Out of the box, I was 100% working w/ no stuck balls or wolvie switch issues. However, sometime in the first night of play the features associated with the 8 driver board stopped working. Thankfully, none of them are strictly necessary for gameplay. (Nightcrawlers and color changing GI relays.)

I'll take the opportunity to mention that I've gotten exceptional support from Stern and also Trent at Tilt. Within 15 minutes of dropping an initial email, I'd heard from both of them and I had a call from Chas to verify the troubleshooting I'd done. The likely replacements are on the way. I'd encourage anyone having issues to make contact; I'm very impressed.

This is what happens during a two player game when a previous player has locked 3 balls and you are only locking your first, etc. I'd verify the ball trough and Magneto lock switches are working. If not, the game may believe that balls are already in the Magneto lock and believe it has to serve you out of it. Just a theory.

Nope. Fresh game, straight off of the plunge, first ball to Magneto stays in the lock and a fresh ball is auto-plunged. Same w/ second and third, and fourth starts multi. Second Mags works the same way, but I believe you have to hit the lock targets to light the locks in between. If the lock isn't lit and you hit Rogue, it drops a ball back out as per your description. (I think...going by memory.)

I should have mentioned that you have the option to start the multi at two or three ball by bashing the captive(s) instead of hitting the locks, but I don't think that matters for bemmett's situation.

Yes to a slow Phoenix shot sometimes coming around the loop instead of locking (though not to Rogue that I've seen) and yes to being able to the backbox key after turned.