Quoted from Wanderers:
Having just purchased a WOZ and thoroughly enjoying it might I add. I have encountered a few minor issues of
which I have overcome and delt with myself. I now find one of the major LED circuit boards gone, ahh. Having tried emailing and phoning JJP direct on numerous occasions to see if there’s any compensation on this, as the games had very little use.
I am finding this an impossible task every extension goes straight to answer machine, and not one email iv sent had had a response over this issue. Either they are extremely busy selling pinball machines or they can’t be bothered dealing with me. Has anyone elts experienced this???
Phone is definitely the way to go, I usually get a response within a day or two. Not sure why you haven’t gotten a response but I’m sure they’re not purposely ignoring you. Just keep at it, you’ll get a response. JJP service is second to none.