(Topic ID: 240130)

Wonka Club - Golden Tickets Inside

By f3honda4me

6 months ago

Topic Stats

  • 2,974 posts
  • 284 Pinsiders participating
  • Latest reply 3 hours ago by squirrlyjr
  • Topic is favorited by 121 Pinsiders


Topic poll

“What edition are you ordering or planning to buy?”

  • Standard 81 votes
  • Limited Edition 170 votes
  • Collectors Edition 63 votes

(314 votes)

Topic Gallery

There have been 465 images uploaded to this topic. (View topic image gallery).

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Topic index (key posts)

10 key posts have been marked in this topic

Post #149 Deep Dive on features and all that is wonka Posted by pin2d (6 months ago)

Post #150 SDTM video on Wonka - interview with Pat Lawlor and Joe Katz Posted by ZMeny (6 months ago)

Post #160 SDTM gameplay video Posted by ZMeny (6 months ago)

Post #188 Rules Flowchart Posted by f3honda4me (6 months ago)

Post #248 Features Matrix - CE, LE, SE Posted by f3honda4me (6 months ago)

Post #554 Early Stream of a home owner who received their game Posted by Thegeekyhusband (3 months ago)

Post #785 Gobstopper subway VUK not ejecting ball fix Posted by Lermods (3 months ago)

Post #793 Gobstopper subway VUK fix pics for reference Posted by Lermods (3 months ago)

Post #1130 Latest code changelog Posted by LTG (3 months ago)

Topic indices are generated from key posts and maintained by Pinside Editors. For more information, or to become an editor yourself read this post!

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#98 6 months ago
Quoted from lordloss:

Sucks that you need a $45 ticket that sold out to see the seminar.

Since I only found out on Monday I'm being sent there. I hope I can sneak in.

Otherwise Saturday before the show I can clean the glass on it. Then I'll get a peek.

LTG : )

#316 6 months ago
Quoted from KingPinGames:

The prototypes all went back to Chicago to be used for programming and then dispersed for the other shows coming up in the next few weeks

I wish they'd send me one so I can start learning it for tech support.

LTG : )

#318 6 months ago
Quoted from Pinballomatic:

What is that you say LTG?

I said the sooner I have a game the sooner I can learn and get familiar with it before tech calls start coming in. Once they start showing them I'm supposed to get one. So the sooner the better.


#350 6 months ago
Quoted from SkaterVet:

I’m sure someone here knows the best way to clean Invisiglass?

I use Sprayway glass cleaner in a spray can. Spray on a microfiber cloth, then wipe the glass down.

LTG : )

#378 6 months ago
Quoted from f3honda4me:

Is it bad I want to buy them before I even get my game.

No. That way you are all set. No worrying if they are sold out or delayed because of all the orders.

LTG : )

#438 5 months ago
Quoted from Azmodeus:

I want to play this.

Shouldn't that picture be, "I Wonka it now ! " ?

LTG : )

1 month later
#484 4 months ago
Quoted from Skyemont:

Not sure if the first batch is Homeowners. I think its operators and locations

I don't know. Just hope they remember the tech support guys.

LTG : )

#485 4 months ago
Quoted from KingBW:

That means another few days before we see the "required traditional cartwheel" for shipping.

I'm hoping for a double, Jack and Pat.

LTG : )

4 weeks later
#728 3 months ago
Quoted from amkoepfer:

or not sitting properly on the plunger.

Definitely if the coil sleeve is a tiny bit longer than should it should be.

LTG : )

#768 3 months ago
Quoted from RhinoPins:

I'm pressing the Start button and nothing is happening.

Please check Tests - Switches - Matrixed, does it work there ? If no then check the switch, wiring, nearby connectors, etc. Do you hear it click when pushing the start button ?

Right number of balls in the game ?

LTG : )

#771 3 months ago
Quoted from zaphX:

Keep it away from the slings at all costs. When it’s bouncing between slings you want to be banging upward like a madman to try and get it outta there.

Did you try lowering the power on them a little ?

LTG : )

#816 3 months ago
Quoted from amkoepfer:

i wish i would have bought a few more after seeing how they look on the game!!!

You can order more than once.

LTG : )

#818 3 months ago
Quoted from amkoepfer:

I hate paying shipping twice!

Small price to pay for great mods. For things you know you want. Things that will make your game even more spectacular.

LTG : )
Disclaimer : No, I'm not on commission.

#852 3 months ago
Quoted from Skyemont:

Lloyd? Any thoughts?

Sorry. I don't have the game yet. No way to check or try things.

LTG : )

#865 3 months ago
Quoted from Adipocere:

but here are some pics of my trough.

Standard ball trough used on Williams games, Remakes, JJP games, etc.

Be sure your playfield is level left to right. Hasn't been an issue on other games.

LTG : )

#886 3 months ago
Quoted from toyotaboy:

can you please contact someone in engineering to verify if something changed?

I'll try.

LTG : )

#960 3 months ago
Quoted from JWJr:

I can't believe nobody's suggested a drywall screw...

Ops don't suggest. Ops do.

LTG : )

#968 3 months ago
Quoted from amkoepfer:

Anyone else have this issue?

A couple thoughts. Be sure you don't hold right flipper button when when pressing the start button. Also check in Tests - Dedicated if the right flipper closes and opens correct.

In settings - has it been turned off ?

LTG : )

#970 3 months ago
Quoted from amkoepfer:

settings it is turned on.

Just to be sure. Check if the settings are the same in the Pirates manual. Page B-34 in the Pirates manual. Both settings need to be set to NO to enable the camera.

LTG : )

#972 3 months ago
Quoted from zaphX:

Wait, is the manual out? URL!

No. I goofed.

LTG : )

#975 3 months ago
Quoted from zaphX:

But...this is the Wonka thread? Was looking for Wonka manual.

I'm sorry. Most of my tech today has been on Pirates and I'm seeing eye patches and skull and cross bones everywhere.

No Wonka manual yet. Though some settings might be the same as Dialed In and Pirates.

LTG : )

#981 3 months ago
Quoted from Cigaretteman:

Is this the first LE in the world?

Could be. First one I've heard of. Rumor on Pinside I believe is some were made for export. So yours may well be the first production Willy Wonka LE in the wild.

Congratulations !

LTG : )

#1130 3 months ago
Quoted from romulusx:

what’s in the new code?

You can always see the change log at jerseyjackpinball.com - Support - Downloads - Willy Wonka.

LTG : )


#1222 3 months ago
Quoted from wesman:

I guess I'd like to see it up close,

The sparkle in the blue rails you have to see in person. Pictures don't do it justice.

LTG : )

DSC00040 (resized).JPG
#1277 88 days ago
Quoted from romulusx:

Not seeing stream when does it start?

Might be over.

LTG : )

#1290 88 days ago
Quoted from KingBW:

If so, where were they?

Two black screws in a plastic bag inside the coin box with the other stuff.

LTG : )

#1305 88 days ago
Quoted from psexton:

if anyone had any thoughts

A couple ideas. during game play, does it pull all the way back up to release the ball, or does it sit there ? ( if so the spring on the back of the coil assembly has stretched and doesn't have enough strength to pull the diverter up when a ball is there )

Also could be a timing issue, ball going past the diverter - make sure the next switch it rolls over is working, and not binding on the sides of the playfield slot it rides in or anything that would make it slow.

LTG : )

#1313 87 days ago
Quoted from psexton:

So it is annoying to have to clear that message when turning on the machine

Turn the alert off in settings, so you only see it if you hit the "Enter" diagnostic button.

LTG : )

#1364 85 days ago
Quoted from Pinballomatic:

I am he - I’m the person you spoke to today.

Well it would have been easier if you emailed him so he could copy and paste it here.

LTG : )

#1377 84 days ago
Quoted from arcadem:

I know that sounds like a good case of salesmanship but what if she is accurate in her statement?

My experience with Jen is she isn't doing salesmanship when she spoke with you. More information that would be important for you to consider, even if limited on details that could be shared.

LTG : )

#1390 84 days ago
Quoted from Greenandwhite:

Anybody else find it hard to believe that most of the 500 of the CE models have been sold?

Not when you think about it.

Half go over seas ? That leaves about 250 in the USA. About 5 a state. Not counting distributors who ordered a bunch.

500 seems big until you think about it.

LTG : )

#1407 84 days ago

Game play question to help a customer. You light the golden ticket. What do you have to hit to get it ?

Thank you.
LTG : )

#1410 84 days ago
Quoted from RhinoPins:

best overviews I have seen:

Quoted from Bowlingpin:

To my understanding you don’t light it,

Thank you both for your help !
LTG : )

#1463 82 days ago
Quoted from Robertstone0407:

I dont know many modern games using EOS switches

Most do. Only it's electronic now so they are normally open and close when the flipper goes up. And the game can compensate if they don't work.

Not like the older games where high power goes through them and cuts when they open.

LTG : )

#1514 81 days ago
Quoted from Trooper11040:

Elevated Diverter...not having the manual, I have no clue where this one is. Anyone know?

Diverter under the little building on the left ramp. Goes down to divert the ball and up to let ball go by.

LTG : )

1 week later
#1761 73 days ago
Quoted from zaphX:

You should see a leaf switch somewhere near the upper right flipper, see if one of the wires came desoldered. Easy fix if so.

If you don't have a wire off there, check the other three flipper EOS switches for a wire off of one of them.

LTG : )

#1837 71 days ago
Quoted from Trooper11040:

Ive emailed Shannan twice in the last week without response...is there anyone else to contact at JJP regarding parts?

Frank the service manage or Steve.

Shannan should be back on Wednesday.

LTG : )

#1839 71 days ago
Quoted from amkoepfer:

Still cannot update code.

It is a delta update. You might erase all 1.71 from your computer and do a fresh download. I'm on a PC. I download it. Place it on my desktop. It looks like a zipped folder. Left click that once. Right click and send to a USB stick 8GB to 16GB with nothing else on it. Go to the machine with it turned on, insert the USB stick into the cable by the cash box. Go to Utilities - USB Update - follow the instructions on the screen. When it says you are done. Remove the USB stick, turn the game off. Wait 10 seconds and turn the game back on. Hit the enter button and check right hand corner of the screen to see what version is in it.

If you are doing that, then try different make USB sticks.

LTG : )

#1847 70 days ago
Quoted from Pitch37:

Any recommendations?

Please check connectors to Wonkavision, and then to the backbox and motherboard.

LTG : )

#1865 70 days ago
Quoted from Trooper11040:

I’ve sent Shannan two emails and Frank one with no responses. What is going on over at JJP???

Shannan was out for a bit and just got back today. Email them again.

LTG : )

#1894 68 days ago
Quoted from romulusx:

Where did you see this info Sir?

Quoted from smalltownguy2:

Was released on their Facebook page about an hour ago.

Change log and update is on their website. jerseyjackpinball.com - Support - Downloads - Willy Wonka.

LTG : )

#1910 68 days ago
Quoted from goren1818:

Which port does this plug into? My USB extension isn't working so I am unable to update. Would love to know where it plugs into on the computer box!

You should be able to plug it into any empty USB spot on the motherboard.

LTG : )

#1912 68 days ago
Quoted from KingPinGames:

Ha, beat you on that one. Take that llyod!

Yes, you got me on that one Chirs !

LTG : )

#1954 67 days ago
Quoted from Seatmandan:

Pat decided to take out the posts, but leave the holes,

Later TZ's didn't have the holes.

LTG : )

#1968 67 days ago
Quoted from psexton:

I think the only way may be to drill it out.

The hole goes the whole way through the playfield. Stick something up from the bottom and gently push it up and out.

LTG : )

#1974 66 days ago
Quoted from romulusx:

Anybody had this issue yet?

In over 6 years only one other one I ever heard of was on my WOZ. Looks like it split in half. The red arrows point to tiny welds or rivets.

I marked your voice mail for Frank to get you a new one.

LTG : )

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#1984 65 days ago
Quoted from squirrlyjr:

but is there anything special to do to lock it back on?

If you can't knurl the end of the shaft and press on. Try super glue or 5 minute epoxy.

LTG : )

#2031 63 days ago
Quoted from Russell:

ball getting temporarily stuck in the Gobstopper lock?

Turn power up on it.

LTG : )

#2116 59 days ago
Quoted from TechnicalSteam:

After I installed the 1.13 update using the USB Key.

Quoted from TechnicalSteam:

When game restarted it still said 1.08

Didn't update. Something went wrong.

Quoted from TechnicalSteam:

now the "Enter" button causes game to restart

Quoted from TechnicalSteam:

Any ideas how to fix this?

I'd start over. Do a full install of the operating system. Follow directions carefully for a full install on the website. USB stick 8GB to 16GB.

LTG : )

#2211 53 days ago
Quoted from Adaminski:

So, is there a recommended starting point for JJP, and specifically Wonka?

I use 6 1/2 degrees.

LTG : )

#2251 51 days ago
Quoted from amkoepfer:

I did that, now nothing works.

You killed it. No idea what went wrong. Corrupt download, something you did wrong, wrong USB stick ( they like 8GB to 16GB ones, and not all brands )

You need to start over. Full Install 1.06 - follow instructions carefully. Get that going then do the delta update.

LTG : )

#2253 51 days ago
Quoted from amkoepfer:

Glad to know i cant figure out how to update a jjp game. I thought i was somewhat smart!

It may not have been you.

The instructions are on the website for both a full install and for delta updates.

And downloads from USA and Europe mirrors. If you used the USA one, try the mirror site.

LTG : )

#2275 50 days ago
Quoted from jbigdoggf:

. is everyone missing a post and or plug on left Outlane ?

Yes. And a hole under the black plug the yellow arrow is pointing to, too.

An optional post should have been in your games goodie bag to use or not.

LTG : )

6dff7c47643862426f499e63c4afe97d44c4df79.jpeg (resized).jpg
#2353 44 days ago
Quoted from Flipper_McGavin:

Are there any distributors offering free shipping for a Wonka SE?

Might be hard to find. They aren't supposed to give extras anymore.

LTG : )

#2355 44 days ago
Quoted from Flipper_McGavin:

But I do notice distributors will have differences in shipping costs, figured some of them are offering it for free.

I found out a few months back they aren't supposed to be doing extras. Some have removed it from their websites.

Some may get breaks in shipping because of shipping company or reduced prices because they ship a lot. That I'm sure is okay.

LTG : )

#2370 43 days ago
Quoted from knockerlover:

Installed the update today and the game crashed a few times.. anyone else seeing this?

I would first try reloading a fresh copy of 1.14, there are two spots on the download page, USA and a mirror site, try from the other site than the one you used.

If that doesn't do it. Then I'd start over. Full install of the operating system and then install a fresh copy of 1.14.

I haven't hear of crashes on the 1.14. So something went wrong. Didn't like the USB stick or corrupted download.

LTG : )

#2372 42 days ago
Quoted from dluth:

What’s the next step I should take?

Tests - Switches - Matrixed, pass a ball back and forth between the optos. No worky ? Then follow the wires to the opto driver board underneath the playfield and find their connector and unplug and reseat it and be sure it's on tight and test again.

If no worky then plug that connector into another connectors spot and test again, if it still doesn't work, then you need a new opto set.

LTG : )

#2387 41 days ago
Quoted from Jdlana:

Downloaded 1.14 and installed and screen still displays 1.13.

You didn't install it. ( you tried ). Most likely there was nothing the machine could read on your USB stick.

Follow delta instructions carefully. Try a different USB stick 8GB to 16GB with nothing else on it. And there are two spots to download it from, USA and mirror, try a fresh download from the other one you tried the first time.

LTG : )

#2390 41 days ago
Quoted from dendoc:

The ball will just Sir in the gobstopper hole and needs a ball search to clear it.

Turn up the power on it's VUK.

LTG : )

#2427 39 days ago
Quoted from MikeS:

is that the CE that he is standing in front of?

Prototype ?

LTG : )

#2453 38 days ago
Quoted from SaintJonus:

That's great customer service!

That's Steve !

LTG : )

#2475 36 days ago
Quoted from Gasoline:

It's all "Online" to reduce costs.

Not just to reduce costs. Online ones can be updated. Printed ones not so easy.

LTG : )

#2480 36 days ago
Quoted from mtp78:

Question on pricing. I just called my dist. About a Wonka le.. in the past I have paid 9500 shipped for my potc le. I am told now I have to pay 300 for shipping .

In the past on JJP games, distributors could give extras like free shipping and stuff. No more.

LTG : )

#2491 35 days ago
Quoted from Frogman:

Having trough issues. Help appreciated.

Open a ticket under Support on the website or call the NJ number tomorrow to get new ball trough boards.

LTG : )

#2494 35 days ago
Quoted from knockerlover:

But we did that and the same crappy design, unreliable trough boards showed up.

Call them about it. No idea how bad ones were sent again. Obviously a mistake was made.

I am sorry about that.

LTG : )

#2497 35 days ago
Quoted from Freakyguy666:

Any chance JJP may switch to a different supplier for the CE?

I believe they already have.

Lots of good ones out there. No idea how a bad set got out for a warranty part.

LTG : )

#2514 35 days ago
Quoted from smalltownguy2:

I'm going to have to play some more test games tonight to see how many balls get pushed out during the various multi balls.

Please check that the plunger that kicks the balls up and out of the ball trough, isn't sticking up a very tiny bit too high and impeding the balls rolling into position to be kicked out. The whole coil/plunger/plate can be adjusted by four screws on the end of the ball trough to move up or down. Don't go too far in either direction.

LTG : )

#2609 30 days ago
Quoted from Frogman:

Anyone have a suggestion about the best way to remove/replace the opto with the larger connector?

Quoted from Frogman:

remove the trough,

Remove the apron. Remove the ball trough - two screws underneath and screws on top. No connector for coil so let the whole thing dangle. Then remove the ball trough boards. Shove the metal cylinder out of the rubber grommet, remove the rubber grommet. Put rubber grommet on new board, shove metal cylinder back through rubber grommet.


LTG : )

#2618 28 days ago
Quoted from SDpinballer:

Must just be sensitive switches...?

Loose connectors under playfield or in backbox. Reseat and be sure everything is on tight. Especially I/O board in the head.

LTG : )

#2638 26 days ago
Quoted from SDpinballer:

Will update the fix here.

Underneath. Loosen big nut. Screw platform up. Tighten big nut.

LTG : )

#2644 26 days ago
Quoted from spandol:

Lloyd, have you heard of the issue of having?

Sounds like an opto ( switch issue ) game loses track of the ball and it passes through.

LTG : )

1 week later
#2718 19 days ago
Quoted from zaphX:

I would get some guidance from JJP support on this.

Did Steve help you ?

If so this picture will help.

LTG : )

jumpstart (resized).jpg
#2720 19 days ago
Quoted from zaphX:

So is that jumper to boot still a thing on modern JJP machines?

Not sure. The other tech Steve suggested it. Outside of WOZ, I haven't heard of it on other JJP games.

Won't hurt anything to try if game is dead, but has power to service outlet.

LTG : )

#2723 18 days ago
Quoted from Flipper_McGavin:

Before this happened, the last thing i did on my machine was turn it on, then i turned it back off after about 5 seconds. So something hiccupped when turning it off prematurely like that.

If you turned it off before a full boot up, you did it.

JJP games like to be fully booted up before turning them off.

LTG : )

#2740 15 days ago
Quoted from Frogman:

LTG - Does sharing the diagram suggest that a manual is on the way? Admittedly, I’m a broken record, but since owning pins means maintenance and break/fix, a manual is really helpful.

That diagram wasn't in any manual. I believe someone here on Pinside made it.

Butch is working on the manual. He's done the others. No idea when it will be on the website. Should be soon. No idea if there will be a printed one or not.

LTG : )

#2768 14 days ago
Quoted from adamross:

How do I find out which version is installed?

Game turned on - open coin door - hit enter button once - look at lower right corner of the screen.

LTG : )

#2790 13 days ago
Quoted from Seatmandan:

I wonder what the game designer(s) intended?!?? I own a Twilight Zone, and the pop bumper situation on that game is FAR worse. I don't see people blocking the power playfield exit into the pops and creating a new exit on the side....

Twilight Zone and Willy Wonka - same designer.

LTG : )

1 week later
#2946 2 days ago
Quoted from TonyScoots:

2 screws going to the side or under the apron

Side ( front of apron ) .

LTG : )

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