Quoted from RikiTiki:
FWIW your order was 52 business days (no joke) and you wanted something we didnt have readily available on the shelf ready to ship which were told that was the case at the time of order. you also requested a special set to be half of the USA and half of the Canada. something we also just dont offer or have ready to go your order was refunded and we told you as soon as we had more printed we'd be more then happy to let you know when they were in stock.
Sorry it took a little longer then expected, but I do have sets that are now ready.
I'm assuming you aren't the person that I spoke with all 4 times I tried to get the decals because you don't sound like the person who was apologizing me to over the phone when your company didn't deliver the product after 52 business days (sorry for not clarifying - I had reason to believe it would be many more business days when I decided to cancel). If you aren't that person, then you don't know what I was told about how long it would take. If you are that person, which is still possible because some people gain some courage behind a keyboard, then you are either lying or forgot what happened 80-some days ago.
I called your company in February to see if you would split the order (Canada and USA). I was told that wasn't a problem, and you made that option available on your website for me. That's the same website that says "Most orders currently ship within 15 business Days (M-F) or 3 weeks." If I was told it would take a long time, I would have just bought both sets. I was also told that the order was ready when I checked in weeks ago, and that I would see a tracking number. When I didn't see a tracking number, I called, a week or two later, and was told it would be shipped the next day. I waited another week, patiently, and was finally told last week that it must have gotten shipped to another buyer. I was tired of the excuses at that point. I was disappointed because I really just wanted the decals. I asked if your company could still find a way to get me the order. I was told that you couldn't "stop the presses," to re-do this order. I asked nicely for my money back, and you obliged. I am sorry for not explaining part. I was made whole, and I was apologized to very sincerely.
I think that given that experience, I could feel free to tell others on this forum that you weren't able to help me at that point. I never wrote a bad review about your company. I only advised against you when others suggested that you might be able to help in this bubble hockey specific forum. I'm not sure how you found my post here, but I am glad that you did. I'm a person who believes in second chances, or in your case, fifth chances. That is why I ordered your decals again (both USA and Canada). Your company emailed me 3 days after the cancellation to say that multiple prints were now available on eBaY. I ordered when I saw your username had all positive reviews.
I received your product in the mail today. I will say that I am very happy with your product. It looks perfect, and it was a very reasonable price. I wish it could have gone a little smoother to get to this point, but because the outcome was finally positive, I would do business with you again. I will also give you positive feedback on eBaY. I don't hold grudges. Onward we both go.