Did you check the settings for empty ball lock when game is over? That's for the game over balls not being released, the other is there a setting for an additional balls to to be put into play until ready by hitting a button? Have you updated the game recently since it was working fine prior? or did you do a factory reset?

I have the same problem...although it's a REALLY minor problem. What's happening is that the monkey isn't dropping the ball behind your castle door. Try it the next time the monkey captures your ball...look behind the door as you press both flippers. You'll see him drop the ball and that will cause another ball to be ejected into the shooter lane.

I haven't solved my problem because I haven't had time and it's more of an annoyance than a game-stopper. But when I asked about it a while back, it was said to be a magnet problem and I should try a piece of electrical tape on the monkey magnet. I did, but then the monkey couldn't grab the ball. Perhaps the balls are magnetized and need to be changed out...that's my next "fix." If that doesn't work, I'll contact JJP or post here.

Electrical is too thick. I think a friend of mine fixed this with a piece of scotch tape.

Excellent point that I totally over looked or never thought about with WOZ, on that subject is there one place over another to buy balls of different quality that don't seem to magnetize or at least not so quickly that would cause these minor annoyances.

Well, the interesting thing is that I use the pinball life super shiny balls that aren't supposed to be subject to magnetization. That's what makes it strange in my case.

Thanks! I'll try it again.

Somehow this thread turned into MY help thread.

I just did electrical tape last night actually, and it worked great all night during a party. Seems to have worked on mine.

They are not supposed to get magnetised but they do!

Does the switch STAY activated? I had this issue where the ball wasn't keeping the switch activated when dropped behind the door. Put it in switch test mode and drop the ball in there and see if the switch stays closed while the ball is in there. Adjusting the switch solved the problem for me.

Switch 79 is not the correct switch. The monkey castle home switch tells the game that the monkey has reached the upper left of its rail and should stop moving and release the ball.

You want to look at switch 72, castle ball lock. Check out page c-66 in the manual.

Glad you're fully functional again!