Pinball mike is the first distributor that I have heard admit that stern was just sold out prior to him trying to add to his order. Even if mike is to blame why is he just finding out yesterday? Why did stern not tell him when he actually called them?
Sounds like their is a big communication breakdown between the stern reps and the distributors. Normally a game doesn't sell out in a day so this probably was never an issue before Metallica.
My distributor told me he confirmed his order with stern on 4/9 and a week later they told stern he was getting less. If I had known a week ago I could have made different plans. A weeks ago you could still actually find games if you looked. Prices were a tad higher but not unreasonable.
I personally think the game sold really fast and distributors just placed orders like they normally do and after stern added up all the orders they realized there was a problem and took too much time straightening it out.
Stern is acting like everyone that wanted an LE that didn't get one is the same. A lot of people who have not had their le cut YET are acting the same way. There's a big difference between preordering and paying for it vs. having the game sell out on you before you tried to order. Well some people are going to learn exactly what it feels like as I think more people are gonna get cut the closer we get to release. Just because your distributor told you, you were safe doesnt mean anything if stern calls them on Monday and tells them they are not getting their full order. If that happens someone is going to get bad news and it might be you.
Stern appears to have no sympathy for the distributors but they should for the fans that by their games. Without us stern would be out of business. No way they could live off coin op sales alone. They should be kissing our asses to make this right. If there was just one incident with one distributor I could understand their lack of action but it appears there are a lot incidents with a lot of distributors. And maybe coincidence but only seems to be happening with small distributors? If customers aren't happy it shouldn't matter who's fault it is, they should jump in and try to resolve it. Kind of funny that Metallica is a band that would do anything to please their hard core fans, maybe stern could learn something from them?