Wow. Must have sold the Simpsons
Joe is a great guy to deal with, and I have pinblades or power blades on almost all of my games. Snake mod for Met, coffin decal, etc. I have never received a bad product from him and have always seen him make things right (like he just tried to do).
I think people may get a little carried away on the internet and forget that these mod makers are real love people. I've met and become friends with people at pinball shows and realize that of course any business is going to make mistakes. The important thing is making it right.
Seeing how much work and passion goes into these things makes me appreciate Joe and others. I know I certainly am not capable of running out to my garage and whipping up a set of power blades, so I'm grateful for those that can.