Quoted from Pinballomatic:
Think about that - suppose that was done. What happens to everyone who didn't get that perk? Were I one of the others I would be pissed. At the end of the day there is no point in my debating this - as usual I should have thought about that before answering but I was clumsily trying to help. Soon the playfields will all be distributed and then the next issue can come to be debated.
I'm sure I'm wasting my breath, but let's try this friendly customer service thing one more time. How about-
Unfortunately some replacement playfields have already gone out and it wouldn't be fair to those people to start giving out populated playfields now. We do acknowledge that this has taken way too long and we should offer some sort of compensation in the form of X and can reassure you we've done X to assure it won't happen again.
$500 off the next game? Shitty T-shirt I won't wear? Peace of mind knowing it's been solved for the next game?