(Topic ID: 240130)

Wonka Club - Golden Tickets Inside


By f3honda4me

1 year ago



Topic Stats

  • 5,787 posts
  • 380 Pinsiders participating
  • Latest reply 6 hours ago by TKDalumni
  • Topic is favorited by 162 Pinsiders

You

Topic poll

“What edition are you ordering or planning to buy?”

  • Standard 102 votes
    26%
  • Limited Edition 206 votes
    53%
  • Collectors Edition 80 votes
    21%

(388 votes)

Topic Gallery

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Topic index (key posts)

11 key posts have been marked in this topic, showing the first 10 items.

Display key post list sorted by: Post date | Keypost summary | User name

Post #149 Deep Dive on features and all that is wonka Posted by pin2d (1 year ago)

Post #150 SDTM video on Wonka - interview with Pat Lawlor and Joe Katz Posted by ZMeny (1 year ago)

Post #160 SDTM gameplay video Posted by ZMeny (1 year ago)

Post #188 Rules Flowchart Posted by f3honda4me (1 year ago)

Post #248 Features Matrix - CE, LE, SE Posted by f3honda4me (1 year ago)

Post #554 Early Stream of a home owner who received their game Posted by Thegeekyhusband (1 year ago)

Post #785 Gobstopper subway VUK not ejecting ball fix Posted by Lermods (1 year ago)

Post #793 Gobstopper subway VUK fix pics for reference Posted by Lermods (1 year ago)

Post #1130 Latest code changelog Posted by LTG (1 year ago)


Topic indices are generated from key posts and maintained by Pinside Editors. For more information, or to become an editor yourself read this post!

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#98 1 year ago
Quoted from lordloss:

Sucks that you need a $45 ticket that sold out to see the seminar.

Since I only found out on Monday I'm being sent there. I hope I can sneak in.

Otherwise Saturday before the show I can clean the glass on it. Then I'll get a peek.

LTG : )

#316 1 year ago
Quoted from KingPinGames:

The prototypes all went back to Chicago to be used for programming and then dispersed for the other shows coming up in the next few weeks

I wish they'd send me one so I can start learning it for tech support.

LTG : )

#318 1 year ago
Quoted from Pinballomatic:

What is that you say LTG?

I said the sooner I have a game the sooner I can learn and get familiar with it before tech calls start coming in. Once they start showing them I'm supposed to get one. So the sooner the better.

Lloyd

#350 1 year ago
Quoted from SkaterVet:

I’m sure someone here knows the best way to clean Invisiglass?

I use Sprayway glass cleaner in a spray can. Spray on a microfiber cloth, then wipe the glass down.

LTG : )

#378 1 year ago
Quoted from f3honda4me:

Is it bad I want to buy them before I even get my game.

No. That way you are all set. No worrying if they are sold out or delayed because of all the orders.

LTG : )

#438 1 year ago
Quoted from Azmodeus:

I want to play this.

Shouldn't that picture be, "I Wonka it now ! " ?

LTG : )

1 month later
#484 1 year ago
Quoted from Skyemont:

Not sure if the first batch is Homeowners. I think its operators and locations

I don't know. Just hope they remember the tech support guys.

LTG : )

#485 1 year ago
Quoted from KingBW:

That means another few days before we see the "required traditional cartwheel" for shipping.

I'm hoping for a double, Jack and Pat.

LTG : )

4 weeks later
#728 1 year ago
Quoted from amkoepfer:

or not sitting properly on the plunger.

Definitely if the coil sleeve is a tiny bit longer than should it should be.

LTG : )

#768 1 year ago
Quoted from RhinoPins:

I'm pressing the Start button and nothing is happening.

Please check Tests - Switches - Matrixed, does it work there ? If no then check the switch, wiring, nearby connectors, etc. Do you hear it click when pushing the start button ?

Right number of balls in the game ?

LTG : )

#771 1 year ago
Quoted from zaphX:

Keep it away from the slings at all costs. When it’s bouncing between slings you want to be banging upward like a madman to try and get it outta there.

Did you try lowering the power on them a little ?

LTG : )

#816 1 year ago
Quoted from amkoepfer:

i wish i would have bought a few more after seeing how they look on the game!!!

You can order more than once.

LTG : )

#818 1 year ago
Quoted from amkoepfer:

I hate paying shipping twice!

Small price to pay for great mods. For things you know you want. Things that will make your game even more spectacular.

LTG : )
Disclaimer : No, I'm not on commission.

#852 1 year ago
Quoted from Skyemont:

Lloyd? Any thoughts?

Sorry. I don't have the game yet. No way to check or try things.

LTG : )

#865 1 year ago
Quoted from Adipocere:

but here are some pics of my trough.

Standard ball trough used on Williams games, Remakes, JJP games, etc.

Be sure your playfield is level left to right. Hasn't been an issue on other games.

LTG : )

#886 1 year ago
Quoted from toyotaboy:

can you please contact someone in engineering to verify if something changed?

I'll try.

LTG : )

#960 1 year ago
Quoted from JWJr:

I can't believe nobody's suggested a drywall screw...

Ops don't suggest. Ops do.

LTG : )

#968 1 year ago
Quoted from amkoepfer:

Anyone else have this issue?

A couple thoughts. Be sure you don't hold right flipper button when when pressing the start button. Also check in Tests - Dedicated if the right flipper closes and opens correct.

In settings - has it been turned off ?

LTG : )

#970 1 year ago
Quoted from amkoepfer:

settings it is turned on.

Just to be sure. Check if the settings are the same in the Pirates manual. Page B-34 in the Pirates manual. Both settings need to be set to NO to enable the camera.

LTG : )

#972 1 year ago
Quoted from zaphX:

Wait, is the manual out? URL!

No. I goofed.

LTG : )

#975 1 year ago
Quoted from zaphX:

But...this is the Wonka thread? Was looking for Wonka manual.

I'm sorry. Most of my tech today has been on Pirates and I'm seeing eye patches and skull and cross bones everywhere.

No Wonka manual yet. Though some settings might be the same as Dialed In and Pirates.

LTG : )

#981 1 year ago
Quoted from Cigaretteman:

Is this the first LE in the world?

Could be. First one I've heard of. Rumor on Pinside I believe is some were made for export. So yours may well be the first production Willy Wonka LE in the wild.

Congratulations !

LTG : )

#1130 1 year ago
Quoted from romulusx:

what’s in the new code?

You can always see the change log at jerseyjackpinball.com - Support - Downloads - Willy Wonka.

LTG : )

http://marketing.jerseyjackpinball.com/ww/wonka_changelog.txt

#1222 1 year ago
Quoted from wesman:

I guess I'd like to see it up close,

The sparkle in the blue rails you have to see in person. Pictures don't do it justice.

LTG : )

DSC00040 (resized).JPG
#1277 1 year ago
Quoted from romulusx:

Not seeing stream when does it start?

Might be over.

LTG : )

#1290 1 year ago
Quoted from KingBW:

If so, where were they?

Two black screws in a plastic bag inside the coin box with the other stuff.

LTG : )

#1305 1 year ago
Quoted from psexton:

if anyone had any thoughts

A couple ideas. during game play, does it pull all the way back up to release the ball, or does it sit there ? ( if so the spring on the back of the coil assembly has stretched and doesn't have enough strength to pull the diverter up when a ball is there )

Also could be a timing issue, ball going past the diverter - make sure the next switch it rolls over is working, and not binding on the sides of the playfield slot it rides in or anything that would make it slow.

LTG : )

#1313 1 year ago
Quoted from psexton:

So it is annoying to have to clear that message when turning on the machine

Turn the alert off in settings, so you only see it if you hit the "Enter" diagnostic button.

LTG : )

#1364 1 year ago
Quoted from Pinballomatic:

I am he - I’m the person you spoke to today.

Well it would have been easier if you emailed him so he could copy and paste it here.

LTG : )

#1377 1 year ago
Quoted from arcadem:

I know that sounds like a good case of salesmanship but what if she is accurate in her statement?

My experience with Jen is she isn't doing salesmanship when she spoke with you. More information that would be important for you to consider, even if limited on details that could be shared.

LTG : )

#1390 1 year ago
Quoted from Greenandwhite:

Anybody else find it hard to believe that most of the 500 of the CE models have been sold?

Not when you think about it.

Half go over seas ? That leaves about 250 in the USA. About 5 a state. Not counting distributors who ordered a bunch.

500 seems big until you think about it.

LTG : )

#1407 1 year ago

Game play question to help a customer. You light the golden ticket. What do you have to hit to get it ?

Thank you.
LTG : )

#1410 1 year ago
Quoted from RhinoPins:

best overviews I have seen:

Quoted from Bowlingpin:

To my understanding you don’t light it,

Thank you both for your help !
LTG : )

#1463 1 year ago
Quoted from Robertstone0407:

I dont know many modern games using EOS switches

Most do. Only it's electronic now so they are normally open and close when the flipper goes up. And the game can compensate if they don't work.

Not like the older games where high power goes through them and cuts when they open.

LTG : )

#1514 1 year ago
Quoted from Trooper11040:

Elevated Diverter...not having the manual, I have no clue where this one is. Anyone know?

Diverter under the little building on the left ramp. Goes down to divert the ball and up to let ball go by.

LTG : )

1 week later
#1761 11 months ago
Quoted from zaphX:

You should see a leaf switch somewhere near the upper right flipper, see if one of the wires came desoldered. Easy fix if so.

If you don't have a wire off there, check the other three flipper EOS switches for a wire off of one of them.

LTG : )

#1837 11 months ago
Quoted from Trooper11040:

Ive emailed Shannan twice in the last week without response...is there anyone else to contact at JJP regarding parts?

Frank the service manage or Steve.

Shannan should be back on Wednesday.

LTG : )

#1839 11 months ago
Quoted from amkoepfer:

Still cannot update code.

It is a delta update. You might erase all 1.71 from your computer and do a fresh download. I'm on a PC. I download it. Place it on my desktop. It looks like a zipped folder. Left click that once. Right click and send to a USB stick 8GB to 16GB with nothing else on it. Go to the machine with it turned on, insert the USB stick into the cable by the cash box. Go to Utilities - USB Update - follow the instructions on the screen. When it says you are done. Remove the USB stick, turn the game off. Wait 10 seconds and turn the game back on. Hit the enter button and check right hand corner of the screen to see what version is in it.

If you are doing that, then try different make USB sticks.

LTG : )

#1847 11 months ago
Quoted from Pitch37:

Any recommendations?

Please check connectors to Wonkavision, and then to the backbox and motherboard.

LTG : )

#1865 11 months ago
Quoted from Trooper11040:

I’ve sent Shannan two emails and Frank one with no responses. What is going on over at JJP???

Shannan was out for a bit and just got back today. Email them again.

LTG : )

#1894 11 months ago
Quoted from romulusx:

Where did you see this info Sir?

Quoted from smalltownguy2:

Was released on their Facebook page about an hour ago.

Change log and update is on their website. jerseyjackpinball.com - Support - Downloads - Willy Wonka.

LTG : )

#1910 11 months ago
Quoted from goren1818:

Which port does this plug into? My USB extension isn't working so I am unable to update. Would love to know where it plugs into on the computer box!

You should be able to plug it into any empty USB spot on the motherboard.

LTG : )

#1912 11 months ago
Quoted from KingPinGames:

Ha, beat you on that one. Take that llyod!

Yes, you got me on that one Chirs !

LTG : )

#1954 11 months ago
Quoted from Seatmandan:

Pat decided to take out the posts, but leave the holes,

Later TZ's didn't have the holes.

LTG : )

#1968 11 months ago
Quoted from psexton:

I think the only way may be to drill it out.

The hole goes the whole way through the playfield. Stick something up from the bottom and gently push it up and out.

LTG : )

#1974 11 months ago
Quoted from romulusx:

Anybody had this issue yet?

In over 6 years only one other one I ever heard of was on my WOZ. Looks like it split in half. The red arrows point to tiny welds or rivets.

I marked your voice mail for Frank to get you a new one.

LTG : )

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#1984 11 months ago
Quoted from squirrlyjr:

but is there anything special to do to lock it back on?

If you can't knurl the end of the shaft and press on. Try super glue or 5 minute epoxy.

LTG : )

#2031 11 months ago
Quoted from Russell:

ball getting temporarily stuck in the Gobstopper lock?

Turn power up on it.

LTG : )

#2116 11 months ago
Quoted from TechnicalSteam:

After I installed the 1.13 update using the USB Key.

Quoted from TechnicalSteam:

When game restarted it still said 1.08

Didn't update. Something went wrong.

Quoted from TechnicalSteam:

now the "Enter" button causes game to restart

Quoted from TechnicalSteam:

Any ideas how to fix this?

I'd start over. Do a full install of the operating system. Follow directions carefully for a full install on the website. USB stick 8GB to 16GB.

LTG : )

#2211 11 months ago
Quoted from Adaminski:

So, is there a recommended starting point for JJP, and specifically Wonka?

I use 6 1/2 degrees.

LTG : )

#2251 11 months ago
Quoted from amkoepfer:

I did that, now nothing works.

You killed it. No idea what went wrong. Corrupt download, something you did wrong, wrong USB stick ( they like 8GB to 16GB ones, and not all brands )

You need to start over. Full Install 1.06 - follow instructions carefully. Get that going then do the delta update.

LTG : )

#2253 11 months ago
Quoted from amkoepfer:

Glad to know i cant figure out how to update a jjp game. I thought i was somewhat smart!

It may not have been you.

The instructions are on the website for both a full install and for delta updates.

And downloads from USA and Europe mirrors. If you used the USA one, try the mirror site.

LTG : )

#2275 11 months ago
Quoted from jbigdoggf:

. is everyone missing a post and or plug on left Outlane ?

Yes. And a hole under the black plug the yellow arrow is pointing to, too.

An optional post should have been in your games goodie bag to use or not.

LTG : )

6dff7c47643862426f499e63c4afe97d44c4df79.jpeg (resized).jpg
#2353 11 months ago
Quoted from Flipper_McGavin:

Are there any distributors offering free shipping for a Wonka SE?

Might be hard to find. They aren't supposed to give extras anymore.

LTG : )

#2355 11 months ago
Quoted from Flipper_McGavin:

But I do notice distributors will have differences in shipping costs, figured some of them are offering it for free.

I found out a few months back they aren't supposed to be doing extras. Some have removed it from their websites.

Some may get breaks in shipping because of shipping company or reduced prices because they ship a lot. That I'm sure is okay.

LTG : )

#2370 10 months ago
Quoted from knockerlover:

Installed the update today and the game crashed a few times.. anyone else seeing this?

I would first try reloading a fresh copy of 1.14, there are two spots on the download page, USA and a mirror site, try from the other site than the one you used.

If that doesn't do it. Then I'd start over. Full install of the operating system and then install a fresh copy of 1.14.

I haven't hear of crashes on the 1.14. So something went wrong. Didn't like the USB stick or corrupted download.

LTG : )

#2372 10 months ago
Quoted from dluth:

What’s the next step I should take?

Tests - Switches - Matrixed, pass a ball back and forth between the optos. No worky ? Then follow the wires to the opto driver board underneath the playfield and find their connector and unplug and reseat it and be sure it's on tight and test again.

If no worky then plug that connector into another connectors spot and test again, if it still doesn't work, then you need a new opto set.

LTG : )

#2387 10 months ago
Quoted from Jdlana:

Downloaded 1.14 and installed and screen still displays 1.13.

You didn't install it. ( you tried ). Most likely there was nothing the machine could read on your USB stick.

Follow delta instructions carefully. Try a different USB stick 8GB to 16GB with nothing else on it. And there are two spots to download it from, USA and mirror, try a fresh download from the other one you tried the first time.

LTG : )

#2390 10 months ago
Quoted from dendoc:

The ball will just Sir in the gobstopper hole and needs a ball search to clear it.

Turn up the power on it's VUK.

LTG : )

#2427 10 months ago
Quoted from MikeS:

is that the CE that he is standing in front of?

Prototype ?

LTG : )

#2453 10 months ago
Quoted from SaintJonus:

That's great customer service!

That's Steve !

LTG : )

#2475 10 months ago
Quoted from Gasoline:

It's all "Online" to reduce costs.

Not just to reduce costs. Online ones can be updated. Printed ones not so easy.

LTG : )

#2480 10 months ago
Quoted from mtp78:

Question on pricing. I just called my dist. About a Wonka le.. in the past I have paid 9500 shipped for my potc le. I am told now I have to pay 300 for shipping .

In the past on JJP games, distributors could give extras like free shipping and stuff. No more.

LTG : )

#2491 10 months ago
Quoted from Frogman:

Having trough issues. Help appreciated.

Open a ticket under Support on the website or call the NJ number tomorrow to get new ball trough boards.

LTG : )

#2494 10 months ago
Quoted from knockerlover:

But we did that and the same crappy design, unreliable trough boards showed up.

Call them about it. No idea how bad ones were sent again. Obviously a mistake was made.

I am sorry about that.

LTG : )

#2497 10 months ago
Quoted from Freakyguy666:

Any chance JJP may switch to a different supplier for the CE?

I believe they already have.

Lots of good ones out there. No idea how a bad set got out for a warranty part.

LTG : )

#2514 10 months ago
Quoted from smalltownguy2:

I'm going to have to play some more test games tonight to see how many balls get pushed out during the various multi balls.

Please check that the plunger that kicks the balls up and out of the ball trough, isn't sticking up a very tiny bit too high and impeding the balls rolling into position to be kicked out. The whole coil/plunger/plate can be adjusted by four screws on the end of the ball trough to move up or down. Don't go too far in either direction.

LTG : )

#2609 10 months ago
Quoted from Frogman:

Anyone have a suggestion about the best way to remove/replace the opto with the larger connector?

Quoted from Frogman:

remove the trough,

Remove the apron. Remove the ball trough - two screws underneath and screws on top. No connector for coil so let the whole thing dangle. Then remove the ball trough boards. Shove the metal cylinder out of the rubber grommet, remove the rubber grommet. Put rubber grommet on new board, shove metal cylinder back through rubber grommet.

Reassemble.

LTG : )

#2618 10 months ago
Quoted from SDpinballer:

Must just be sensitive switches...?

Loose connectors under playfield or in backbox. Reseat and be sure everything is on tight. Especially I/O board in the head.

LTG : )

#2638 10 months ago
Quoted from SDpinballer:

Will update the fix here.

Underneath. Loosen big nut. Screw platform up. Tighten big nut.

LTG : )

#2644 10 months ago
Quoted from spandol:

Lloyd, have you heard of the issue of having?

Sounds like an opto ( switch issue ) game loses track of the ball and it passes through.

LTG : )

1 week later
#2718 10 months ago
Quoted from zaphX:

I would get some guidance from JJP support on this.

Did Steve help you ?

If so this picture will help.

LTG : )

jumpstart (resized).jpg
#2720 10 months ago
Quoted from zaphX:

So is that jumper to boot still a thing on modern JJP machines?

Not sure. The other tech Steve suggested it. Outside of WOZ, I haven't heard of it on other JJP games.

Won't hurt anything to try if game is dead, but has power to service outlet.

LTG : )

#2723 10 months ago
Quoted from Flipper_McGavin:

Before this happened, the last thing i did on my machine was turn it on, then i turned it back off after about 5 seconds. So something hiccupped when turning it off prematurely like that.

If you turned it off before a full boot up, you did it.

JJP games like to be fully booted up before turning them off.

LTG : )

#2740 10 months ago
Quoted from Frogman:

LTG - Does sharing the diagram suggest that a manual is on the way? Admittedly, I’m a broken record, but since owning pins means maintenance and break/fix, a manual is really helpful.

That diagram wasn't in any manual. I believe someone here on Pinside made it.

Butch is working on the manual. He's done the others. No idea when it will be on the website. Should be soon. No idea if there will be a printed one or not.

LTG : )

#2768 9 months ago
Quoted from adamross:

How do I find out which version is installed?

Game turned on - open coin door - hit enter button once - look at lower right corner of the screen.

LTG : )

#2790 9 months ago
Quoted from Seatmandan:

I wonder what the game designer(s) intended?!?? I own a Twilight Zone, and the pop bumper situation on that game is FAR worse. I don't see people blocking the power playfield exit into the pops and creating a new exit on the side....

Twilight Zone and Willy Wonka - same designer.

LTG : )

1 week later
#2946 9 months ago
Quoted from TonyScoots:

2 screws going to the side or under the apron

Side ( front of apron ) .

LTG : )

#2997 9 months ago
Quoted from crobby:

Behind the glass it looks like D709 is blown. I suspect that replacing that would bring things back to life temporarily...but I doubt that's the actual issue. Any tips on how I should sort out the real issue (I'm very much a noob at this)? Also, what's the type of fuse I'll be replacing.

You can download the Dialed In manual from jerseyjackpinball.com - Support - Downloads - Dialed In, it's close enough to help on some things until the Willy Wonka manual is out.

Page D-114, F709 is a 3A 250V 5mm X 20mm

Tips - look for anything obvious. Coil lugs close to metal, bare wires close to metal, squished wires. Start where you saw the sparks.

LTG : )

#3021 9 months ago
Quoted from pascal-pinball:

Can someone show me a picture of that plastic? I would make one to protect my game.

LTG : )

DSC00128 (resized).JPG
#3033 9 months ago
Quoted from Pinhead1982:

Does anyone have a Video of these sparkle playfields?

I'm pretty sure pictures or video won't do it justice. You need to see it in person. Just like the Yellow Brick Road WOZ. Really beautiful to see.

LTG : )

#3084 9 months ago
Quoted from bigd1979:

if anyone has a good video off jjp at expo please let me know.

Youtube one has audio.
LTG : )

#3088 9 months ago
Quoted from bigd1979:

Not on my end....

Audio is working on Youtube, and when you play it from Pinside.

LTG : )

#3147 9 months ago
Quoted from HarryReimer:

Is the camera off by default on 1.31?

No.

LTG : )

#3152 9 months ago
Quoted from squirrlyjr:

If start-up time is improved that would be a good reason to upgrade. I wonder why they would leave that out of the notes

They maybe didn't know until yesterday when posted and Keefer asked for log dump.

I didn't pay it much attention. My game took a lot longer than normal to boot, and after the 1.31 full install, it's as fast as my other JJP games now.

LTG : )

15
#3156 9 months ago
Quoted from whitey:

Anything that’s a must to do Before playing this game ?

Take it out of the box.

LTG : )

#3166 9 months ago
Quoted from spandol:

I will see what I can do to secure the opto,

If you need to remove the wonkavator to work on it, it isn't hard. Below the playfield cut one cable tie, a few connectors and a few to the opto driver board, I'd mark them to be sure they go back in the correct spot, if they aren't marked. Then two locknuts below the playfield. Then the whole unit lifts up and out easily.

LTG : )

#3170 9 months ago
Quoted from amkoepfer:

Does jjp make flyers for their games? Trying to find a wonka standard flyer. Have flyers for all my games except that

No idea on standard. They had LE's and CE's at Expo. Maybe check with KINGPINGAMES here on Pinside.

LTG : )

#3200 8 months ago
Quoted from zaphX:

See my post on this earlier in the thread.

If you use a Mac to update, like I do, you will find that the UnetBootin app no longer works on MacOSX Catalina. I downloaded the latest version and it too is broken.

There is a workaround! Assuming the app is in your Applications folder, open Terminal and paste in the following:

sudo /Applications/unetbootin.app/Contents/MacOS/unetbootin

Thank you zaphX !

LTG : )

#3204 8 months ago
Quoted from romulusx:

Also I installed a Pinball Zlife shaker motor, is there a way to change intensity in settings?

Settings - Coils - 5th one down. Shaker Strength.

LTG : )

#3206 8 months ago
Quoted from romulusx:

do you plug the isolator into?

Dialed In manual shows it. Page D-106 and D-107 Audio 1 Audio Output.

You can download the Dialed In manual from jerseyjackpinball.com - Support - Downloads - Dialed In.

Unplug existing wire, plug in isolator, plug the wire you unplugged into the isolator.

LTG : )

#3242 8 months ago
Quoted from PDX-Mike:

Anyone have some advice on how to fix this?

Micro mini switch on left side near the front top of the moving part. Carefully adjust the switch arm a little to make it less sensitive.

LTG : )

#3244 8 months ago
Quoted from PDX-Mike:

is the mini switch near the spinning Gobstopper

Right below it. Give it a look, you can't miss it.

LTG : )

#3259 8 months ago
Quoted from PBMAN:

It only fits the silver bolt and since these leg levelers screw in how the hell would this Tool work. Thanks.

Once you have the leveler turned up or down as needed, you use the open end of the tool to tighten the the silver nut locking the leveler in place.

You turn the leveler up or down by hand.

LTG : )

#3288 8 months ago
Quoted from mtp78:

.is the fix just to turn the coil

Yes. Settings - Coils - Ball Trough VUK

LTG : )

#3290 8 months ago
Quoted from mtp78:

Lane ...is that the same adjustment ?

No, dig around the VUK settings.

LTG : )

#3291 8 months ago
Quoted from mtp78:

its the vuk a little further up that loads the shooter. Lane .

No adjustment in the menu.

LTG : )

#3296 8 months ago
Quoted from BigSilverPin:

they seem a tad too tight of a fit.

Grab with your index fingers inside the rubber and give it a few hard tugs.

LTG : )

#3299 8 months ago
Quoted from BigSilverPin:

thanks just a tad worried about messing up the flippers

Slip the rubber ring over the fat end first and pull hard and slip over the narrow end.

In over 50 years I haven't messed one up or broken one yet.

LTG : )

#3301 8 months ago
Quoted from BigSilverPin:

sorry for the noob question

Nothing to be sorry for. Always better to ask and learn. Especially when resources like Pinside can help you because others have already learned ways to do things.

And as you learn, someday you can help others with the knowledge you've gained.

And that more than anything else. Makes pinball great.

LTG : )

1 week later
#3403 8 months ago
Quoted from smsteve:

I (as a player) have an issue with a machine on location at Shorty’s in Seattle (LE #37, BTW). It’s cheating me out of my extra balls, and I have no idea why. It didn’t used to do that.

Two things come to mind. Balls are magnetized and not rolling down the ball trough right. And check the plunger that kicks the ball up to the shooter lane. If sticking up a tiny bit too high, it can trap the balls. The coil/plunger is on an adjustable bracket that can be moved down. Not too much, up or down.

LTG : )

#3448 8 months ago
Quoted from Crunch:

can a wonkavator ball lock be added to a standard game?

No.

LTG : )

1 week later
#3500 7 months ago
Quoted from DarthSinex:

Any clues as to what's going on and hope to fix?

It is seriously borked. Turn the game off. Lift playfield up and lean back. Look at the bottom of the unit. See the huge plastic nut thingy ? Loosen it, then raise or lower the rotating circle as needed. Then retighten the big plastic nut.

You have then successfully unborked it.

LTG : )

#3503 7 months ago
Quoted from Blackzarak:

What ever happend to frank at jjp?

Been gone from JJP for some months.

Quoted from Blackzarak:

I been trying to call and left message for some parts that I missing with no reply back..

To buy please call Shannan. For warranty stuff call Steve.

LTG : )

#3508 7 months ago
Quoted from Blackzarak:

No it should be warranty items I'm missing trying to get from jjp. Back then I would call and if they don't respond I will get a call back when I left a message which would always be frank and he took care of things now I get nothing.

Keep trying Steve then.

LTG : )

#3510 7 months ago
Quoted from romulusx:

Try James he answers

Is he new ? Chicago or NJ ?

LTG : )

#3512 7 months ago
Quoted from romulusx:

I believe James is Jersey

Cool. Maybe he was hired to replace Frank ?

LTG : )
Disclaimer : I'm always the last to know.

#3513 7 months ago
Quoted from romulusx:

I believe James is Jersey

Searches turn up Bensenville, IL

Maybe works out of the Chicago office ?

LTG : )

#3515 7 months ago
Quoted from DarthSinex:

Feels like the plastic disk itself is not firmly attached underneath.

Give Steve a call. I don't know if it can be loose or tightened.

LTG : )

#3529 7 months ago
Quoted from JediPimp:

Is this it? It’s been bugging me too and no one seems to ask this question!

From the website.

LTG : )

WONKA Features Matrix-1 (resized).png
1 week later
#3605 7 months ago
Quoted from Gumby510:

I keep getting my tilt bob switch stuck to open. If I move it a bit it will reset. Anything I can do or adjust to keep this from happening? Thanks

Turn off the tech alert red dot and warning at power up.

Then ignore it. You'll only see it when you hit the enter diagnostic button, and you know it isn't an important error.

LTG : )

#3650 7 months ago
Quoted from DJNOEL30:

but it does keep warning me of the malfunction every time I turn the game on.

You can turn that off.

Then only see errors when you open the coin door and hit the enter button.

LTG : )

#3660 7 months ago
Quoted from Pinhead1982:

do you know what they are?

No. I haven't played with them yet.

LTG : )

#3662 7 months ago
Quoted from adamross:

How is this done?

Go to Settings - System Settings - General - Test Report

Display Error Dot - Set to No

Test Report At Power On - Set To No

LTG : )

1 week later
#3684 7 months ago
Quoted from DougPiranha:

Help is appreciated.

Plug opto connector into a different spot, see if it registers as a different opto. No - bad opto, yes ? break in wiring from opto driver board to I/O board, loose connector or pin out of a connector.

Download the Dialed In manual to get an idea of opto lines to I/O board.

LTG : )

1 week later
#3796 6 months ago
Quoted from Vitty:

I just got my CE and have a slingshot firing constantly at random times.

Turn the game off. Remove the plastic over the sling shot kicker and leaf blade switches. Pull on the rubber ring around the posts, so you have equal pressure on all sides, not tight on the kicker/leaf blade switch side. The leaf blade switches - front long one should be resting on the rubber ring, not pushing it or away from it. Shorter rear one should be close enough so the slightest ball hit triggers it, yet vibration doesn't. There are two leaf blade switches, one each side of the kicker. At least one needs a little adjusting. When bending forward or backward, get as close to the fiberboard spacers as you can.

LTG : )

#3799 6 months ago
Quoted from adamross:

Where'd you get those protectors? Couldn't find them on Pinball Universe website

https://mezelmods.com/products/pinball-cabinet-assembly-blades

LTG : )

#3854 6 months ago
Quoted from Rager170:

And do LE models come with a topper?

No.

LTG : )

#3926 6 months ago
Quoted from Gumby510:

If I bought a new ssd how do I get the software on it?

Install the SSD in the game.

Then do a full install of 1.31 . Follow full install directions to put on USB stick and then into game.

LTG : )

#3927 6 months ago
Quoted from Pinhead1982:

Do we know if CE owners get a printed Manual?

No. I don't believe they will be available either.

LTG : )

#3943 6 months ago
Quoted from Pinhead1982:

do I need new set of Trough boards!?

Sounds like it.

LTG : )

#3944 6 months ago
Quoted from Gumby510:

I had a brand new drive that I tried, it’s not a ssd but I got the same results when trying to load the full install on it. Does it have to be a ssd I don’t want to go out and buy another and get the same results.

I'm sorry I don't know.

Best call Steve and ask. Or email Butch.

LTG : )

#3957 6 months ago
Quoted from Gumby510:

It’s been sitting on the jersey jack logo

Motherboard starting splash screen.

Call Steve tomorrow.

LTG : )

#3961 6 months ago
Quoted from vireland:

PM me for the password.

I just sent it if he hasn't contacted you yet.

LTG : )

#4009 6 months ago
Quoted from Pinhead1982:

Still not had a definitive answer to the Wonka CE owners manual - will they get one..

No.

Quoted from Pinhead1982:

Is the manual on JJP site not complete?

No. It will be updated.

LTG : )

#4071 6 months ago
Quoted from pballjunkie:

Is this something in the trough or where do I start to look, any thoughts?

For a start I'd turn the game off and reseat the ball trough opto board connectors.

LTG : )

#4106 6 months ago
Quoted from Max_Badazz:

while I can easily navigate Stern or Bally/Williams, JJP are a bit newer to me

If you are good with Bally/Williams DMD games, you'll be fine with JJP. Don't over think it. Same game. They just snuck a motherboard and hard drive in it.

LTG : )

#4199 6 months ago
Quoted from Rager170:

I see that on the left drain area there is a place to put the post if you want. There are two holes. The upper hole is covered with a black cover but the lower hole is not and just shows the threads for where the post would install. Is the post supposed to go there and if its optional, should I put that extra black cover over those threads?

No post - easier left drains. Post in first open hole - a tad harder drains. Post in plugged hole - even harder to drain. If you use that hole, save the plug or put in the other hole. Doesn't matter.

Quoted from Rager170:

but my machine doesnt have them by the slings from factory...

You can add them if you like.

LTG : )

#4276 6 months ago
Quoted from Rager170:

Snipping the power line as mentioned in the other post would make me nervous!

Unplug the game for this.

LTG : )

#4295 6 months ago
Quoted from iceman44:

Nope, to get my money back i need to know WHO has it! Distro claims he pays in full for games ordered and thus collects in full. I paid whenever the announcement came out. If Jack has my $$ then I'd just like to get my game OR send it back to me.

I hope it gets sorted out. And you get your game.

And if Jack has a distributor not following through, he needs to know.

I am sorry for what ever went wrong in the process. You should be playing it.

LTG : )

#4304 6 months ago
Quoted from Ocelot:

one of my magnets is starting to hum loudly when activated.

I believe it's one of those doughnut shaped magnets. Make sure it's kind of tight. Or remove it and flip it over and replace it.

LTG : )

#4307 6 months ago
Quoted from Rager170:

Where is all this great JJP customer service I have been hearing about?

Jen's email is on the tech support thing today.

I don't have an idea on your speaker issue beyond reseating connectors and cleaning RCA connectors and plugging them back in. I don't have access to the ticket desk, and can't send parts. So you are waiting on Steve or Jim.

I am sorry for the delay.
LTG : )

#4351 5 months ago
Quoted from KingPinGames:

Try turning up the power to the "subway kickover" (or something like that) coil.

Gobstopper Lock Release. Set to 20 or 22. In Settings - Coils.

LTG : )

#4354 5 months ago
Quoted from Seatmandan:

EDIT: when I refer to gap, i’m referring to removing the glass and grabbing the flipper bat and pulling up on it, away from the playfield- that movement “play”

The up/down can vary a tiny bit from game to game. If they work great, I wouldn't worry about it.

LTG : )

#4371 5 months ago
Quoted from jfrazie:

The upper right flipper on my WONKA sticks in the “up” position about half the time.

Two screws holding the coil stop on tight ? Return spring still working ? A tiny bit of up and down play on flipper bat ?

LTG : )

#4372 5 months ago
Quoted from Dr-pin:

Ltg just provided a really good video on How to tune in the flippers.

Butch who does the JJP manuals made the video.

LTG : )

#4422 5 months ago
Quoted from wesman:

I watched a Stern tour from a few year's ago on Youtube, and yes most factory workers are Mexican

And they could be citizens. Came here legally. Or even born here. Many have families going back hundreds of years in Texas, New Mexico, Arizona, etc.

LTG : )

#4426 5 months ago
Quoted from wesman:

Oh for sure. I meant Mexican as in lineage. I wasn't implying illegal. I wouldn't imagine Stern would be a part of that,

I know you meant that. And I'm positive Stern wouldn't hire illegals. Or any pinball manufacturer.

LTG : )

14
#4429 5 months ago

So how about them Willy Wonkas ?

LTG : )

#4499 5 months ago
Quoted from inverted1:

Anyone know if there is a standard replacement for the newton ball, or does it need to come from JJP? I see where some of them are game specific.

Check if JJP has them. Otherwise - https://www.pinballlife.com/newton-pinball.html

LTG : )

#4501 5 months ago
Quoted from waldo34:

The game ends mid-turn after locking a ball in the Wonkavator.

Balls magnetized and not rolling right in Wonkavator or ball trough ? Optos working good in Wonkavator ?

Right number of balls in game and all accounted for ?

LTG : )

1 week later
#4613 5 months ago
Quoted from Lrrr:

Can't even figure out how to take off this screen.

Pulls out. Magnets hold it in place along the sides.

LTG : )

#4632 5 months ago
Quoted from Lrrr:

but would appreciate some advice

I'd relow the solder. Suck off old and use lead solder.

LTG : )

#4634 5 months ago
Quoted from Lrrr:

I suppose i should try just one board first.

Outside one. Less work and you might not have to remove the ball trough to get it off to work on it.

If you remove the ball trough, then I'd do both.

LTG : )

#4689 5 months ago
Quoted from TomN:

I think you just have to adjust the switches a little closer. Removing the foam completely can cause air balls and broken switches. At least from my experience.

What say you LTG?

Broken switches and air balls. Remove the foam and expect a lot more of each.

LTG : )

#4724 4 months ago
Quoted from LoganJK:

It's now launching multiple balls into the shooter lane.

Correct number of balls in the game and all accounted for ? If so then ball trough opto failure. Some have reflowed the solder on them successfully.

LTG : )

#4764 4 months ago
Quoted from jimbodeanny:

That IS my first post.

Welcome my friend !

LTG : )

1 month later
#4920 3 months ago
Quoted from gmanrulz46:

wonka le game says elevator diverter malfunction how does one fix this?

Play a bunch more games. It will likely clear itself.

LTG : )

2 weeks later
#5085 3 months ago
Quoted from Pinash:

Do I have any GI bulbs our, or is the back left in these really that dark???

It's that dark. Wonkavator goes in that area on the LE and CE, so no LED boards back there.

LTG : )

#5148 88 days ago
Quoted from Rager170:

One of these would make a cool topper for Wonka.. but I cant get over the that the date doesnt line up with the original movie...

https://safespecial.com/products/willy-wonka-and-the-chocolate-factory-golden-ticket-led-neon-sign?variant=12188477718611

It says laser engraved on demand. Maybe they could change the date or leave it off ?

Don't hurt to ask.

LTG : )

#5157 87 days ago
Quoted from Pinash:

I can't find anything that appears to be this size under the pf.

Please check around the backbox too, see if any bolt looking thing is missing a nut there.

LTG : )

3 weeks later
#5345 60 days ago
Quoted from daveyvandy:

That's an interesting idea. But does it involve drilling?

No. There is a nylon plug in front of the existing post. Remove the plug and move the existing post up to it.

LTG : )

#5364 57 days ago
Quoted from Bfults:

1. The eject from the Gobstopper hole to the Shooter lane is very week. It usually has to try 2 -4 times before it comes out, is there a setting or an adjustment I could make?

Page B-40 in the manual in Settings - Coils - Gobstopper VUK - try making it a little stronger.

LTG : )

#5374 56 days ago
Quoted from jimbodeanny:

as a pinball newbie I'm not entirely sure what that means. Any help is appreciated - thanks!

Butch explains the basics.

Be sure your return spring is good. ( compare to the other side ) and that you have a tiny bit of up and down play on the flipper bat ( not back and forth )

LTG : )

2 weeks later
#5483 40 days ago
Quoted from Navystan:

OK, so here's an easy one. Are there suppose to be screws to put Limited Edition plaque in place? I can see where it goes, but can't seem to find the right screws for it.

Small black phillips head machine screws.

LTG : )

DSC00287 (resized).JPG