I wonder what kind of QA/QC JJP performs before shipping theses machines? Do they even turn them on?
(Topic ID: 240130)
Linked Games
Willy Wonka & The Chocolate Factory (CE)
Jersey Jack, 2019-
Willy Wonka & The Chocolate Factory (LE)
Jersey Jack, 2019
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Willy Wonka & The Chocolate Factory (Standard)
Jersey Jack, 2019
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Frisco, TX
I powered Wonka on, changed the system time (it was a little fast), and left it in attract mode while updating WoZ and the backbox screen went black around midnight... probably a time based bug with rolling back time if someone is inclined to test around tomorrow at midnight. Power cycled and it seems to be alive again.
Quoted from mavantix:I powered Wonka on, changed the system time (it was a little fast), and left it in attract mode while updating WoZ and the backbox screen went black around midnight... probably a time based bug with rolling back time if someone is inclined to test around tomorrow at midnight. Power cycled and it seems to be alive again.
I saw the SAME thing and took a video. not sure what caused it.
Penrith
Quoted from jbigdoggf:I have never owned a JJP game before - There seems to be no manual and not one I can download.
Noob Question what is the USB (Female) cable next to the cashbox for ?
I think its for code updates. You download code updates to USB and then attach it to the cable. Its easier than trying to get in through the backbox.
Quoted from jbigdoggf:I have never owned a JJP game before - There seems to be no manual and not one I can download.
Noob Question what is the USB (Female) cable next to the cashbox for ?
Manuals are being designed as we speak.
Quoted from KingPinGames:Manuals are being designed as we speak.
They are being written with edible ink so it’s taking longer. Kingpin told me so so it must be true!
Quoted from zaphX:Did you try plugging it into a separate TV/monitor nearby? That will help eliminate which part is bad - the wonkavision, the cable, or something at the CPU side.
Good thought! I will look at trying to do that this evening.
Quoted from Lermods:Hi everyone, we are ready to formally introduce our interactive Wonkavator. This Wonkavator fills the area in the back in the SE (may fit le, but haven't tested fit) and is interactive with the spinner super lock, which lights when a Wonkavator ball lock is ready. The Wonkavator features spinning fan blades, inside light and an external color changing RGB spotlight that also lights the outside when the spinner super lock is lit or flashing.
The mod was a joint effort with Random Pinball (aka Toyotaboy) and features Rock Custom Pinball's GameOn technology rock914).
We hope you like it! We have one in stock with more on the way over the next week.https://lermods.com/shop?olsPage=products%2Fwilly-wonka-the-chocolate-factory-standard-pinball-interactive-wonkavator[quoted image][quoted image]
Wonkavators will be back in stock the week of 8/26. If you are interested, please let me know and we will add you to the list. No payment needed until we are ready to ship. Oh, and these will fit on the LE and CE as the same empty space behind the center ramp exists.
Quoted from Trooper11040:I’ve sent Shannan two emails and Frank one with no responses. What is going on over at JJP???
Shannan was out for a bit and just got back today. Email them again.
LTG : )
Quoted from Trooper11040:I’ve sent Shannan two emails and Frank one with no responses. What is going on over at JJP???
Call them. 732-364-9900.
Don't leave a message. Just keep calling back until a live person picks up.
Quoted from LTG:Shannan was out for a bit and just got back today. Email them again.
LTG : )
I’ve emailed Frank as well. No response
Quoted from Trooper11040:I’ve emailed Frank as well. No response
See my above message.
Quoted from smalltownguy2:See my above message.
Going to call here in a few. Thank you
Quoted from Lermods:Wonkavators will be back in stock the week of 8/26. If you are interested, please let me know and we will add you to the list. No payment needed until we are ready to ship. Oh, and these will fit on the LE and CE as the same empty space behind the center ramp exists.
Add me please.
Quoted from Chippewa-Pin:Still waiting for CE info. Isn't it 'soon' already?
CE will be the same as LE minus the bugs. 
Quoted from Pitch37:So I disconnected and reconnected cables even tried a different hdmi cable still nothing.
Your Wonkavision could be bad I had to replace mine as well just ask for a replacement. I was going to suggest to change the hdmi cable, But if you already change the HDMI and nothing works it has to be the wonkavision Which is defective.
I kind of understand the whole "call until you get a live person" schtick, but come on, it's 2019. If you plan on succeeding as a business these days, you HAVE to respond to emails. Not a good look to just ignore them.
Quoted from dirtbag66:I kind of understand the whole "call until you get a live person" schtick, but come on, it's 2019. If you plan on succeeding as a business these days, you HAVE to respond to emails. Not a good look to just ignore them.
I don’t know I kind of enjoy talking to Frank & Steve.
Quoted from dirtbag66:I kind of understand the whole "call until you get a live person" schtick, but come on, it's 2019. If you plan on succeeding as a business these days, you HAVE to respond to emails. Not a good look to just ignore them.
Maybe it's because people are trying to contact people individually instead of through the support portal and ticket system?
Quoted from flynnibus:Maybe it's because people are trying to contact people individually instead of through the support portal and ticket system?
A good distributor can be your best friend too.
Quoted from Pitch37:Good thought! I will look at trying to do that this evening.
So I ran an hdmi to a nearby LCD tv and got nothing on the tv? Not sure if that could have worked but I thought it was a great idea from zaphx (thanks).
I have emailed with JJP support and they got back promptly yesterday but haven’t heard anything today.
Well I was called by JJP to inform me that they have LE’s ready to ship. I told them I’m holding off until they get these bugs worked out. And mentioned that I know close to a dozen aficionados who were in the same boat. Hopefully they get their act together...
Quoted from Freakyguy666:Well I was called by JJP to inform me that they have LE’s ready to ship. I told them I’m holding off until they get these bugs worked out. And mentioned that I know close to a dozen aficionados who were in the same boat. Hopefully they get their act together...
Fake News!
Quoted from Freakyguy666:Well I was called by JJP to inform me that they have LE’s ready to ship. I told them I’m holding off until they get these bugs worked out. And mentioned that I know close to a dozen aficionados who were in the same boat. Hopefully they get their act together...
The bugs arent serious and the game is still great. No reason to refuse a game over fixable minor issues
Quoted from Robertstone0407:The bugs arent serious and the game is still great. No reason to refuse a game over fixable minor issues
On their own, maybe.
But add them all (diverter, trough, bad video screens, play field quality, etc.) and at ~$8,000+ it’s not minor.
Quoted from Freakyguy666:Wanna bet?
Didn’t think so....
You got me Fredo!
Quoted from Freakyguy666:On their own, maybe.
But add them all (diverter, trough, bad video screens, play field quality, etc.) and at ~$8,000+ it’s not minor.
Do you own other pins that can entertain you in the meantime at least?
Quoted from smalltownguy2:Finally got around to matting and framing the poster I got from Chris at KingPin.
[quoted image]
well now I'm jealous. 
Quoted from Freakyguy666:Photos of CE coming within the next 10 days.
I sure hope so... But call me jaded... LOL
Jeff
Looks like JJP released a new code update today.
Several changes, including a diverter test.
This one intrigues me: "+ Added support for SE and CE toppers."
Typo maybe? Did they mean LE and CE? I was not aware of an SE topper.
Quoted from smalltownguy2:Looks like JJP released a new code update today.
Several changes, including a diverter test.
This one intrigues me: "+ Added support for SE and CE toppers."
Typo maybe? Did they mean LE and CE? I was not aware of an SE topper.
Where did you see this info Sir?
* Added a cooldown to the upper left magnet so it doesn't fire too much and
get too hot.
So who was having probs with hot magnets? I haven't seen that posted here...
Quoted from romulusx:Where did you see this info Sir?
Was released on their Facebook page about an hour ago.
Quoted from romulusx:Where did you see this info Sir?
Quoted from smalltownguy2:Was released on their Facebook page about an hour ago.
Change log and update is on their website. jerseyjackpinball.com - Support - Downloads - Willy Wonka.
LTG : )
Adding a diverter test does nothing. Our diverter works. There is a functional issue with bounce back and another issue where it doesn’t come down quick enough. What we need is two adjustments made available in the code. Start time adjustment in ms. And length of time diverter stays active in 1/4 second increments.
I installed 1.10 and ran the diverter test. You can see it here in this video, it fails many times. Like the ball is pushing right through it.
Quoted from smalltownguy2:Jersey responded to my question about the topper! Oh snap..... could there be an interactive topper coming as an accessory for the SE??
[quoted image]
!!!!
Quoted from psexton:I installed 1.10 and ran the diverter test. You can see it here in this video, it fails many times. Like the ball is pushing right through it.
Great! So we proved we have a problem we already knew we had.... :facepalm: when will they add settings to adjust like we actually need
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