I love my WOZECLE. I did have an issue right out of the box with a flipper link pin which required replacement. I immediately got a replacement assembly and installed it. I also had other minor issues relating to tightening and setting the drop target...all things one could expect with pinball ownership.
My wife gets a little annoyed when I spend good money on a 30 year old game which requires tweaking, but I just explain to her that that is the hobby and it was still a good deal. LOL
That being said, I will contact Jack and report these things, some of which I feel could have been fixed on the line or in QC. Go through the game and check tightness, it is a great game and worth the effort.
Good Luck with your WOZ!