Hey guys! I just purchased a brand new WOZ RR 75th anniversary pinball from Michael at pinballs.com, however, i notice everything seemed to be opened already. I've seen several unboxing of the WOZRR and the accessories such as balls, extra parts are all sealed in sections, but mines came opened and all placed in a zip loc bag. It also arrived without the topper. Also, in the unboxing videos of the brand new machine, the playfield suppose to have a protective plastic on it that you have to peel, but mines didn't have that. I'm a little disappointed that I paid for a brand new pinball, but it seems like it was previously opened. Does this happen often that the company would open to test the machine before shipping to their customers or did they send me a floor model and sold it as new? I am new to the pinball community and this is my first pinball. So I'm not sure if this is something that happens often. Please advise and let me know how to tell if my pinball machine is brand new or previously used. Thank you!