Quoted from metallik:Just playing devils advocate here, but if your friend made that playfield (and the others I've seen or heard of with clear/artwork coming off in sheets), then he has done significant damage to JJP's reputation regarding quality. Is Mr. Bader willing to accept all costs resulting from exchanging machines with his defective playfields?
I'm not trying to pick on you or Jeff, but you have to realize what a horrible position Jack (or Stern or anyone else for that matter) is in when faced with having to exchange entire machines, or at best wired playfields, for defects that shouldn't be there in the first place. This could put him out of business if there are too many bad playfields out in the wild...
The same analogy / logic could or should apply to the issues with the light boards be it a vendor quality problem or design issue and built to spec.
Ultimately it makes no difference if its Stern , JJP, Ford or Toyota if you are putting your name on the finished product you are responsible for the end quality of the sum of the parts.
If relied on too heavily a supplier can really hose a good company and companies can and do hose excellent suppliers.