What did you do to adjust the switch? Got my 75th today and everything seems to work fine with the exception of the monkey. The ball freezes, and the monkey comes down and goes back up, but it doesn't leave with the ball. It tries, but the ball stays on the playfield....like the coil is not strong enough. I will call tech support, but thought this might be a simple adjustment.

Thanks Kahanaohana/Bobukcat....will give it a try. Amazing machines, but I think I am going to have to close off the right drain so I can actually score a point or two.! lol

Took a bit of back and forth to get it just right, but it works flawlessly now. Just has to adjust the "bend" in the switch arm as several suggested. It is possible to make the adjustment with the assembly still mounted, but much easier to remove the assembly, make the change and re-attach it. Thanks everyone....