ago

    Lights on the playfield? Does the monitor turn on? Which red lights are on?

    #6 7 months ago
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    #7 7 months ago
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    #8 7 months ago

    Opened back checked fuses all good pin has nothing

    #9 7 months ago

    Is there a reset button on these newer JJP games?

    Send LTG a PM.

    #10 7 months ago

    Call the support line - (732) 364-9900.

    This happened to my WONKA once, and it was due to an improper shut down. 5 minute call with JJP, and it was back up and running and hasn't happened again.

    #11 7 months ago
    Quoted from DCFAN:

    Is there a reset button on these newer JJP games?
    Send LTG a PM.

    That's what I was thinking too. Hasn't happened to me yet (fingers crossed), but I've heard of it happening enough.

    #12 7 months ago

    Called jersey jack waiting for a reply

    #13 7 months ago

    Send LTG a PM because he will likely be quicker to help than calling.

    #14 7 months ago

    Check the USB cables

    There are 2 Long ones

    I have seen WOZs down from a bad cable

    Could always flip the 2 and see what happens

    Good Luck

    #15 7 months ago

    Has the game ever worked or is this straight out of the box? I noticed there isn't a separate manual specific to the YBR models nor have they posted one for WWCF and the one for POTC doesn't really mention a reset switch but I bet there's one on there. Use the POTC manual for instructions on how to access the PC board behind the monitor and look for reset switch (small momentary push button most likely).

    #16 7 months ago

    In the backbox, I assume to the top of that board pic is a big silver box? Take off the cover and see if there are lights on the motherboard and the fan is spinning.

    On the top left of the backbox is likely the power supply, is the fan spinning on that?

    Like bobukcat asked, is this right out of the box bad?

    There is no "reset" button, per say. There is a CMOS reset on the mobo but that won't resolve this.

    Just spitballing, but the transformer seems ok if the main board is getting power. The question is if the ATX power supply is working and then if the mobo is working. I assume the ATX supply is dead or unplugged because there are no backboard lights, which at least on POTC is run right from the ATX supply if I recall. I haven't seen inside a YBR but I believe it uses the same layout as POTC so the attached image should give you an idea what area to look at.

    If that is the case then you can easily pick one up locally if you wanted to replace it yourself quickly. Otherwise JJP should be able to diagnose and send you parts from that call.

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    #17 7 months ago

    So I litterally just dealt with the same thing. These instructions albeit may sound crazy but came from JJP support

    The pic I attached is the mother board. You need to remove the silver cover and you find the mother board. On the top right side will be the set of pins on the white connector that I circled.
    With the game on take a flat head screwdriver and touch the top two pins on the left side together
    This will be like “jumping” a car
    Do not do it longer than 3 seconds or so.
    It should start right back up and you shouldn’t have the issue again

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    #18 7 months ago

    That's an interesting one. I believe they are having you short the power switch ground with power led ground (pin 6 & 8), not sure exactly what that would do. I was guessing, before looking, that they were having you short the power pins (5 & 6) to imitate a power button press. Not sure if those pins are correct in your drawing or in my head but here are the pins I was thinking it should be. Wonder why this is the case that it only needs to be done once. Surely they had the game powered on in the factory, but maybe it was on a test rig? But even then the bios should be set to turn on after power failure (I assume that is how the mobo turns on when it gets power) so doing this once seems like it wouldn't solve that issue. I'd be interested to know.

    Did JJP send you those images?

    It's way too late to walk downstairs and I can't read the mobo markings in the pic so I'm not 100% sure.

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    #19 7 months ago

    Yes that was from JJP and it did work surprisingly

    #20 7 months ago

    Cool, the pins might be wrong in my mind. Would love to hear if this solves the issue for OP.

    #21 7 months ago

    i would probably just wait to hear back from Lloyd or JJP, of those 3 pictures there are 2 different places marked where you would touch the flat head? Do you really want to guess...

    #23 7 months ago

    I can look at mine after I get some sleep too. Or someone can post the mobo model number. It's probably common atx front panel connector layout.

    #24 7 months ago

    This is the standard layout. It doesn't matter if you short pins 6-8 or 6-5. If you short them too long the power supply will turn off again.

    If it doesn't automatically power up when you turn on the power switch you'll have to connect a keyboard, power up, go into the BIOS and find the setting to restore on power loss.
    IMAG1877_1.jpg

    #25 7 months ago

    Will try tomorrow that’s still waiting for jersey jack to call me

    #26 7 months ago
    Quoted from YeOldPinPlayer:

    This is the standard layout. It doesn't matter if you short pins 6-8 or 6-5. If you short them too long the power supply will turn off again.
    If it doesn't automatically power up when you turn on the power switch you'll have to connect a keyboard, power up, go into the BIOS and find the setting to restore on power loss.
    [quoted image]

    Boom, there ya go!

    #27 7 months ago

    Joe fox thanks so much totally fixed it quick touch on she went

    #28 7 months ago
    Quoted from Clint12:

    Joe fox thanks so much totally fixed it quick touch on she went

    Have you turned it off and back on? Wondering if the BIOS is set to boot properly.

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