Quoted from wtatumjr:I opened a ticket 3/2 - I've had good luck in the past but 'haven't heard a thing yet (except auto response). I really can't access the game until next Friday anyway as it's at the beach house about 2 1/2 hours away.
A real problem is the beach house is rented during the summer and those people are going to expect a working pinball machine (my main reason for buying NIB). If it fails then I have to buy another pin or fix WOZ fast.
For some completely inexplicable reason the support site still sucks after all this time. There are just some great mysteries about pinball manufactures that I will just never understand and this is one of them. Emailing Lloyd gets the job done in no time.