My superchex ships out today! home version, black base, led upgrade, cup holders, Penguins home, Capitals away, Penguins center ice logo. Super stoked to get it in the new basement I’m building! Just got our new 12 foot shuffleboard table in too.

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I got my game a week or so ago and yesterday it broke one of the players disconnected from the rod.

I am new to superchex, is this an ez fix or a difficult one?

I don’t see how I lift the ice up to see under it as all the players are on the ice connected to their rods.

This sucks.

How do I pull the players? Sorry never worked on one of these. Thanks for the help!

Mine has maybe 20 games played on it .brand new, definitely wasn’t played rough. Maybe it just slipped during the install process. Who knows.

So I tried to pull a player out. It broke the ice and came out washer and all. How in the world can you pull a player out without breaking the ice if the washer has to come out of the metal track and through the ice? Furthermore how can you possibly get the player back in if the washer is still on the player/rod? Anyone near Richmond VA that can help!?