Ya, but how does Taro like it??

The only major issue we had was the ball auto launching for the next player after the previous players ball drained. Odd thing was, it didn't start doing it until about our fourth game, then it would do it half dozen times or so, then stop. It was real hit or miss.

Thanks, Lloyd. I'll let John know.

This brings up a question. What happens if I'm a WOZ owner and I don't even know what a switch is. Who takes care of my issues?

Seriously. What if I don't own a single tool.

My point is, let's say I'm an executive, that has neither the time, tools or knowledge to fix some of these issues. What does JJP or Stern, for that matter, do when my game has issues out of the box? I'm certainly not going to fix my new refrigerator if something is wrong when it gets delivered.

Ok. So I buy my game direct from Jack. No distributor involved. If I have no idea how to fix my issue under warranty, does Jack find someone local to me and pay them to come to my home and fix it?

Thank you, Alex. That answers my question perfectly.

Thanks so much for that detailed, insightful answer, Lloyd.

I just make them look pretty.

I've never had anything with a NIB game I couldn't take care of myself, but I'm doing a number of restorations for a guy who flat out told me the only tool he owns is his phone. He uses that to call someone with the tools to fix whatever needs fixing.

Got me wondering what he'd do with a new pinball machine with issues.

Yes, and I realize its not your fault people want to do that to their games.

Already happened.

Already dealt with.

And one happy camper enjoying their restored game.

Next.

BTG : )

Disclaimer : I'm but a small part of this great hobby making your pinball experience better.

I know what you're saying, Lloyd, but it makes no sense. Player one ball drains, game goes to player two, ball kicks out into shooter lane and within a couple seconds, it shoots the ball.

What switch is bad?