I had a TERRIBLE experience with John Ridgway of Game Room Treasures. He is a super smooth talker on the front end and an unscrupulous FRAUD on the back end. I purchased a multicade from him. After 14 months it completely died. I begged him and offered him money to help me and service it. He told me "things break" and I just have to "deal with it."
I have since come to find out that he charged me $500-$800 more then the going rate for a multicade of this kind (which he is refusing to service or take care of me) and no one in town wants to work on it since it is not their system and is essentially a "Do it yourself kit" from Japan.
Do your homework people and do not buy from him. He has no store front, he works out of his basement, and he has had multiple addresses over last few years. Invoice doesn't come over as Game Room Treasures and he uses a PO Box.
Shady shady shady - STAY AWAY from John Ridgway and Game Room Treasures!
Quoted from zsciaeount:
Worst? Easy? It was early in my pinball buying experience, and one I will never forget. John Ridgway, from Gameroom Treasures/Pinball and Arcade Classics (or whatever he calls his business these days). I agreed to buy a Whirlwind and a multicade. Guy seemed nice enough. Good communication at first. Said that his pinballs were fully restored.
But then I received the products...
Whirlwind was an absolute mess. Dirty. The right ramp diverter was not working, as the rod that activates the switch (irreplaceable) was missing. The drop target bank wasn't functional (the board had been jury rigged with a plastic tie, which didn't work), the playfield was roached with most of the inserts completely rotted (despite him claiming that the playfield would be retouched), and the upper playfield GI was completely out. Topper had peeling decals, and the whole thing smelled like a wet cigar.
As for the multicade? The second player controls were reversed. Several of the buttons didn't work because they were under too much stress. And the monitor? I requested a 26" 4:3 arcade monitor. He shipped a cheap widescreen monitor that wasn't shielded so there is a whole lot of interference.
He admitted he made a mistake, and promised to fix it, but 2 years later I am still waiting for him to make it right.
Bottom line: John Ridgway cannot be trusted. I recommend that you avoid him at all costs.
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