From an owner with a chip on my pf:
My game is one of the earlier ones. I have a chip a little smaller than a dime in front of my winkie guard. The rest of my pf is in perfect condition.
Do I take care of my game...absolutely. Am I obsessive, not really. Balls changed after a couple hundred plays, waxed when I feel it's necessary. All my games are in well kept condition.
I asked jjp if they would make a decal for the chipped area and they did. A perfect match as well.
Am I concerned about the future...you bet I am. I am obsessive now in looking over this pf, but after hundreds of play...looks great. There could in fact be defective pf's and there could also be users who are not taking particularly good care of their game. So to me the jury is out whether there is a serious problem with pf's. Time will tell from home owners down the road.