The thing that impressed me most about the video was that the flying monkey had to be tinkered with to get it to work. For a machine that JJP knew was a home use game. Sent to an early adopter. Would love an explanation from a JJP person on if that should be viewed as acceptable and why. And save the "hundreds of moving parts" argument, as that's just an excuse for poor quality control.

Twenty years ago when a new machine was set up on location it almost always would need some attention from a tech/operator. News flash: that was twenty years ago.

Never meant to imply the game was designed for home use. I realize it's a commercial product. What I was saying was that JJP knew the game was not going out on location (no DBA). Did you watch the video? There were some other problems too. So, by you saying, "It's a commercial product as pinball has always been", I should expect JJP products to need a certain amount of adjustment because that's been the status quo in pinball manufacturing? Point taken.

Also, fwiw, I'm giving the owner of the machine the benefit of the doubt as it appears it's not his first time at the rodeo.

Agreed. Just that for someone who had literally waited years for the product, seems unacceptable that the headphone board and flying monkey were not working properly, plus the issue with gouge.

I actually really appreciate what JJP is doing and the level of quality they appear to be aspiring to. Rooting for them to exceed expectations.

Ha - that video game quip made me laugh. But maybe what you said about having to make adjustments/tweaks is part of a larger point. Design and manufacturing have changed a lot in the past twenty years, but not so much with pinball. We're still ok accepting that NIB pins need to be fiddled with. If that's just the nature of the beast, maybe the beast needs to go on a diet and exercise program.

wowser, never meant to derail this thread by posting my observation about a quality control issue for the specific machine featured in the video. Never implied that the issue with the flying monkey was something other owners had experienced. Riggy agrees that the issue should have been caught. BTW, "Monkeygate", that's pretty funny

It's not new, it's not indicative of anything, it's not interesting.

Sadly true, disagree, depends.

Of course a NIB game is going to need a little adjustment. That's reasonable with any new product where some assembly is required. And minor issues do happen (i.e., the light board issue on some of the WOZes). My "crowing" about the industry's acceptance of too often mediocre QC in design and manufacturing may make me sound like I'm new to pinball. Don't let my Baby Pac-Man avatar or newness to this website fool you, not my first time at the rodeo either.

But the repeating of mantras like "that's the way it always has been" makes those that espouse that paradigm seem new to concepts like progress and excellence, thus my news flash quip.

Back on topic: Enjoyed the video for both the information and enthusiasm