(Topic ID: 119921)

WOZ after 4,000 plays

By exflexer

9 years ago


Topic Heartbeat

Topic Stats

  • 352 posts
  • 148 Pinsiders participating
  • Latest reply 8 years ago by beelzeboob
  • Topic is favorited by 12 Pinsiders

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#224 9 years ago
Quoted from metallik:

Just playing devils advocate here, but if your friend made that playfield (and the others I've seen or heard of with clear/artwork coming off in sheets), then he has done significant damage to JJP's reputation regarding quality. Is Mr. Bader willing to accept all costs resulting from exchanging machines with his defective playfields?
I'm not trying to pick on you or Jeff, but you have to realize what a horrible position Jack (or Stern or anyone else for that matter) is in when faced with having to exchange entire machines, or at best wired playfields, for defects that shouldn't be there in the first place. This could put him out of business if there are too many bad playfields out in the wild...

The same analogy / logic could or should apply to the issues with the light boards be it a vendor quality problem or design issue and built to spec.

Ultimately it makes no difference if its Stern , JJP, Ford or Toyota if you are putting your name on the finished product you are responsible for the end quality of the sum of the parts.

If relied on too heavily a supplier can really hose a good company and companies can and do hose excellent suppliers.

4 months later
13
#312 8 years ago

I would repair the damaged area either by touching it up and new clear or a PF swap then sell it.
$500 for a replacement PF when your original is clearly defective is pretty crappy IMHO.

Given the amount of problems you have had with your game they should overnight you a PF at zero cost to you.

Years back when Jack sold Stern games thru Pinball Sales some people had games with cosmetic issues and replacement PF's were supplied to those affected customers. Not sure if populated or not but someone ( Stern or Jacks ) covered the problem.

Fast forward to today and its Jacks own company. They want to charge you added funds for a manufacturing defect ?
Pretty tacky and that level of support shows its all about the $$$$.

#327 8 years ago
Quoted from Richthofen:

"Thickness" of clear is not an indication of how well the clearcoat will hold up. I very rarely see chipping or wear through on Stern playfields, and their clearcoat is thin. It's the application process more than anything; if clear or art is coming up in chips/chunks, that's an indication the clearcoat was not applied properly.

Meh.
If the artwork is lifting off the playfiled / inserts its likely the application of the original artwork and NOT the clearcoat responsible.
The biggest red flag is it happened on a low play HUO game in a very short time frame.

If the paint is lifting off your pinball machine, or your car, its a factory defect......

#339 8 years ago
Quoted from MrBally:

Should this be filed under "Best Built" or "Highest Quality*"

* Best Built & Highest Quality, while under warranty.

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