Hi all, I bought a World Cup Soccer on Saturday. It is my first pin, and we got everything set up yesterday and all seemed great. We played for a couple hours and took a break. When I hit the start button again, the sound wasn't working. I ran the sound test, and eventually all the sounds kicked in. We kept playing and all was fine.

However, this morning, I fired it up and again, the sounds weren't working. I ran the sound test and they all say "running" but no sound is coming out. Does anyone have any suggestions? Keep in mind, it is my first pin. Speak slowly and use small words, haha.

Hi all, I've had my World Cup Soccer for about two months now, and more or less, it's been working perfectly. But last night the goalie stopped moving.

I opened it up and ran the goalie test. I can hear the motor running, but the goalie is not moving. Does anyone have any suggestions on what my next move should be? It's my first pin, so I'm nervous to just start messing around with things. Thanks in advance for any help you can offer!

Thanks for the feedback guys! I pulled the playfield out and was checking wires when I noticed there was a wire jammed under the goalie. I pulled it out, straightened it out and it solved the problem! I'm glad it was a minor thing, but it's also given me the confidence to not be so scared about opening up the game. Thanks again everyone.

Hi all, hoping someone can help me out here. I love my WCS, but no matter what I do, my goalie keeps getting stuck. He functions perfectly, but for some reason a wire keeps getting caught and jamming him up. I know there is probably a simple fix, but I’m drawing a blank. What am I missing here?

See, I knew it would be an easy solution that I just hadn’t thought of. Seems to be working! Thanks!