if you are doing the delta update, you have to drag the unzipped file on to the usb, then unzip it.

You can't unzip a file that's already unzipped.

Simply stating, the delta update file comes as a zip file from JJP. instruction from jjp specifically state to drag the zipped file onto the usb drive, then unzip it on the usb drive. Not sure why that needs a down vote.

Do the delta update. I had the same problem.

https://marketing.jerseyjackpinball.com/general/install-full/

i had to erase and reformat my usb stick to get unbootin to work when i updated GnR. I also switched drives as one of my usb sticks was not working even though it programmed fine.

Because you suggested a course of action that IS NOT POSSIBLE. You can't unzip a file that's already unzipped.

I suspect you mis-typed your initial response (below) and restated their instructions correctly in your follow-up (above).

You have to do a Full Install for this. Delta only works on 1.34 to 2.01

Download unetbootin. Download 2.01 ( I put it on my desk top so it's easy to find ) Open unetbootin, use that to put the 2.01 on your USB stick. The game likes 8GB to 16GB USB sticks, and not every brand. I've had good luck with PNY.

Here is a link with instructions. Follow carefully. https://marketing.jerseyjackpinball.com/general/install-full/

Once you have the 2.01 on your stick. Turn your game off. Insert uor USB stick into the USB cable by the cashbox. Turn game on. It should update. The screen will say when it's done. Then the screen will tell you to remove the USB stick, and reboot the game. ( turn the game off, wait 5 to 10 seconds ) turn the game back on.

You can hit the enter button and lower right corner of the screen will say what version of software is in your game.

LTG : )

I had the very same problem, when i used the program Rufus it did work for me, i hope it helps

https://rufus.ie/en/

This error message is telling you that the computer can't find the files in the right place on your USB stick.
Maybe post a screenshot of the root directory of your USB drive?

Note that your first post you mentioned a zip file but when LTG reminded you it's a full install you said that's what you were doing. The full install is not a zip file, it's an iso image. The delta upgrade is a zip file but that won't work to go from v1.33 to v2.01.

That's your problem. You can't use the delta (zip file). You need the full install (iso image).

Did you try a smaller usb stick? 16gb seems to be the sweet spot.

No it isn't. It's downloaded as an iso.

Wonka iso (resized).png

Make sure your stick is in the correct format. I followed the directions for 2.0 from 1.33 and it worked first time.

If you're downloading from one of the delta links, you are getting the wrong thing. If you have a zip file, you got the wrong thing.

You need one of these:

https://marketing.jerseyjackpinball.com/ww/WillyWonka&theChocolateFactory-v02.01.iso (US)
https://downloadseu.jerseyjackpinball.com/ww/WillyWonka&theChocolateFactory-v02.01.iso (EU)

Then use rufus to put that on stick, then power ON the game with stick in usb cord.

Can you open the download folder and type the name of every file(including the extension behind the .) that begins with "WillyWonka"?

yup, only the delta goes to a zip for me, the iso is saved as an iso. you need the full update, not the delta to do the iso.

https://www.jerseyjackpinball.com/support/

wonkadownloads (resized).png

When you download this link - https://marketing.jerseyjackpinball.com/ww/WillyWonka&theChocolateFactory-v02.01.iso (US)

Do you see this in my picture ? I'm on a PC, Windows 10, Firefox browser.

LTG : )

DSC00578 (resized).JPG

You might want to try to switch browsers to download.

Anyone running Chrome and computer savvy enough to check and see if there is a setting that defaults to .zip when downloading an .iso?

It would be crazy to find out OP's ISP cached the file and is feeding it as a .zip.

Did for me. I save file. When done put it on my desktop to be easy to find. I tried this before I posted.

LTG : )

I'm not a computer expert. But it sounds like something on your computer is causing this.

LTG : )

Why do you keep saying it's a .zip file? The .zip file has a completely different name. You have the file extension cut off in your screenshot but the size and file name is the exact same as the .iso I just downloaded so if WinRar is telling you it's a .zip it's been zipped 0.0% which is totally pointless (but would be very confusing).

Do you want to try a Teamviewer session?

You can think of ISOs as zips in a way (there's 0 compression), and that is what is confusing you. The ISO did download, but you're seeing "winrar archive" and conflating that with a zipfile which it isn't. That just means you can use winrar to open it and see all the files in it, not that it's a literal zip file.

Don't try and extract it. Just run rufus, and point to that iso file you downloaded.

iso (resized).jpg

Download Teamviewer, run it (third option, no need to install), and PM me your ID and I'll take a look.

Maybe this has been mentioned already but try a different USB stick.

I had a similar issue going from 1.33 to 2.01. took me 2 days. Finally got it updated to 2.01 using Rufus to create USB with ISO. I used 16gb USB, I formatted USB to FAT32 and made sure it didn't have any partitions on it. Unenbootin DID NOT work on my machine, each attempt to update with Unbootin failed game would just boot normally to 1.33. I then tried Rufus to create USB and that worked.
FYI. I forgot to backup my audits and lost all my high scores and all stats at zero with todays date.
Hope this helps.

Was one of your browsers renaming the .iso to .zip or was that an end user issue?

I tried doing this to update my WWCE and UNetbootin shows this where there is no "drive" to select is this correct? I am using a Mac.

Screen Shot 2022-07-27 at 6.42.58 PM (resized).png

I need to do this too using Mac