In a different thread Alex (*Pinchroma) stated the above fix for the crystal ball issue where a debug dump is displayed in the crystal ball after a given amount of time (thus requiring a reboot of the game in order to fix it.) I'm wondering ...

1) Is there anyone (who owns WOZ) whose crystal ball has never had this issue?
2) Have others heard of the above fix and did it work for you?
3) Do you think applying hot glue (incorrectly or accidentally) could potentially negate your warranty?

It seems strange to me that a "loose cable" is causing this on nearly every WOZ and why, if the cable is just loose, does rebooting the game fix the issue every time?

That is absolutely ridiculous Dave. Yes, I have negative opinions about some aspects of JJP and WOZ in particular. But I try to always express them in a civil manner (unlike others) and you completely ignore the numerous positive comments I have given to JJP/WOZ ... from the code/depth to the latest barrels shown for Hobbit. I gave high praise.

I believe my above post has been stated with ZERO anger toward JJP and is a very fair question for WOZ owners. Get over yourself.

Jesus, get over yourself Alex!! The purpose of this thread is to better understand how widespread the problem is and if there is a better solution than using hot glue on my game!! Now suddenly you are the "authoritative source" on game fixes?!? Seriously? I thought you weren't even employed by JJP?!? I thought Lloyd was the head of the JJP service department? Lloyd did NOT mention using hot glue!

Well then, that's great for you. You're an official employee now apparently. Shame on you for coming on a public forumn and attacking people who have a negative opinion on any aspect of your company's games. Shame on you for calling others names, bullying them, and acting like an adolescent in general. And shame on you for trying to avoid/deny/discredit clear issues that exist on a majority of games coming from your company.

Way to represent Jersey Jack Pinball.

Alex specifically stated to "ADD a dab of hot glue". But you're saying I shouldn't have to do that? Or rather, it's not an issue on the majority of WOZ's? That everyone who is seeing this issue must have a loose cable from the factory, correct?

I checked my cables and they seem tight ... although I didn't leave it on for a half hour right now to see if it happened again.

I asked an honest question to WOZ owners with zero anger, insults, or insinuating anything negative whatsoever. Why am I being attacked for that?

Ummm .. moderators?? Hellllo? Who is starting the drama here?? Why is my post not fair and why is it fair for them to personally attack me ... repeatedly??

How about YOU stay out of MY thread JJP employee Alex?

Thanks John, I appreciate taking the time to take a picture. That's interesting that your game is "recently built" and you're still seeing the problem that most are. My game is from October 2013 and also appears to have the hot glue on the connector ... but I'm still seeing the issue. My cable(s) seem very secure to me so there must be some other cause. As I said, it doesn't seem logical to me that if it was simply a loose wire then why does rebooting the game alone fixt it? Oh well, I'll keep playing with it.

As for the screw you found ... double check your tree toppers. There should be 2 screws on each (on the top/backside). Most people have needed to added Loctite or something to the screws to keep them from coming off.

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